Severity scale:  
  (11/100)

Remove Convert-myfiles.link (Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Browser hijacker

Convert-myfiles.link is a fake search engine that collects certain information about users

Convert-myfiles.link virus

Convert-myfiles.link is a browser hijacker[1] created by FirstGate Mobile Limited based in Hong Kong. This application is considered to be a potentially unwanted program as it enters users' machines without their consent and makes unsolicited changes to Google Chrome, Internet Explorer, Mozilla Firefox, Safari or other browsers.

SUMMARY
Name Convert-myfiles.link
Type Browser hijacker
Developer FirstGate Mobile Limited
Symptoms Changed browser settings, excessive advertisement, etc.
Distribution Bundling, official website
Elimination  ReimageIntego security software. Alternatively, manual instructions attached below

Convert-myfiles.link claims that it provides multiple benefits for users, including free file conversion from/to PDF format, as well as compression, merging, splitting and editing of various files. Apparently, all these functions become available directly from the browser.

However, as it is typical to browser hijackers, Convert-myfiles.link is not a useful app and is not free at all. Users have to bear the unending advertisements, questionable redirects, and battle slow browser loading speed. If you want to stop these activities, you have to remove Convert-myfiles.link virus from your computer.

Adverts are shown in various forms, such as pop-ups, deals, banners, offers, coupons. Additionally, some words in the text could be turned into hyperlinks, or even personal shortcuts might be affected. The goal of such intrusive advertisement is to gain revenue by exposing users to as much affiliated content as possible.

In order to distribute targeted ads, Convert-myfiles.link developers collect a variety of non-personally identifiable information, such as:

  • browser type;
  • IP address;
  • operating system details;
  • links clicked;
  • websites visited;
  • cookies,[2] etc.

The collection of such data is legal and used by many software authors. However, Convert-myfiles.link also collects personal information you provide. This data might be misused in the future; hence we do not recommend entering your credentials while possessing a browser hijacker on your computer.

Possibly the most dangerous feature of this dubious app is its redirecting tendencies. Users might be redirected to legitimate websites, as well as suspicious or even malware-ridden ones. Thus, if users will not be careful enough they might infect their machines with dangerous viruses, such as ransomware.

To sum it up, you have to take care of Convert-myfiles.link removal immediately. The easiest way to do so is by installing robust security software, such as ReimageIntego. If you need to use a file converter, find a legitimate program instead of using a browser hijacker that suspiciously entered your machine.

Convert-myfiles.link browser hijackerConvert-myfiles.link is a browser hijacker that infiltrates users' machines without their permission

PUPs invade users’ machines as an additional component in a software bundle

Typically, users are unaware of browser hijacker’s distribution strategies. That is why people usually have no idea how the intruder got into their machine. Hence, it is essential to learn how to install free software from the internet correctly.

Security experts[3] advise never to rush installation procedure. Unfortunately, many people do by clicking “Next” button several times, just to finish the process faster. It is highly advised to read all the instructions, EULA/Privacy Policy, and other relevant information carefully.

Finally, to avoid unwanted programs, remove all the tick marks by add-ons, toolbars, browser extensions, optimization tools and other useless applications. Remember that you can only access this function by picking Advanced or Custom installation mode as Recommended settings do not provide such opportunity.

Uninstall Convert-myfiles.link entirely

There are two different methods you can use to remove Convert-myfiles.link virus from your computer permanently.

The first method involves downloading and installing powerful security software. You can pick one of the applications mentioned below, as these programs are designed to deal with not only PUPs but even the most severe malware infections. Thus, by choosing this option, you will be able to protect your computer in the future as well.

You can also check our instructions below for Convert-myfiles.link removal. If the guide seems too complicated for you – do not proceed. Nevertheless, if you understand everything clearly, make sure you follow each step attentively so you can avoid unnecessary PC problems.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Convert-myfiles.link, follow these steps:

Remove Convert-myfiles.link from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Convert-myfiles.link and related programs
    Here, look for Convert-myfiles.link or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Convert-myfiles.link from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Convert-myfiles.link from Mac OS X system

If you want to eliminate Convert-myfiles.link from your Mac OS, follow these steps:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Convert-myfiles.link from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Convert-myfiles.link-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Convert-myfiles.link, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Convert-myfiles.link and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Convert-myfiles.link-related entries.Uninstall from Mac 2

Delete Convert-myfiles.link from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Convert-myfiles.link and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Convert-myfiles.link removal.Reset Internet Explorer

Erase Convert-myfiles.link from Microsoft Edge

You have to reset MS Edge settings to default:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Convert-myfiles.link-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Convert-myfiles.link from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Convert-myfiles.link and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Convert-myfiles.link removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Convert-myfiles.link from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Convert-myfiles.link and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Convert-myfiles.link removal. Click on 'Reset' button to complete your removal

Remove Convert-myfiles.link from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Convert-myfiles.link or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Convert-myfiles.link, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Convert-myfiles.link removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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