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Remove CryptoShadow ransomware / virus (Tutorial) - Easy Removal Guide

removal by Julie Splinters - - | Type: Ransomware

CryptoShadow enters the ransomware market

CryptoShadow virus is presented as a file-encrypting threat. While the first two weeks did not introduce many exceptional viruses, hackers still keep IT experts preoccupied. During the last weeks, Cerber virus kept continuously terrorizing the virtual community. Likewise, many users might have got used to the news about yet another version of this destructive cyber infection [1]. While the gang behind the infamous threats decided to take a short break, other felons do not let the security researchers fade into boredom. Unlike some unsuccessful attempts, such as MerryChristmas ransomware, created to frighten users, this malware should not be taken too lightly. It employs an intricate AES encryption technique to encrypt files. If this misfortune has befallen you, there is no need to give in into despair. Read the article to get acquainted how to remove CryptoShadow. For that purpose, we recommend installing Reimage Reimage Cleaner Intego. It will ensure that CryptoShadow removal will be performed efficiently.

The image of CryptoShadow virus

Questions about CryptoShadow ransomware virus

Regarding the operation and the veneer of this virus, it seems that it has been oriented at Spanish-speaking netizens. Such assumptions have been made from the ransom note of this malware. It presents LEER_INMEDIATAMENTE.txt. The title says “Read immediately.” During the encryption procedure, CryptoShadow malware encrypts a file with AES algorithm. It generates a complex, unique key. The most viable to reclaim the files again is to either obtain the private key or use backup copies [2]. Additionally, the ransomware appends two types of file extensions: .exit and .doomed. These threats vary not only in the external outlook, but operation method, and diverse payment options [3]. Elaborating on CryptoShadow ransomware, it has been detected that it is the version of an infamous HiddenTear virus [4]. It has inspired numerous hacker-wannabees to launch their own crypto-malware. Depending on the complexity and structure, the workaround may take a while. Some threats such as Marlboro virus only took one day to crack [5], but the current malware seems to be a different matter. Lastly, we would like to dissuade you paying the ransom. Ransomware business has been booming since victims have remitted the demanded payment. However, only an astonishing minority retrieved the data back. Concentrate only on the idea how to remove CryptoShadow permanently.

The peculiarities of the ransomware dispersion

Usually, such threats spread via spam messages. Well-known threats disguise under counterfeited emails from delivery companies or even official institutions. The ominous virus is placed in a .zip folder, frequently in .doc or .js file. If users are not attentive enough, they release the menace by opening the attached file. Alternatively, CryptoShadow hijack might have taken place as a result of visiting an infected domain. Exploit kits and trojans are exploited for such task. In order to escape them, arm up with effective security application. In this case, we offer the combination of an anti-virus and anti-spyware application. While one is warding off malware, the other takes care of the removal of the malicious content.

Quick CryptoShadow elimination solution

As we have mentioned above, automatic CryptoShadow removal might be the most assuring way getting rid of this threat permanently. Install a security program, such as Reimage Reimage Cleaner Intego or Malwarebytes. Updating it is also essential since outdated databases may fail to detect the threat. After the process is finished, proceed to the file recovery steps. Our recommendations might be of help since they offer a few tools for data decryption. In case, you encounter any struggle eliminating CryptoShadow virus, follow these guidelines.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove CryptoShadow virus, follow these steps:

Remove CryptoShadow using Safe Mode with Networking

In case, the virus has paralyzed the key functions of the computer, and you cannot remove CryptoShadow, follow the guide.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptoShadow

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptoShadow removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptoShadow using System Restore

System Recovery is an alternative method you might want to try.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptoShadow. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that CryptoShadow removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryptoShadow from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by CryptoShadow, you can use several methods to restore them:

What is Data Recovery Pro?

This program is specifically designed for users who seek to restore missing or damaged files. In this case, the program might be of use as well.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CryptoShadow ransomware;
  • Restore them.

Try Windows Previous Versions Feature

This method requires more time as you have to go through each file separately. Note that it is only effective as long as System Recovery has been enabled.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer option

The software works on the basis of shadow volume copies. After it gets access to them, it recreates the files.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptoShadow and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. KKgate says:
    January 20th, 2017 at 2:15 am

    Not again ransomware…

  2. monoSirus says:
    January 20th, 2017 at 2:16 am

    Will there be a breakthrough in cyber security ever?

  3. EllieDerah says:
    January 20th, 2017 at 2:17 am

    Hurry up with the decryption!

  4. dParis7102 says:
    January 20th, 2017 at 2:19 am

    They still keep mockings us!

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