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Cybergod ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

Cybergod is a ransomware which comes from the infamous Scarab ransomware family

Cybergod ransomware image
Cybergod ransomware is a sophisticated cyber threat which is a new version of Scarab ransomware virus.

Cybergod ransomware is a file-encrypting virus which is also known as CyberGod-Scarab virus due to its origins. This crypto-malware is a new version of the well-known Scarab ransomware virus family and uses .CyberGod file extension after the data is encrypted. It is worth to mention that the ransom note is slightly unusual for regular viruses — the hacker impersonates The Lawnmower Man which is based on the science-fiction horror movie. In the file which is called FROM JOBE SMITH.TXT, the attacker is demanding to make ransom offers by contacting him/her via localgreenskeeper@firemail.cc or jobesmith@airmail.cc email addresses. 

Name Cybergod
Type Ransomware
Family Scarab 
Extension .CyberGod
Ransom note FROM JOBE SMITH.TXT
Email addresses localgreenskeeper@firemail.cc; jobesmith@airmail.cc
Distribution Travels inside the attachments of malicious spam emails
Removal Protect your computer and uninstall Cybergod ransomware safely with Reimage

File-encrypting viruses, like Cybergod, enter the system once the user is tricked to open the attachment of an infected spam email. The malware starts employing sophisticated algorithms and begins data encryption. After it is finished, victims receive the ransom note by Cybergod ransomware which states the following:

I am The Lawnmower Man!

And i can make you forget everything you got here!
Or you can make offer for me on my mail:
localgreenskeeper@firemail.cc or jobesmith@airmail.cc

To show you my almighty power I can decrypt few files for you
But dont forget to send me your ID!
Have a nice Day!

Despite how polite the attacker might seem, no users should write to the given emails. Usually, cybercriminals demand large payments for tools, like Cybergod decryptor and rarely provide them after the transaction. Likewise, we do not recommend relying on the empty promises of the hackers in order to avoid financial losses. 

In fact, there are alternative ways how you can decrypt files with .CyberGod extension. Before you start the recovery procedure, you must remove Cybergod ransomware so it won't start the encryption[1] process once again. As crypto-malware infections are highly advanced, get a robust antivirus. 

For Cybergod removal we particularly suggest using Reimage or another similar security software. Note that viruses consist of uncountable components hiding deep on the computer. Thus, a full system scan is essential when trying to get rid of Cybergod ransomware. 

Spam emails are more dangerous than you think

Security researchers[2] warn that hackers create legitimate-looking electronic letters to trick people into manually infiltrating ransomware. Malspam campaigns are widely used all across the world to deliver file-encrypting viruses. Yet, people still believe that spam emails are just annoying. 

Usually, malicious spam emails take advantage of well-known companies or brands and impersonate their notifications. For example, you might receive a confirmation of the payment for the goods with an attached invoice. Beware — the invoice is just a disguise as opening the attachment might enable macros and start the infiltration of the virus.

Therefore, you should be exceptionally vigilant and refrain from opening any emails from unknown senders or companies you don't have business with. In case you have any doubts, try contacting the firm directly and ask to confirm the email. Also, researchers remind that a professional security software with real-time protection is a must.

Guidelines to get rid of Cybergod ransomware virus

As ransomware-type infections are not similar to potentially unwanted programs[3], it is almost impossible to remove Cybergod virus on your own. Note that trying to uninstall Cybergod may lead to the corruption of the operating system or total computer damage. 

Thus, get Reimage, Malwarebytes MalwarebytesCombo Cleaner, or Plumbytes Anti-MalwareMalwarebytes Malwarebytes for Cybergod removal. These security tools are designed to deactivate the virus, locate its components and clean your system. After the full system scan, you will be able to try recovering encrypted data from backups or using alternative tools which are presented below.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Cybergod virus, follow these steps:

Remove Cybergod using Safe Mode with Networking

It is essential to prepare your system for ransomware removal. For that, reboot your computer into Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Cybergod

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Cybergod removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Cybergod using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Cybergod. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Cybergod removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Cybergod from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Cybergod, you can use several methods to restore them:

Install Data Recovery Pro

Cybersecurity experts recommend trying to recover encrypted data with this professional tool as it can successfully retrieve files after a system crash or if you have accidentally deleted them.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Cybergod ransomware;
  • Restore them.

Try using Windows Previous Versions feature

IT experts note that there is an inbuilt Windows feature which allows you to travel back in time and get back files before they were encrypted. For that, you must have had enabled System Restore function before the ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

You can take advantage of ShadowExplorer tool

All system files have Shadow Volume Copies stored on the computer. If the ransomware hasn't executed bogus commands to delete them, you might try using this tool as explained below.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Official CyberGod-Scarab ransomware decryptor is still under-development

Even though there is no verified tool for CyberGod ransomware decryption, Dr. Web encourages victims to send some files along with the ransom note to emte@adc-soft.com and see whether security researchers can help.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Cybergod and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References