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Dashlane. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: System tools

Dashlane is a free password manager

Dashlane password manager

Dashlane is a password managing application[1] that is available for free but also offers two paid versions. The program is legitimate. However, users report about downsides of this tool, such as silent installation, annoying pop-ups, changed browser’s homepage or high CPU usage on Windows, Mac OS X, iOS, and Android devices.

Summary
Name Dashlane
Developer Dashlane Inc.
Official website www.dashlane.com
Compatibility Windows OS, Mac OS, iOS, Android
Release date 2012

Some antivirus programs identify this password manager as a virus. However, such Dashlane virus does not exist. This program is not malicious and cannot harm your PC. The problem is that security tools might warn about it due to released updates, added new features and improved functionality.

However, as we have mentioned in the beginning, Dashlane has some negative functionality that raises users’ suspicions. The program is reported to appear on the computer and hijack browser’s homepage. This might happen because the software might be spread bundled with free programs. It was also blotted software on ACER computers.

Though, such cases are not very common. Most of the time, users install it from the official website Dashlane.com. Additionally, Dashlane app can be downloaded from iTunes or Google Play Store. However, before installing it, it’s important to read user reviews. Some of them not only report about program’s functionality but high CPU usage as well:

Normally okay but loads of issues at the minute.
Using 99% CPU when trying to login, often doesn't popup, only working in standalone mode.
This is happening on my laptop and my desktop![2]

There’s no doubt that such high usage of device resources might lead to serious damage to it. Hence, such activities should not be tolerated. However, some reports also tell about annoying pop-ups delivers by Dashlane password manager too.

Dashlane ads might promote its paid versions – Premiums and Business. However, after the installation of the app, you might also notice an increased amount of advertisements on the web. Though the majority of problems might occur if users download the app from third-party sources, for instance, P2P networks, or inattentively install freeware.[3]

If you noticed that your computer or smartphone started acting oddly after the installation of password manager, you should scan the device with Reimage or another anti-malware. If you installed a malicious version of the app, you will be able to remove Dashlane within a few clicks.

However, if you are just not satisfied with app’s functionality, you can uninstall it as an ordinary program or browser extension. This program is absolutely legit, so you should not have any difficulties with uninstallation. If you need help with Dashlane removal, scroll down to the of the article.

Distribution methods and download sources of password manager

The program has an official website and is available on Chrome Play store, iTunes, and Google Play Store. Additionally, you might find it on P2P networks or file-sharing sites or even software bundles. Though, you should not install software from these sources.

Keep in mind that both legit and insecure programs can enter the system if you use unknown download sites or use incorrect installation settings. For installation, always use official developers websites and use Advanced/Custom settings only.

Differently than Quick/Recommended setup, Advanced settings reveal what optional components were included in the software bundles. Keep in mind that many free programs spread together with additional downloads! However, a security team from Utanvirus.se[4] suggest opting out all of the third-party apps that are offered to download. Typically they are potentially unwanted programs.

Instructions on how to uninstall Dashlane

If you accidentally installed or you do not want to use this password manager anymore, you can remove Dashlane as an ordinary application:

  • Uninstall it via Control Panel if you use Windows;
  • Move to Trash from Applications folder if you use Mac;
  • Click a Trash icon in the extensions list if you installed it on Google Chrome;
  • Click Remove button in Firefox extensions list.

However, if you downloaded this program in the software bundle or suspect that you may have obtained a corrupted version, you should opt for automatic Dashlane removal, meaning that you should scan the device with an updated anti-malware and make sure that your PC is not infected.

You can remove Dashlane automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove Dashlane, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Dashlane from Windows systems

If your PC was infected with Dashlane adware, follow these steps to get rid of it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Dashlane and related programs
    Here, look for Dashlane or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Dashlane from Mac OS X system

These steps will help you to uninstall Dashlane from Mac OS X:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Dashlane or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Dashlane from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Dashlane and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Dashlane removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Dashlane from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Dashlane should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Dashlane from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Dashlane and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Dashlane removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Dashlane from Google Chrome

Navigate to Chrome extensions and click Trash icon to delete the unwanted extension.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Dashlane and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Dashlane removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Dashlane from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Dashlane or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Dashlane removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References