Severity scale:  
  (23/100)

Remove Driver Update Plus virus (Removal Instructions) - updated May 2020

removal by Gabriel E. Hall - - | Type: System tools

Driver Update Plus – a dubious application that uses scare tactics to make users purchase its licensed version

Driver Update Plus
Driver Update Plus is a fake system tool that does not provide any benefits for users

Driver Update Plus is a potentially unwanted application[1] that should not be trusted. The program is allegedly designed to update drivers for Windows operating systems automatically, although it notoriously fails to do so. Additionally, the developers are also using  scare tactics in order to make victims believe that their machines are in trouble, despite their actual condition.

Questions about Driver Update Plus virus

Just as many other rogue apps of this kind, Driver Update Plus can be downloaded via a promotion on a random website, although most users notice software installed on their machines without permission. This happens due to deceptive distribution techniques that the app developers use, including software bundles, fake Flash Player updates,[2] and even scam messages encountered on malicious websites.

Name Driver Update Plus
Type Potentially unwanted program, rogue driver updater
Developer Energizer Softech PVT LTD
Related files DriverUpdater.exe
Infiltration Potentially unwanted applications are usually distributed via software bundles downloaded from third-party sites, although users might also encounter it when visiting malicious sites that show fake claims about computer's security or lack of mandatory components (online scams)
Symptoms 
  • Scans reveal that the machine is in trouble due to missing drivers
  • Pop-up ads ask to install the full version of the app
  • The app launches automatically due to a scheduled task set up during the installation
  • When trying to fix found issues, users will be redirected to the payment page
Risks  Users may lose money after they purchase a full version of Driver Update Plus, as the app will fail to update drivers that are actually needed (the app simply does not work). Also, users may be offered to install other potentially unwanted programs and suffer from increased amount of advertisements
Removal  The application is known to leave its components behind after its termination. You can attempt to uninstall the program manually as explained below, but we recommend also performing a scan with the anti-malware tool 
System fix  The program can negatively impact the system by installing wrong drivers, which could result in errors, crashes, BSODs, and other issues. To repair your operating system, use tools like Reimage Reimage Cleaner Intego 

Drivers are a fundamental part of any Windows operating system, as its software that allows hardware components (such as graphics card, motherboard, network card, etc.) and external input/output devices to operate properly. The discrepancies come due to the high customization of Windows OS, as parts are developed by different manufacturers and then combined into a single working machine. While some drivers might only cause issues, others will simply render hardware non-functional.

Since users are not very familiar with drivers and why they are needed, the demand for such tools like Driver Update Plus is huge. In general, updaters of this kind are highly discouraged by security and IT experts, as incorrect drivers might completely mess up the operation of an otherwise healthy operating system.

Once inside the system, Driver Update Plus will perform a scan of the system, seemingly checking for the outdated drivers. However, none of these detected issues are trustworthy. If the driver is updated manually, the app will still show users that it needs updating. Besides, if users choose to use the app to update drivers, it will lead them directly to the payment page where they will be asked to spend different sums of money (based on their geo-location).

Driver Update Plus virus
Driver Update Plus is a useless application that typically spreads via software bundles and other deceptive methods

Driver Update Plus does not need to employ web browsers to generate ads and other sponsored content. Instead, it can install and operate on the system directly, meaning that pop-ups, system scan notifications, and upgrade suggestions that this questionable software generates are seen regardless of whether there is a network connection or not. Besides, those who do not upgrade will be constantly reminded that their system is in danger due to seemingly missing drivers – this behavior can only be stopped with Driver Update Plus removal.

There are many more suspicious behaviors that Driver Update Plus exhibits, including:[3]

  • Uses “high alert” colors (red, orange) in order to make users believe that the issue is critical (even though it is bogus);
  • Creates new scheduled tasks without user permission;
  • Is impossible to shut down via the system tray, as it only gives an option to open it instead;
  • Falsely claims that it is partnered with Microsoft and Norton;
  • Leaves various components behind after the uninstallation, etc.

Driver Update Plus malware has been developed by an Indian company called Energizer Softech PVT LTD. Interestingly enough, no clearly structured information about other products that this company has produced exists on the web. Nevertheless, after some research, we have discovered that the company is not new to the malware business and has already released a bunch of other questionable applications such as Game Booster, PC Booster, etc.

Thus, it is only natural to presume that Driver Update Plus will not be a miracle either. In fact, the research shows that 66% of all the users that have installed this program on their computers recommend to remove it. Besides, their opinion can be backed up by the reports of security software developers who claim their products detect DriverUpdater.exe as malware. That is why you should not ignore the appearance of unfamiliar programs on your computer and remove Driver Update Plus ASAP.

Since DriverUpdaterPlus might leave a variety of traces after its termination and proceed to show ads, we also recommend resetting the installed web browsers, such as Google Chrome, Mozilla Firefox, Safari, MS Edge, or another browser and also scan the machine with Reimage Reimage Cleaner Intego to check for Windows system damage.

Fake driver updates and other software is typically downloaded unintentionally

Even if you haven’t been looking for a driver updater or any system optimization program whatsoever, it has probably entered your PC by deception. In other words, the malware creators have added the PUP to the software package of some popular freeware or shareware [4] application, which you have unknowingly downloaded and installed on the computer.

This is not an uncommon way to distribute malware around, so you should be aware that there are many threats that are spread via software bundle packages that can be downloaded from third party sites. In some cases, the accidentally installed software can completely corrupt your system, flood it with ads, result in crashes, and so on.

Driver Update Plus PUP
Driver Update Plus shows fake scan results and then directs users to the payment page

Thus, don't rush the installation, scan the downloaded software package with an antivirus program, follow the installation steps one-by-one, and always pick Advanced settings instead of Recommended ones. Perhaps you will be lucky enough to prevent something more major than a fraudulent driver updater.

Take on Driver Update Plus removal by yourself

If you do not investigate the Driver Update Plus virus a little closer, it sure may seem like a decent application that dwells on the pushy side concerning the pop-ups. Be careful – this is exactly what the virus creators want you to think. They don’t want you to remove Driver Update Plus before they have accomplished their plan and swindled some money from you.

Nevertheless, you should stay resilient to such claims and get rid of this useless program as soon as possible. You can try to eliminate the PUP by following our instructions below, although it is known to leave traces after termination. Thus, for a thorough Driver Update Plus removal, run automatic antivirus scanners on your computer. Besides, such a scan can ensure that no other malicious software is present on your device.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Driver Update Plus virus, follow these steps:

Uninstall Driver Update Plus from Windows systems

Below, we present manual Driver Update Plus removal instructions that you should follow attentively, to get this fraudulent application out of your system.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Driver Update Plus and related programs
    Here, look for Driver Update Plus or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate Driver Update Plus from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Driver Update Plus or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Driver Update Plus from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Driver Update Plus and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Driver Update Plus removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Driver Update Plus virus from Microsoft Edge

If after Driver Update Plus appearance on your system, you have been noticing strange new browser extensions and add-ons – eliminate them without hesitation.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Driver Update Plus should be removed from your Microsoft Edge browser.

Remove Driver Update Plus from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Driver Update Plus and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Driver Update Plus removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Driver Update Plus from Google Chrome

To eliminate all the consequences of Driver Update Plus hijack, make sure you review the extensions and add-ons on your Chrome and delete unfamiliar ones.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Driver Update Plus and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Driver Update Plus removal. Click on 'Reset' button to complete your removal

Uninstall Driver Update Plus from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Driver Update Plus or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Driver Update Plus removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References


  1. Poppy says:
    December 9th, 2016 at 9:12 am

    Same stuff as other fake tools like Backup Genie n stuff…

  2. arnose86 says:
    December 9th, 2016 at 9:13 am

    Cant remove

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