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Remove Driver Updater (Virus Removal Guide) - updated Feb 2019

removal by Olivia Morelli - - | Type: System tools

Driver Updater is an unreliable system optimizer that prompts users to buy its full version

Image of Driver Updater
Driver Updater is a potentially unwanted program that may inflict damage to your computer by downloading and installing wrong drivers

Questions about Driver Updater

Driver Updater is a bogus driver updater software created by the infamous PCVARK and can be download from driverdetails.com. The application is meant to keep the Windows computer up to date by automatically updating drivers for various PC components. However, the truth is that Driver Updater shows exaggerated or even fake scan results in order to make users believe that their computer is highly unstable. However, as soon as they click on the “Update” button, they are led to a payment page which asks for $29.95 every six months. Essentially you are paying for a tool that can not only compromise your device but also will charge your credit card every six months until you cancel the subscription (which on itself might be quite complicated). Regular Windows users rarely need driver updates, unless they are using their PC for gaming or video editing; and even then there are official tools that can update the computer for you.

Summary
Name Driver Updater
Type Scareware
Category Potentially unwanted application
Developer PCVARK
Distribution Software bundling, promotion campaigns, official website
Main dangers Installation of incompatible drivers that might corrupt system operation, as well as money loss due to useless application
Elimination Check out our instructions below
Recovery Use Reimage to restore normal operation of the device

PCVARK is a notorious PUP publisher and distributor, with creations like Mac Auto Fixer, Advanced Password Manager, Malware Crusher, and the infamous Advanced Mac Cleaner under its belt. These apps, along with Driver Updater, are mostly distributed with the help of software bundling and are also actively promoted via advertisement campaigns.

Once installed, the application immediately scans the device and, unsurprisingly, finds a large number of outdated drivers. Driver Updater shows numerous entries, all in red, claiming that the system is in danger, making unaware users quite concerned. Fake system optimizers are designed to scare the user, creating the illusion that the only way to fix their device is by paying for the full version of the program.

Based on social engineering, Driver Updater works very similarly to tech support scams, apart from that these are usually shown on Google Chrome, Mozilla Firefox, Safari or other browsers. They claim that the PC is infected with malware, and the only solution is to download bogus software or call the criminals. It is all a hoax, and Driver Updater removal should be performed before it can inflict damage to the system.

Driver Updater scan examples
Driver Updater is rough PC optimization software that can sneak into the system unnoticed and trick you into purchasing useless program.

To remove Driver Updater, you should check our guide below. In some cases, the potentially unwanted program[1] might install additional apps to your system without your permission. In such a case, use security software that specializes in PUP elimination, such as Malwarebytes. Once complete, we recommend using Reimage for system recovery – it can remove registry entries created by the PUP and fix other damage done by Driver Updater virus.

Why drivers are important and why you should not employ bogus software to update them

As we already mentioned, drivers[2] are an important software component that keeps the operation between hardware and software compatible. In some cases, new released can improve the performance of the device and patch the bugs. However, these releases are relatively rare, and most regular users do not need to update their drivers to keep the normal functioning of the machine.

Generally, you should only update drivers if you are having problems with a device, for example, graphics card. However, you most certainly do not need tools like Driver Updater to do so, as it costs you money and can download wrong drivers, compromising the device.

You can rely on tools like official Nvidia Geforce Experience or AMD application to update drivers securely. Additionally, there are other two options: using Device Manager and downloading them from the official websites. Remove Driver Updater bloatware and do not pay – it is merely a scam and will not provide your computer with anything useful.

Driver Updater bogus scan

Driver Updater tricks

We downloaded Driver Updater to check out its functionality. It found 17 outdated drivers (allegedly back from 2006) and prompted us to update them immediately. We proceeded, and the application was offered to us for $29.95. We declined and continued with Driver Updater uninstallation.

As soon as we entered the Control Panel and selected the program to remove it, we were immediately redirected to the “75% discount offer” and now offered the application for $5.99. We can assure you that it is typical PUP behavior, and no legitimate software developers would do that. That is another reason you should not trust Driver Updater and its developers – it is merely a scam that tries to take your money.

 Finally, multiple AV engines recognize the threat as potentially dangerous and mark it as:[3]

  • FileRepMalware
  • a variant of Win32/GT32SupportGeeks.M.gen
  • PUA/GT3Geeks.EC
  • Hoax.Win32.DeceptPCClean.abi
  • W32.Deceptor.Driverupdater
  • driverdetails.com Driver Updater (PUA)

Driver Updater virus
Several AV vendors recognize the application as malicious.

Distribution methods and download sources of the PC optimization software

Driver Updater has an official website that offers to download it directly. Additionally, you can find it available on various file-sharing sites, P2P networks, and similar free download sources. Of course, we do not recommend using them.

However, authors of the program also take advantage of software bundling method that allows spreading it in freeware or shareware packages. It means that this tool can be offered to download with any free program or sneak into the system unnoticed if you do not pay proper attention to the needed software installation.

Specialists from LesVirus.fr[4] note that using Recommended or Standard settings are the easiest way to install PUPs without realizing it. These settings do not reveal about additional components. To avoid unwanted apps, you have to use Advanced or Custom settings only and opt out pre-selected optional downloads.

Uninstall Driver Updater and other PUPs

You can remove Driver Updater from Windows computer just like any other program. Navigate to Control panel, find it and click Uninstall button. However, if you accidentally installed in a software bundle, you have to look up for other unwanted entries that may have been installed too.

To quickly find and eliminate suspicious components that may have been installed on your device, you should opt for automatic Driver Updater removal. All you have to do is to scan the computer with updated and reliable security software.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Driver Updater, follow these steps:

Eliminate Driver Updater from Windows systems

Check for the suspicious programs and browser extensions that may have been installed together with Driver Updater. Remove all these entries as shown below to get rid of the PUP entirely:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Driver Updater and related programs
    Here, look for Driver Updater or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Driver Updater from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Driver Updater and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Driver Updater removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Driver Updater from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Driver Updater should be removed from your Microsoft Edge browser.

Uninstall Driver Updater from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Driver Updater and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Driver Updater removal. Click on 'Reset Firefox' button for a couple of times

Erase Driver Updater from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Driver Updater and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Driver Updater removal. Click on 'Reset' button to complete your removal

Eliminate Driver Updater from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Driver Updater or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Driver Updater removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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