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Remove EasyXplore (Removal Instructions) - Simple Removal Guide

removal by Lucia Danes - - | Type: Malware

EasyXplore is a potentially unwanted program that injects unwanted toolbar and generates sponsored search results

EasyXplore search toolbar

EasyXplore is a free desktop toolbar app for Windows that creates an impression of a legitimate search tool. However, it's yet another potentially unwanted program (PUP)[1] that is being actively promoted via hyperlinks on shady websites and freeware downloads. Its installer easyxplore-setup.exe can also be downloaded right after clicking on click-to-download ads. Although technically PUPs are not malicious, they can implement unpleasant activities, diminish the system's performance, and even provoke the installation of malware. 

The cybersecurity community started referring to this toolbar as a virus when people flooded forums with a question on how to uninstall easyxplore app. Although it's promoted as a “simple, but efficient desktop browser,” it runs various background processes, installs a direct search toolbar on the Windows desktop, can promote sponsored Yahoo search, and load many commercials during web browsing. Such modifications are as intrusive as potentially dangerous due to misleading content that may be presented to the users. Moreover, upon the browser's hijack, this toolbar may regularly record and share people's browsing history, thus posing a risk of privacy violation. 

Name EasyXplore
Classified as Potentially Unwanted Program (PUP) / browser hijacker
Compatibility Windows OS 
Distribution The toolbar can be downloaded from the official website. However, typically it is installed after clicking on hyperlinks positioned on the affiliate websites or along with freeware
Symptoms The main symptom – a simple black search toolbar installed directly on Windows desktop. Aside from that, search results may be generated via an alternative search engine, people may receive loads of ads and popups, the performance of the system may diminish, etc.
 Danger This PUP is not dangerous. It's a free app that can be used if the user approves of such service. However, it may get installed without permission, run background processes, display sponsored content among search results, or harvest search data. Thus, it is not recommended using. 
 Elimination People who seek to remove easyxplore malware can use a free manual elimination tutorial submitted by our technicians. However, it is advisable to get rid of it using a professional AV tool, especially it has been installed via freeware.
Damage fix  This application might have initiates changes in AppData, Local, System32, and other directories. Moreover, some Registry entries can be modified, which is why a thorough scan with Reimage Reimage Cleaner Intego repair tool is recommended

Information on what is EasyXplore and its functionalities people can find out visiting its official website. However, in short, it's promoted as an easy-to-access desktop-based search toolbar, which has a go back / forward and refresh functions. Besides, it is supposed to display Google-based search results.

One user on Reddit[2] provided an overview of the easyxplore toolbar and, in fact, expressed likes for its performance. However, he pointed out that it lacks some features, for example: 

  • No extensions allowed;
  • No availability to access browsing history, bookmarks, and download list;
  • Shortcuts like Ctrl + Shift + T do not work;
  • Private browsing option missing;
  • No settings introduced (themes, clear cache, history data, autofill data, saved passwords, etc.).

Nevertheless, there are more negative references to this toolbar than positive. In fact, the most common discussions related to it on online forums escalate easyxplore removal problems. It turns out that it may not be easy to delete this application from the system even though it has a direct uninstaller. 

Cybersecurity experts from novirus.uk[3] initiated research on this PUP and claim that easyxplore removal can be disrupted by additional processes that it runs in the background of the system. The processes associated with it are the following:

  • $RT6JV30.exe (often flagged by AV engines as malicious). It is described as easyxplore Update process. 
  • EasyXplore.exe is the main executable of the program. You may not be allowed to delete the app as long as this process runs in Task Manager.
  • easyxploreUpdate.exe
  • npeasyxploreUpdate3.dll
  • psuser_64.dll, etc. 

Usually, these files are located in the following directories: c:\$Recycle.Bin\S-1-5-21-1747808641-3243463197-911884978-1001\, System32, AppData\Local, System32\Tasks, and similar directories. However, even knowing the package of files that belongs to the easyxplore virus is not a solution because detecting and disabling them manually may be difficult or impossible. 

If you have installed this PUP accidentally, use programs like SpyHunter 5Combo Cleaner or Malwarebytes to remove easyxplore completely. This way, you will ensure the successful elimination of the entire software bundle. Besides, don't underestimate the need to recover the system after malware infiltration. Compromised registries and other side effects can lead to various disruptions and significant slowdowns. 

As we have pointed out before, this questionable toolbar is not malicious. However, it may be a reason why your web browser's settings have been altered without your permission, why you keep being redirected to questionable websites, or why you see intrusive ads all the time. Beware that easyxplore redirects can be used for promoting affiliate websites the content of which is not controlled by this policy of the toolbar. 

EasyXplore malware
EasyXplore is potentially dangerous application as it may display hyperlinks and redirect to suspicious websites

Moreover, easyxplore spam can be extremely intrusive. The toolbar may inject ads on every website that you visit or turn random texts into hyperlinks. An accidental click on any of these commercials can trigger the browser's redirects thus disrupting your activities and posing a risk of being exposed to dangerous domains. Here's an excerpt from the EULA[4]:

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

Last ground why you should consider the easyxplore virus removal is related to privacy issues. The PUP may be continuously gathering browser-based information, such as search queries, IP addresses, visited domains, clicks, geolocation, and similar. If you are not fond of sharing it with third-parties, the elimination of this intruder is all you need to do. 

Means used to disseminate Potentially Unwanted Programs 

Potentially Unwanted Programs or PUPs include programs such as adware and browser hijackers under the list. These programs are non-dangerous, though they lack users' choice in many aspects, including installation, changes of settings, content delivery, or removal. 

If you don't want to end up with intrusive apps hijacking your web browser, it's important to remember that this type of threat is usually downloaded with some freeware or shareware. As the most typically PUP bundlers, PDF converter, download managers, software updates (from third-party websites), games stand in the priority. 

Experts recommend people to be cautious with apps promoted on third-party sites such as cnet.com, download.com, and softonic.com. They monetize free services by bundling apps with additional installers often. If, however, you need an app from these sites, make sure to select the Advanced or Custom installation technique. This way, all setup windows will be disclosed to you, including the ones containing preselected optional components. All you have to do is to remove checkmarks placed aside additional offers. 

Besides, be careful on websites that your browser redirects you to. Misleading pop-up ads, software update promote or hyperlinks can also work as click-to-download content leading to PUP infiltration. 

EasyXplore malware removal options

EasyXplore removal is the only remedy to disable unwanted toolbar from your desktop and finish intrusive redirects to unwanted websites. Note that this PUP is typically distributed along with other suspicious programs, so experts recommend removing it with the help of automated software utility. 

EasyXplore uninstall
EasyXplore elimination can be disrupted by supporting files

If, however, you want to remove EasyXplore by yourself, you can find a specific guide at the end of this article, which contains a step-by-step tutorial with illustrations helping you to navigate the procedure. This particular malware is compatible with Windows OS only, so stick to the guide for this OS. 

If you cannot uninstall EasyXplore because of an error message saying that this app is in use, open Task Manager and disable the main executable, which should be disclosed as EasyXplore.exe. After that, remove the main installer and reset your web browser's to disable related extensions and cookies. Finally, fix the system's alterations with the help of Reimage Reimage Cleaner Intego repair tool.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove EasyXplore, follow these steps:

Remove EasyXplore from Windows systems

Get rid of EasyXplore toolbar with the help of these instructions.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall EasyXplore and related programs
    Here, look for EasyXplore or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase EasyXplore from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for EasyXplore or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete EasyXplore from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for EasyXplore and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete EasyXplore removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall EasyXplore from Microsoft Edge

If you see any reference of the EasyXplore virus on Microsoft Edge, we highly recommend resetting its default settings.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, EasyXplore should be removed from your Microsoft Edge browser.

Get rid of EasyXplore from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select EasyXplore and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete EasyXplore removal. Click on 'Reset Firefox' button for a couple of times

Eliminate EasyXplore from Google Chrome

Google Chrome is the most widely used web browser, so it's not surprising that it becomes the primary target of unwanted browser-based apps. If you can't stop intrusive EasyXplore spam ads, follow this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select EasyXplore and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete EasyXplore removal. Click on 'Reset' button to complete your removal

Remove EasyXplore from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for EasyXplore or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete EasyXplore removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Lucia Danes
Lucia Danes - Virus researcher

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