Severity scale:  

Evernote virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - -   Also known as Evernote Web virus | Type: System tools

Does Evernote and computer viruses have anything in common?

Speaking about Evernote virus, which is also known as Evernote Web virus, we must point out that it has nothing in common with the notebook-like application published by a trustworthy company[1]. It turns out, scammers are using the name of this legitimate company to trick computer users into thinking that they are using a browser extension by this company, while in reality there is a fake version of it. Evernote Web virus uses the same name as the real Chrome extension, so it can be very hard to identify whether you are infected or not. Reportedly, this fake extension is distributed with the help of Multiplug (a potentially unwanted program), which is digitally signed by Sergei Ivanovich Drozdov, who claims to be an open source developer. This PUP manages to insert the deceptive browser extension to Comodo Dragon[2], Torch, and Google Chrome browsers. During the infection, Multiplug drops background.html, content.js, lsdb.js, manifest.json and WJA4Pkzixj3.js in browser’s Extensions folder. The fake extension gets “Evernote Web” name thanks to tricks that Multiplug PUP uses. The fake extension even has the same ID. However, there is a small catch that gives the computer user a hint that it is not the real extension. If you visited Chrome://extensions page and clicked on “visit website” button next to Evernote Web extension, nothing would happen.

Evernote extensions: The real and the fake one

This extension loads a content script into every Internet website that the victim visits, and as a result, the victim receives a virtual layer of various web advertisements in a variety of different forms – banners, pop-up and pop-under ads, in-text links and more. These ads will lead you to highly insecure Internet sites, especially those that promote spyware and malware programs[3]. You should not blame Evernote company for these ads – it has nothing in common with them. Instead, you should remove Evernote Web fake extension using a tutorial that we have prepared, or run a system scan with anti-spyware program for automatic Evernote removal. We suggest using Malwarebytes MalwarebytesCombo Cleaner or Reimage programs.

In most of the cases, such ads appear right after installing some free application without checking what is hiding inside it. As we have already mentioned, Multiplug can easily be involved to the distribution of Evernote web adware. When inside and active, the fake Evernote virus may not only cause unwanted ads during your browsing. It can also be set to track your browsing habits and redirect you to affiliate websites. While there is no guarantee that each of such websites is safe, you should be very careful with ‘ads by Evernote web’, ‘brought to you by Evernote web’, ‘Evernote web ads’ and similar pop-up notifications.

How can Evernote hijack my computer?

Evernote hijack[4] happens without user’s knowledge because this fake browser extension arrives alongside Multiplug software. You can accidentally agree to install these programs when installing a free program that you downloaded from the Internet. In general, potentially unwanted programs are distributed with a help of software developers that seek to increase their income by adding various extensions, plugins and add-ons to their popular free products in exchange for money. That’s why we must recommend you to be very careful when downloading such free programs as download managers, PDF creators and video streaming software to your computer because each of them can be filled with optional components. If you want to check what programs are you installing on your computer, make sure you read End User License Agreement. In addition, if you see no suspicious information, you should select Custom or Advanced installation method of the freeware[5]. After that, you should follow each of installation steps carefully and opt out of all unknown third-party programs. If you think that this program might be hiding in your PC system, you should follow a guide below and fix it. Leaving this PUP may increase the risk of infecting your PC with malware.

Remove the bogus Evernote Web extension

Evernote virus is one of those programs that may trick you into visiting unsafe websites or make you install questionable programs on your computer. To avoid that, you must remove Evernote Web (the fake one). You can find the helpful removal guide that we have written below. However, an even easier method to complete Evernote Web removal is to scan the system with anti-malware application and let it clean the system for you.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.
Evernote virus snapshot
Evernote adsEvernote  pop-up ads

To remove Evernote virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Evernote from Windows systems

In Windows, you need to remove MultiPlug application and then clean affected web browsers from the fake Evernote extension.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Evernote and related programs
    Here, look for Evernote or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Evernote from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Evernote or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Evernote from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Evernote and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Evernote removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Evernote virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Evernote should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Evernote from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Evernote and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Evernote removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Evernote from Google Chrome

Go to Extensions tab, find Evernote Web and click on the trash bin icon next to it to delete the extension. We highly recommend you to delete all other unknown browser extensions as well.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Evernote and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Evernote removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Evernote from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Evernote or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Evernote removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions


Removal guides in other languages