Severity scale:  
  (67/100)

FCrypt ransomware. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware

FCrypt – a new ransomware family that encrypts files but does not ask for a ransom payment

FCrypt ransomware
FCrypt ransomware is a crypto virus that encrypts personal files but claims no ransom payment is needed to recover data

FCrypt ransomware is a type of file-locking malware that is not created for money extortion purposes, or at least cybercriminals behind this malicious piece of software wants everybody to believe so. The threat was discovered in February 2019 by independent security researchers. It turns out that FCrypt uses GNU Privacy Guard software to perform file encryption (AES). Once data is encrypted, a file extension .FCrypt is added, and shortcuts are modified into a lock picture. This type of file modification prevents users from accessing their documents, photos, videos, music, databases, etc. Victims can also view a  #HELP-DECRYPT-FCRYPT1.1#.txt ransom note which urges users to contact criminals via the fcrypt@qq.com address and ensure that no payment in Bitcoin or other crypto is not necessary to regain access to personal data.

Name FCrypt
Type Ransomware
Discovered February 2019
Cipher AES
File extension .FCrypt
Contact fcrypt@qq.com
Ransom note #HELP-DECRYPT-FCRYPT1.1#.txt
Ransom Does not ask for ransom payment
Elimination Use anti-malware software that can recognize the threat

If your files are encrypted, you will have to remove FCrypt ransomware from your computer before you proceed with any other actions that can recover your data. The best way is to use anti-virus software like Reimage (recognizes it as BDS/Hupigon.Gen) or SpyHunterCombo Cleaner (Ransom.FCrypt).[1] You should not try manual elimination as you might damage your system even further.

Once the system is infected with the FCrypt virus, the ransom note #HELP-DECRYPT-FCRYPT1.1#.txt pops-up on the screen, elaborating the following:

–= FCRYPT V1.1 =–
Warning!
All your important files are encrypted and have the extension: .FCrypt
No one else can decrypt your file!
Please follow the steps below:
1. Send this file (#HELP-DECRYPT-FCRYPT1.1#.txt) to E-mail : fcrypt@qq.com
2. Uninstall all anti-virus software on your computer.
3. Waiting for our reply .
You DON’T need to pay any money for decryption.
NOTE!
IN ORDER TO PREVENT DATA DAMAGE:
# DO NOT MODIFY ENCRYPTED FILES
# DO NOT CHAGE DATA BELOW
…..BEGIN CERTIFICATE…..

Typically, ransomware authors create malicious scripts to lock up files to gain monetary benefit from ransom payments. However, it seems like this time hackers do not seek any money – or at least they want everyone to think so. FCrypt V1.1 ransomware might have been created for testing purposes, and the new variant that will demand ransom will be launched in the future.

Additionally, hackers might send you malicious executable to infect your device with keylogger, RAT or a similar spying tool. Thus, while intentions of these people might be true, there is never a guarantee, because it does not make sense to go through the trouble of writing a script for no apparent reason (coding takes a lot of time, and it is usually done for a reason).

Therefore, while FCrypt ransomware developers might send you a genuine decryptor, experts warn that it might be malicious, or you might be tricked in other ways. Thus, contact criminals at your own risk.

According to security researchers, FCrypt ransomware is decryptable, so is another good reason to stay away from hackers. Please contact Michael Gillespie on Twitter if you want to try this recovery method.[2] Alternatively, you can always rely on third-party software (you can find all the links and descriptions in the last sections of this blog).

Remember, you must complete FCrypt ransomware removal before you attempt file recovery, or your data will be locked once again!

Ransomware distribution techniques

There are several ways of getting infected with malware. In fact, as long as your computer is connected to the world wide web, there is a chance the virus will slip in. However, several things could be done in order to reduce the possibility to almost zero – it all comes down to safety practices. Please note these tips from cybersecurity analysts:

  • Install anti-virus software and keep it up to date;
  • Use Firewall;
  • Beware of spam emails – suspicious attachments or hyperlinks might instantly infect your device with ransomware or other threats;
  • Scan unknown files and links with tools like Virus Total;
  • Update your system and software regularly to avoid exploitation of vulnerabilities;
  • When using high-risk sites (porn, torrent, file-sharing), use some extra precaution measures – employ real-time protection feature on your anti-virus, use ad-blocker, VPN, and be generally more careful;
  • Do not leave an open RDP connection,[3] as brute force attacks are becoming more prevalent among crooks.[4]

Terminate FCrypt ransomware to protect your incoming files from encryption

Until you remove FCrypt ransomware, your computer is not safe to use. Malware can be combined and drop off the payload at the same time (for example, GandCrab and Vidar).[5] For that reason, keeping a dangerous infection on your device is unsafe and not wise.

FCrypt ransomware removal should only be performed with the help of professional security software, as modifying system files, services, registry, and other settings can corrupt the operation of the operating system, and then only the reinstallation would help.

Once you get rid of the FCrypt virus, connect your backup device, contact security researchers, or rely on third-party software for file recovery. If you decide to pursue a decryption tool from cooks, you might get scammed. As already mentioned, no guarantees can be given in such a situation, as hackers are an ungoverned entity.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove FCrypt virus, follow these steps:

Remove FCrypt using Safe Mode with Networking

In case FCrypt ransomware stop security application from working correctly, enter Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FCrypt using System Restore

System Restore is another method that can be used for malware elimination:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that FCrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove FCrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

While crooks explain that the decryption will not cost a thing, they might be lying. They might ask you to pay after all, as it might be a mere effort to make users write them. Instead, contact cybersecurity researchers or attempt the recovery using third-party software.

If your files are encrypted by FCrypt, you can use several methods to restore them:

Take advantage of Data Recovery pro when trying to decrypt files locked by .FCrypt

This method might help you recover some or all data, as Data Recovery Pro is a professional tool to recover files that were accidentally deleted or otherwise corrupted.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by FCrypt ransomware;
  • Restore them.

Make use of Windows Previous Versions feature

This method would be useful if you had System Restore enabled before ransomware infected your device.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

In some cases, ShadowExplorer will return all your data

Typically, ransomware viruses are programmed to eliminate Shadow Volume Copies – an automated Windows backup system. However, malware might fail to do so. In such a case, ShadowExplorer can recover all of your data.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Contact a security researcher

There is no official decryptor created, bu you might want to contact Michael Gillespie who could help you with data recovery.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References


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