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FileEncrypted ransomware. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

FileEncrypted ransomware – a dangerous crypto-virus that that demands payment in Bitcoin for file release

FileEncrypted ransomware
FileEncrypted is a crypto-virus that is a latest variant of Cryptgh0st ransomware

FileEncrypted ransomware is a file locking virus that was first spotted by security researchers in late July 2018. The malware uses AES-256[1] to lock up files and ads .FileEncrypted appendix. As soon as data is encrypted, the ransomware connects to Command & Control server, when then sends back a unique personal key and delivers a ransom note READ_TO_DECRYPT.html or FILES_ENCRYPTED.html. Victims are then informed about what happened to their data, and what should be done next. Hackers also provide a contact email (160505@tt3j2x4k5ycaa5zt.onion) and a bitcoin wallet address which should be used to pay 1BTC. According to security specialists, FileEncrypted ransomware is a variant of Cryptgh0st virus.

Summary
Name FileEncrypted 
Type Ransowmware
A variant of Cryptgh0st
File extension .FileEncrypted
Encryption algorithm AES-256
Contact email 160505@tt3j2x4k5ycaa5zt.onion
Ransom size 1BTC
Distribution Spam emails, malicious websites, etc.
Decryptable?  No
Detection and elimination Use Reimage or Plumbytes Anti-MalwareNorton Internet Security

FileEncrypted ransomware is capable of entering machines only when its main executable is launched. Unfortunately, hackers often use various tricks to make victim initiate this action. Criminals often send out malicious payloads hidden inside the phishing emails,[2] or inject them into file-sharing sites. Thus, being attentive online reduces the risk of FileEncrypted infection tremendously.

As soon as the FileEncrypted virus enters the device, it performs a scan to locate personal files. The targeted data includes:

  • Databases
  • MS Office documents
  • Pictures
  • Image files
  • Video files, etc.

After locating files, the ransomware ads .FileEncrypted extension and replaces its name with random characters. For example, picture.jpg would be turned into isaj14dds.FileEncrypted. From this point, none of the data is accessible anymore, and users need to pay ransom for its release. 

Cybercrooks demand 1 BTC for file release, as it is stated in the ransom note:

YOUR FILES HAVE BEEN ENCRYPTED USING A STRONG ALGORITHM.
YOUR IDENTIFICATION IS –
SEND 1 BTC TO THE FOLLOWING BITCOIN WALLET ADDRESS 1EATMEBVDRmUPjaBeN9hsoj2ffFiUKArma
AND AFTER PAY SEND EMAIL TO 160505@tt3j2x4k5ycaa5zt.onion SENDING YOUR IDENTIFICATION AND BITCOIN TRANSACTION ID TO RECOVER THE KEY NECESSARY TO DECRYPT YOUR FILES

Nevertheless, users should never agree to pay and remove FileEncrypted ransomware instead. 

Hackers actively disagree with FileEncrypted removal, and state that the access to files will be permanently lost if such attempt is performed. Do not listen to them, as you can get your data back from backups or try third-party tools (we explain how to use them below).

However, we do not recommend trying to get rid of FileEncrypted ransomware manually. Malware performs multiple changes to the computer and professional help is required to recover its full functionality. Therefore, pick anti-virus software (such as Reimage or Plumbytes Anti-MalwareNorton Internet Security) and perform a full system scan.

Beware of spam emails – they might hide ransomware virus inside

Users are typically unaware of how malware is injected into machines, that is why they are so careless about it. Unfortunately, once it is in, reverting the damage might be impossible. Therefore, it is vital to know how to protect yourself from dangerous viruses like ransomware.

Security researchers[3] urge users to follow these simple security tips:

  • Be suspicious of every email you find in your inbox. Many phishing emails are easily recognizable, although some of them can trick even those who are relatively tech-savvy. Thus, do not open attachments or click links inside an email before making sure that they are legitimate;
  • Make use of a reliable anti-virus program and keep it updated at all times;
  • Keep your operating system and other installed software updated;
  • Do not visit questionable websites and do not click on dubious advertisements;
  • Keep a backup of your files.

By following these simple rules, you will be able to minimize the chances of getting infected with a devastating computer virus.

Eliminate FileEncrypted ransomware using security software

FileEncrypted removal might be difficult, as some crypto-viruses may block proper operation of security software. Nevertheless, it is possible to bypass this functionality by entering Safe Mode with Networking mode. In this mode, only essential drivers are launched for the system to operate, so the functionality of malware is disabled.

Do not try to remove FileEncrypted ransomware manually, as the virus made several changes to your system. To revert them, you need an extensive computing knowledge. Therefore, leave this process to powerful security software, such as Reimage or Plumbytes Anti-MalwareNorton Internet Security.

As soon as .FileEncrypted elimination is performed, you could get your data back by using backups or by using third-party software.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove FileEncrypted ransomware you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall FileEncrypted ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing FileEncrypted ransomware (2018-07-30)
Malwarebytes
We have tested Malwarebytes's efficiency in removing FileEncrypted ransomware (2018-07-30)
Hitman Pro
We have tested Hitman Pro's efficiency in removing FileEncrypted ransomware (2018-07-30)
Malwarebytes
We have tested Malwarebytes's efficiency in removing FileEncrypted ransomware (2018-07-30)

To remove FileEncrypted virus, follow these steps:

Remove FileEncrypted using Safe Mode with Networking

To enter Safe Mode with Networking, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FileEncrypted

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FileEncrypted removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FileEncrypted using System Restore

You can use System Restore to disable the virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FileEncrypted. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that FileEncrypted removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove FileEncrypted from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by FileEncrypted, you can use several methods to restore them:

Try Data Recovery Pro

Data Recovery Pro was created to restore files that were accidentally deleted or damaged. However, experts observed positive results while trying to get files back encrypted by ransomware virus.

Make use of Windows Previous Version feature

This method requires System Restore being enabled before ransomware struck.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Return your files using ShadowExplorer

ShadowExplorer is an excellent tool if FileEncrypted ransomware failed to delete Shadow Volume Copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FileEncrypted and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References