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FileRepMetagen. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware

FileRepMetagen is a detection name for several potentially unwanted programs detected by Avast and AVG

FileRepMetagen
FileRepMetagen is a potentially unwanted program that causes additional installs of questionable tools.

FileRepMetagen is a heuristic name used for a set of cyber threats related to multiple rogue applications by Avast Antivirus, Avast Internet Security, Avast Premier, and AVG. While the threat might be false-positive, the detection should not be ignored. The PUP[1] represents adware-type programs, which are used to generate revenue to its developers by displaying ads, pop-ups, in-text links, video/audio ads, banners, discounts, coupons, and similar unwanted content on Google Chrome, Internet Explorer, Mozilla Firefox, or Safari browsers. FileRepMetagen “virus” is usually spread with the help of software bundling, via insecure websites, or is installed by malware already present on the device. Multiple users complained about AV vendors blocking what seemingly is a legitimate file. However, it has been associated with PUPs like Spigot toolbar and YTD downloader

Name FileRepMetagen
Type Adware/PUP
detected as
  • FileRepMetaGen IOBit..Download3.portapleapps.com;
  • Win32/Toolbar.Widgi potentially unwanted;
  • FileRepMetagen [Adw];
  • FileRepMetagen PUP
  • PUP.Optional.Spigot
  • Riskware/Widgi
  • PUA:Win32/YTDVideoDownload
  • Pua.Ytdownloader
  • etc.
Symptoms Delivers intrusive commercial content, causes redirects to dubious websites, tracks NPII
Distribution Software bundles, deceptive advertisements
Possible dangers Collects information about users, redirects to malicious sites
Elimination Use Reimage for system cleaning and FileRepMetagen removal

Users also reported that they started receiving FileRepMetagen threat detection after downloading files from the allegedly reputable file-sharing sites like CNET, Softonic, Download.com. These domains are well-known to the broad audience, and most users think that all apps downloaded from these websites are safe. Unfortunately, it is not the case, and the mentioned sites are known to spread potentially unwanted programs like FileRepMetagen [Adv].

Another dangerous feature of FileRepMetagen virus is the installation of additional software on the device. It can include toolbars, add-ons, video recording or streaming software, program uninstallers, rogue system optimizers and similar. All these apps slow down and clutter the device, making online activity unpleasant. To take back control of your computer, uninstall FileRepMetagen [Adv] as per our instructions below.

According to Virus Total,[2] the PUP is detected under the following names:

  • Win32.Adware.YTDownloader.B;
  • PUP.Optional.Spigot;
  • Win32/Toolbar.Widgi potentially unwanted;
  • FileRepMetagen [Adw];
  • Win.Trojan.Agent-6327140-0
  • W32.HfsAdware.2538, etc.

Similarly to other unwanted programs, FileRepMetagen displays advertisements that contain suspicious tool promotions and installs toolbars and other unclear applications. Additionally, it redirects online traffic to questionable sites that might include malicious content.

Finally, users should be aware that FileRepMetagen adware collects non-personally identifiable information[3] about users: IP address, geolocation, search history, links clicked, sites visited, and similar. The adware tries to access this data with a purpose of sharing it with third-party advertisers who are trying to inflate traffic to their sites.  

As evident, FileRepMetagen removal might not be that easy because several unwanted applications might be installed and hidden on the device  (for example, uninstallation executable missing). Therefore, you can use security software to get rid of most unwanted programs. After the elimination, you can scan your device using PC repair software Reimage to revert the altered Windows Registry and similar changes performed by adware.

You can also remove FileRepMetagen virus manually by checking our instructions below this article. After that, make sure you reset each of the installed browsers to make sure no redirects or pop-ups disturb you in the future.

Potentially unwanted applications are hidden as optional components in software bundles

PUP authors often use several distribution methods for their products. Their primary goal is to deliver the application to as many users as possible to generate the maximum amount of revenue. Therefore, they use deceptive websites or software bundles to spread the app around. 

The software bundle is a product formed by PUP developers and freeware providers when they pack applications together and distribute them via p2p networks or suspicious ads and websites. Researchers[4] advise people avoiding these services and choosing sources for application downloads more wisely.

Opt for Advanced or Custom settings during installations and make sure to de-select unwanted additional pieces from the list when you are given the opportunity. Avoid Recommended or Default settings at all times, as you will not get the chance to eliminate pre-selected ticks next to undesired apps. FileRepMetagen detection
AV engines block the threat before it manages to enter the machine.

Get rid of FileRepMetagen or any related programs using reputable tools

As we always mentioned, getting your software from reputable sources is crucial for a healthy device. This also goes for FileRepMetagen removal. You need to employ a reputable anti-malware program to make sure every related PUP is removed. If you think about possible damage then use PC repair tools, we have a few suggestions below.

Also, when you remove FileRepMetagen remember to set your browser to default so you can eliminate any extensions, plugins or toolbars from there. Scan your device again or use alternative tool to double-check that there is no opportunity for cyber infection repetition.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove FileRepMetagen, follow these steps:

WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase FileRepMetagen from Windows systems

Follow these steps to get rid of FileRepMetagen from your Windows device:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall FileRepMetagen and related programs
    Here, look for FileRepMetagen or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall FileRepMetagen from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for FileRepMetagen and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete FileRepMetagen removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate FileRepMetagen from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, FileRepMetagen should be removed from your Microsoft Edge browser.

WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete FileRepMetagen from Mozilla Firefox (FF)

Since FileRepMetagen is a silent threat it ads unwanted features, make sure to follow these steps and reset your Firefox browser to Default:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select FileRepMetagen and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete FileRepMetagen removal. Click on 'Reset Firefox' button for a couple of times
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of FileRepMetagen from Google Chrome

Clean Chrome from additional programs and intruders by following this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select FileRepMetagen and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete FileRepMetagen removal. Click on 'Reset' button to complete your removal
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase FileRepMetagen from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for FileRepMetagen or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete FileRepMetagen removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References

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