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Remove FileViewPro (Removal Instructions) - Free Guide

removal by Julie Splinters - - | Type: Adware

FileViewPro is a dubious application that is bundled with other potentially unwanted programs

FileViewProFileViewPro is an application with questionable functionality - none of its functions are working until users agree to pay licence of $39.95/year

FileViewPro is an app that allows users access, edit, and share various video, music, photo, and other files – at least that is how it is described by Solvusoft, its developer. Allegedly, the program includes all the necessary elements that would allow users to open file types that Windows would otherwise now. However, FileViewPro is detected by 33 anti-virus engines on VirusTotal as potentially unwanted software.

The suspicious activity of FileViewPro starts with its installer – users can download it from the developer's website, although it is widely distributed on dozens of other file-sharing sites. The app is often bundled with other potentially unwanted programs,[1] such as WinThruster or Ask Toolbar, which are unnecessary and even potentially dangerous additions to any users' computers. Finally, none of the FileViewPro functions are accessible until users purchase its license for $39.95/year.

Note, problems with opening various file types are rarely encountered by users nowadays, as the browsers, along with operating systems are now designed to work without any additional “codecs” or similar tools. Thus, applications like FileViewPro are not only deceptive but also quite useful for users who employ a modern operating system.

Name FileViewPro
Type Potentially unwanted program
Distribution  Software bundles (often bundled with rogue program WinThruster), third-party websites
Developer Solvusoft
Functionality  The app claims to allow users to edit, view, and share various files. However, none of the functionality is unlocked until users pay the yearly subscription of $39.95
Potential risks  During the installation of FileViewPro, users might install other potentially unwanted programs or even malware on their machines. Additionally, they might be tricked into buying a full license and losing money
Termination  Get rid of potentially unwanted programs via the Control Panel or by employing reputable anti-malware program
Recovery  There are hundreds of applications that can allow users to edit pictures and videos – they are either free or posses much better functionality altogether. The app, however, might corrupt some of the system files, which might result in Windows malfunction. If you happen to come across errors or crashes after uninstallation of FileViewPro, scan your computer with Reimage Reimage Cleaner Intego to fix virus damage

While it is evident that potentially unwanted programs are not as dangerous as malware, they often use deceptive techniques to show the functionality as “useful” or “needed.” In reality, apps like FileViewPro are designed for novice users who are unaware of many computer functionality-related functions. The goal of the PUP is to make users believe that the app is worth spending the money on. In reality, it is not.

Due to tho these reasons, many anti-virus engines detect the app as potentially unwanted or even malicious. Nevertheless, some users might even refer to it as “FileViewPro malware” or “FileViewPro virus” due to its unexpected arrival on the computer or prompts that ask them to upgrade to the Pro version.

Multiple AV vendors detect the app on Virus Total as follows:[2]

  • Malicious (high Confidence)
  • PUA.FileViewPro
  • Solvusoft StaticBuild Installer (PUA)
  • Win32/Solvusoft.B Potentially Unwanted
  • ADWARE/Solvusoft.Gen
  • W32/Fareit.A
  • ApplicUnwnt@#2ro2zrmidmza4
  • PUA:Win32/Solvusoft, etc.

We highly advise you to remove FileViewPro from your machine and instead choose reputable file editing software. Depending on your needs, you can opt for the built-in Paint or the multi-functional Photoshop – it all depends on what type of file editing you are interested in. Additionally, be warned that downloading “FileViewPro crack” or “FileViewPro keygen” might result in malware infection, such as Trojan, rootkit, or even ransomware.

FileViewPro PUPFileViewPro is a potentially unwanted application developed by Solvusoft - a known PUP distributor

FileViewPro removal can be performed manually as per our instructions below or eliminate with anti-virus software that detects the threat. Note that the app (along with other PUPs that might have been installed together) might harm your computer system files. To avoid computer crashes, registry errors, and similar issues, we recommend using Reimage Reimage Cleaner Intego.

The infiltration of PUPs can be a direct result of careless freeware installation

Many people enjoy having and using apps for free – there are also thousands of websites that offer freeware/shareware. However, users do not take into consideration that app developers also want/need to monetize. This is when other features come into play – users are offered optional components during the installation (which are often deliberately hidden from sight) of the desired program, the hidden functionality becomes evident only after the installation, unwanted advertisements start flowing users' web browsers, etc.

Therefore, choosing appropriate applications is very important, as some of the adware apps might compromise users' security by exposing them to online threats, show intrusive ads, or trick into paying for services/programs they never wanted in the first place.

Therefore, only rely on apps that do not engage in dubious behavior and are clear and transparent about what app does, what it does not to, is it free with ads/paid, etc. All these elements are important and give the ability for users to choose based on their preferences. The best way to avoid PUPs is to download apps from official sources and avoid third-party sites.

If you want to download an app that is only available from a third-party file-hosting site, security experts[3] recommend taking the following into consideration:

  • Check online reviews before installing anything
  • Make sure the installer is signed
  • During the installation, opt for Advanced/Custom settings
  • Get rid of all pre-ticked boxes
  • Watch out for deceptive deals/offers
  • Make sure the necessary documents are provided (ToS/Privacy Policy)

FileViewPro bundles WinThrusterFileViewPro installer is filled with pre-ticked boxes that offer other PUPs

Get rid of FileViewPro either manually or automatically

There should not be any problems with FileViewPro removal – simply access the installed program list on your computer and uninstall the entry in question (we provide detailed instructions below). However, the problems might start arising if multiple PUPs reside on your computer – some of them might not be present on the list or lack the uninstaller executable.

Thus, you can use powerful anti-malware software to remove FileViewPro, along with all the other unwanted programs and malware that might be installed on your computer without your approval. Simply download the security program of your choice and perform a full system scan. Additionally, if other potentially unwanted programs were detected on your device, we also recommend resetting all the installed browsers, such as Google Chrome, Internet Explorer, MS Edge, Mozilla Firefox, etc.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove FileViewPro, follow these steps:

Erase FileViewPro from Windows systems

To get rid of FileViewPro on Windows, follow these steps:

To remove FileViewPro from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to FileViewPro (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete FileViewPro from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove FileViewPro from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for FileViewPro-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove FileViewPro, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to FileViewPro and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the FileViewPro-related entries.Uninstall from Mac 2

Remove FileViewPro from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for FileViewPro and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete FileViewPro removal.Reset Internet Explorer

Uninstall FileViewPro from Microsoft Edge

If you found a PUP on your system, there is a high chance that more unwanted apps are present on your machine. Adware and browser hijackers often chance web browser settings, which can result in unwanted ads on the browser. Thus, reset MS Edge to avoid such consequences:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the FileViewPro-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of FileViewPro from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to FileViewPro and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case FileViewPro did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete FileViewPro removal.Reset Firefox 2

Eliminate FileViewPro from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to FileViewPro by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the FileViewPro-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete FileViewPro removal.Reset Chrome 2

Erase FileViewPro from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to FileViewPro and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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