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Remove FileViewPro (Removal Instructions) - Free Guide

removal by Julie Splinters - - | Type: Adware

FileViewPro is a dubious application that is bundled with other potentially unwanted programs

FileViewPro
FileViewPro is an application with questionable functionality - none of its functions are working until users agree to pay licence of $39.95/year

FileViewPro is an app that allows users access, edit, and share various video, music, photo, and other files – at least that is how it is described by Solvusoft, its developer. Allegedly, the program includes all the necessary elements that would allow users to open file types that Windows would otherwise now. However, FileViewPro is detected by 33 anti-virus engines on VirusTotal as potentially unwanted software.

The suspicious activity of FileViewPro starts with its installer – users can download it from the developer's website, although it is widely distributed on dozens of other file-sharing sites. The app is often bundled with other potentially unwanted programs,[1] such as WinThruster or Ask Toolbar, which are unnecessary and even potentially dangerous additions to any users' computers. Finally, none of the FileViewPro functions are accessible until users purchase its license for $39.95/year.

Note, problems with opening various file types are rarely encountered by users nowadays, as the browsers, along with operating systems are now designed to work without any additional “codecs” or similar tools. Thus, applications like FileViewPro are not only deceptive but also quite useful for users who employ a modern operating system.

Name FileViewPro
Type Potentially unwanted program
Distribution  Software bundles (often bundled with rogue program WinThruster), third-party websites
Developer Solvusoft
Functionality  The app claims to allow users to edit, view, and share various files. However, none of the functionality is unlocked until users pay the yearly subscription of $39.95
Potential risks  During the installation of FileViewPro, users might install other potentially unwanted programs or even malware on their machines. Additionally, they might be tricked into buying a full license and losing money
Termination  Get rid of potentially unwanted programs via the Control Panel or by employing reputable anti-malware program
Recovery  There are hundreds of applications that can allow users to edit pictures and videos – they are either free or posses much better functionality altogether. The app, however, might corrupt some of the system files, which might result in Windows malfunction. If you happen to come across errors or crashes after uninstallation of FileViewPro, scan your computer with Reimage Reimage Cleaner to fix virus damage

While it is evident that potentially unwanted programs are not as dangerous as malware, they often use deceptive techniques to show the functionality as “useful” or “needed.” In reality, apps like FileViewPro are designed for novice users who are unaware of many computer functionality-related functions. The goal of the PUP is to make users believe that the app is worth spending the money on. In reality, it is not.

Due to tho these reasons, many anti-virus engines detect the app as potentially unwanted or even malicious. Nevertheless, some users might even refer to it as “FileViewPro malware” or “FileViewPro virus” due to its unexpected arrival on the computer or prompts that ask them to upgrade to the Pro version.

Multiple AV vendors detect the app on Virus Total as follows:[2]

  • Malicious (high Confidence)
  • PUA.FileViewPro
  • Solvusoft StaticBuild Installer (PUA)
  • Win32/Solvusoft.B Potentially Unwanted
  • ADWARE/Solvusoft.Gen
  • W32/Fareit.A
  • ApplicUnwnt@#2ro2zrmidmza4
  • PUA:Win32/Solvusoft, etc.

We highly advise you to remove FileViewPro from your machine and instead choose reputable file editing software. Depending on your needs, you can opt for the built-in Paint or the multi-functional Photoshop – it all depends on what type of file editing you are interested in. Additionally, be warned that downloading “FileViewPro crack” or “FileViewPro keygen” might result in malware infection, such as Trojan, rootkit, or even ransomware.

FileViewPro PUP
FileViewPro is a potentially unwanted application developed by Solvusoft - a known PUP distributor

FileViewPro removal can be performed manually as per our instructions below or eliminate with anti-virus software that detects the threat. Note that the app (along with other PUPs that might have been installed together) might harm your computer system files. To avoid computer crashes, registry errors, and similar issues, we recommend using Reimage Reimage Cleaner .

The infiltration of PUPs can be a direct result of careless freeware installation

Many people enjoy having and using apps for free – there are also thousands of websites that offer freeware/shareware. However, users do not take into consideration that app developers also want/need to monetize. This is when other features come into play – users are offered optional components during the installation (which are often deliberately hidden from sight) of the desired program, the hidden functionality becomes evident only after the installation, unwanted advertisements start flowing users' web browsers, etc.

Therefore, choosing appropriate applications is very important, as some of the adware apps might compromise users' security by exposing them to online threats, show intrusive ads, or trick into paying for services/programs they never wanted in the first place.

Therefore, only rely on apps that do not engage in dubious behavior and are clear and transparent about what app does, what it does not to, is it free with ads/paid, etc. All these elements are important and give the ability for users to choose based on their preferences. The best way to avoid PUPs is to download apps from official sources and avoid third-party sites.

If you want to download an app that is only available from a third-party file-hosting site, security experts[3] recommend taking the following into consideration:

  • Check online reviews before installing anything
  • Make sure the installer is signed
  • During the installation, opt for Advanced/Custom settings
  • Get rid of all pre-ticked boxes
  • Watch out for deceptive deals/offers
  • Make sure the necessary documents are provided (ToS/Privacy Policy)

FileViewPro bundles WinThruster
FileViewPro installer is filled with pre-ticked boxes that offer other PUPs

Get rid of FileViewPro either manually or automatically

There should not be any problems with FileViewPro removal – simply access the installed program list on your computer and uninstall the entry in question (we provide detailed instructions below). However, the problems might start arising if multiple PUPs reside on your computer – some of them might not be present on the list or lack the uninstaller executable.

Thus, you can use powerful anti-malware software to remove FileViewPro, along with all the other unwanted programs and malware that might be installed on your computer without your approval. Simply download the security program of your choice and perform a full system scan. Additionally, if other potentially unwanted programs were detected on your device, we also recommend resetting all the installed browsers, such as Google Chrome, Internet Explorer, MS Edge, Mozilla Firefox, etc.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove FileViewPro, follow these steps:

Erase FileViewPro from Windows systems

To get rid of FileViewPro on Windows, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall FileViewPro and related programs
    Here, look for FileViewPro or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete FileViewPro from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for FileViewPro or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove FileViewPro from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for FileViewPro and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete FileViewPro removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall FileViewPro from Microsoft Edge

If you found a PUP on your system, there is a high chance that more unwanted apps are present on your machine. Adware and browser hijackers often chance web browser settings, which can result in unwanted ads on the browser. Thus, reset MS Edge to avoid such consequences:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, FileViewPro should be removed from your Microsoft Edge browser.

Get rid of FileViewPro from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select FileViewPro and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete FileViewPro removal. Click on 'Reset Firefox' button for a couple of times

Eliminate FileViewPro from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select FileViewPro and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete FileViewPro removal. Click on 'Reset' button to complete your removal

Erase FileViewPro from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for FileViewPro or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete FileViewPro removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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