Geek Squad email scam (fake) - Free Instructions

Geek Squad email scam Removal Guide

What is Geek Squad email scam?

Geek Squad email is a fake message from crooks designed to lure out personal information

Geek Squad email scamGeek Squad email scam can trick people into thinking they lost a lot of money

Geek Squad email scam was created by crooks to trick people into calling the provided number. Geek Squad is a subsidiary of Best Buy and scammers try to convince people that they have been charged $499.99 for a subscription. The main purpose of this phishing[1] attempt is to generate revenue.

When people contact fraudsters, they may try to lure out personal information, such as name, credit card details, social security number, etc. This can lead to monetary losses or even identity theft. However, crooks may also try to gain remote access to the computer by promising to “fix” their mistake.

They can then remove security programs, install PUPs (potentially unwanted programs),[2] or even malware without the users' knowledge. Sometimes, they might also install RATs (Remote Access Trojans)[3] that give threat actors access to the machine for an unlimited amount of time. Fraudsters can gain control over users' personal files, like photos, videos, and documents. The data can later be sold on underground forums or used for blackmail.

NAME Geek Squad email scam
TYPE Phishing attempt; fraud
SYMPTOMS Users receive an email supposedly from Geek Squad, saying that they have been charged for a subscription
DISTRIBUTION Deceptive emails
DANGERS The email scam can lead to unauthorized online purchases, changed online account passwords, and even identity theft
ELIMINATION If you contacted the scammers and they accessed your device, scan your machine with anti-malware tools
FURTHER STEPS Use FortectIntego to clear your browsers and get rid of any remaining damage

Social engineering tactics

Geek Squad full email messageGeek Squad email uses clever social engineering techniques to make people believe it's real

The full message in the fake Geek Squad email reads as follows:


Greek Squad

Dear Customer,

Thank You for choosing Geek Total Protection.
We have renewed your Subscription as per your electronic consent.
Hope you are with us.
This email is to inform you that an amount of $499.99 has been charged for the services.
For any assistance, please call: +1-808-666-6112.

Order details:
Invoice Number: GS-93404-0841036
Registered Email: –
Service: Geek Total Protection
Renewal Date: May 20, 2022
Next Renewal: May 20, 2023
Item Price: $499.99
Shipping: $0.0
Total Price: $499.99
Note: For any service activation queries or support or if you want to cancel the subscription please call us within 24 Hours for easy assistance.
We are here to assist you with every aspect.

warm regards,
Geek Squad Team
Copyright © Geek Squad Team | 2022

The email claims that Greek Squad has automatically renewed the Geek Total Protection subscription and that $499.99 have been charged for the services. It also displays a fake invoice number, renewal date, and service name. Such email scams only work when people believe them.

Crooks want to shock people and get them to act without thinking clearly. It is always best to confirm the presented information first. Log into your bank and check if you have actually been charged. There would be no need to panic and deal with scammers when you will see that the email is fake.

Usually, the main goal of such fraudulent campaigns is to steal identities, personal accounts, and extract money. They are also often disguised as official and urgent letters from well-known companies and organizations. Crooks use the branding, logos, and trust that these companies have built over the years with their customers.

If you have never subscribed to any services and receive an email saying that your subscription was renewed, it is good to take a step back and think clearly. Another thing you should do is read the full email slowly. Look for any grammar or spelling mistakes. If you find any, there is a big chance that the message was not written by the company as emails sent by legitimate parties are always reviewed carefully.

Check your system for malware infections

If you contacted the scammers and gave them access to your machine, you might have been infected by malware. We recommend using SpyHunter 5Combo Cleaner or Malwarebytes security tools that will scan your machine, eliminate it, and prevent such infections in the future by giving you a warning before a malicious program can make any changes.

Crooks often disguise their malicious programs as “handy” tools so they would be more difficult to identify for the average user. People also often fail to eliminate all the related files and entries which could lead to the renewal of an infection. The program could have any name and icon, so this step is best performed by anti-malware tools.

However, if manual removal is what you prefer, we have instructions for Windows and Mac machines:

Windows 10/8:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

Windows 7/XP:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.


  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

Repair the damaged operating system

Performance, stability, and usability issues, to the point where a complete Windows reinstall is required, are expected after malware infection. These types of infections can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not able to repair it.

This is why FortectIntego was developed. It can fix a lot of the damage caused by an infection like this. Blue Screen errors,[4] freezes, registry errors, damaged DLLs, etc., can make your computer completely unusable. By using this maintenance tool, you could avoid Windows reinstallation.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results
do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting spam tools

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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