GGR ransomware (virus) - Recovery Instructions Included

GGR virus Removal Guide

What is GGR ransomware?

GGR ransomware – a dangerous computer infection that might result in permanent file loss

GGR ransomwareGGR ransomware is a malicious program designed for money extortion purposes

Most users have many personal files on their computers – photos, videos, personal documents, projects, and much more, and not many believe that they could one day simply lose access to them. Unfortunately, that happens when GGR ransomware breaks into a Windows computer and encrypts all personal files located on it.

While applications or particular videos can be re-downloaded from the internet, personal files are sometimes invaluable, which is one of the main reasons ransomware is so devastating. It is important to note that the files do not get corrupted but rather encrypted with RSA and AES[1] encryption algorithm. Some other malware strains are known to be buggy or purposely malicious and can destroy files beyond repair.

GGR virus belongs to the VoidCrypt ransomware family that is quite extensive – the most recent versions are Temlown and RTX. While relatively similar in their functionality, these variants have a few differences as well.

As soon as malware infects the machine, it drops many malicious files and alters the way Windows works in a way. The data encryption process usually lasts only some seconds (unless there is a lot of data on the drive), so interrupting it becomes almost impossible. As a result, victims notice the infection only after they see that their files have lost their original icons, were appended with the .[Loberoper@gmail.com][MJ-random].GGR extension and can no longer be opened.

Additionally, a ransom note – Read-it.txt – is created on the desktop, it can be accessed by users easily. These notes are commonly delivered by ransomware in order to make victims aware of what happened to their files and how are they supposed to act in order to recover them. Cybercriminals claim that the payment should be in Bitcoin and that users should write an email to Loberoper@gmail.com to cooperate.

Cybersecurity experts strongly advise against communicating with the attackers, as there is a chance of being scammed and lose money as well.

Name GGR ransomware
Type Ransomware, data locking virus
Malware family VoidCrypt
Encryption method AES + RSA
File extension .[Loberoper@gmail.com][MJ-random].GGR; example of an encrypted file: file.jpg.[Loberoper@gmail.com][MJ-WA9473106825].GGR
Related files Read-it.txt, prvkey.txt
File Recovery If no backups are available, recovering data is almost impossible. We recommend you try alternative methods, which we list below
Malware removal Perform a full system scan with powerful security software
System fix Malware can seriously tamper with Windows systems, causing errors, crashes, lag, and other stability issues after it is terminated. To remediate the OS and avoid its reinstallation, we recommend scanning it with the ReimageIntego repair tool

Avoid paying the ransom

As we already mentioned, a ransom note serves as a message from the attackers that informs people about the situation. Unlike with other malicious infections that attempt to be hidden from users' eyes as much as possible, it is not the main goal of ransomware. Cybercriminals want users to find their contact details and other relevant information because it increases the chances of them receiving the payment.

The ransom note delivered by GGR ransomware does not differ from the most recent VoidCrypt versions. In fact, it is more of a copy, although the contact email varies:

All Your Files Has Been Encrypted

You Have to Pay to Get Your Files Back

1-Go to C:\ProgramData\ or in Your other Drives and send us prvkey.txt.key file
2-You can send some file little than 1mb for Decryption test to trust us But the test File should not contain valuable data
3-Payment should be with Bitcoin
4-Changing Windows without saving prvkey.txt.key file will cause permanete Data loss

Our Email:Loberoper@gmail.com

in Case of no Answer:Loberoper@gmail.com

Criminals are asking for users to retrieve the prvkey.txt.key file from ProgramData location and include it within the email. This file is likely to include a private key used for file recovery, so it is good to copy it to a secure location (for example, a USB flash drive) before proceeding with anything else.

GGR ransomware virusEncrypted files are not damaged but require a unique decryption key

Malware authors also offer a free decryption service – a typical tactic used by many other ransomware strains. This is meant to create a false sense of security and allegedly guarantee that a decryption tool for the locked data truly exists. Despite this, there are several reasons you should avoid the payment:

  • The decryptor might be buggy[2] and fail to work;
  • Cybercriminals might never send you the tool after the payment;
  • The decryptor might be infected with other malware;
  • Successful payments only motivate ransomware authors to continue their job, providing that the illegal business model works well.

Thus, instead of trusting the attackers, treat them as criminals and avoid contact at all costs. If you have no other choice but to pay, be warned about the negative consequences of this decision. Even if you decide to pay the ransom, we strongly recommend you first try alternative methods for data recovery.

Step 1. Backup your encrypted files and remove malware from your system

Most ransomware self-destructs after they encrypt all files, although they can leave various malicious modules behind. Besides, ransomware is commonly spread with other malware; other strains might continue running in the background and encrypting all the incoming files.

File encryption and ransomware infection are two independent processes (although the latter would not be possible without the former). However, it is important to understand that malware performs various changes within a Windows operating system, changing the way it works.

If you try using recovery or anti-malware software immediately, you might cause permanent damage to files. To avoid infecting your external storage device, we recommend you access Safe Mode and retrieve the files from there:

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows XP/7

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.Recovery
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Click Restart.
  10. Press 5 or click 5) Enable Safe Mode with Networking.Press F5 to enable Safe Mode with Networking

Once in Safe Mode, connect the USB flash or other storage device to your computer and transfer your valuable files over. This way, you'll guarantee that antivirus or recovery software can't damage the files in any way.

After that, load back to normal mode and use SpyHunter 5Combo Cleaner, Malwarebytes, or another security software to remove all the malicious files from the system. If the virus blocks you from using anti-malware tools, you should go back to Safe Mode and initiate the scan from there. Note that you might have to first use the installer from the portable drive for this.

Step 2. Try to recover your files

If you have backups for your files, it's brilliant news – you beat the GGR ransomware as long as you removed it from your system with security software. Unfortunately, most victims don't prepare reliable backups of their most important files, which is really bad news in general.

Nonetheless, you should not panic, as not everything is lost, and you should avoid paying the ransom. Instead, you should try using recovery software.

Use recovery software

  • Download Data Recovery Pro.
  • Double-click the installer to launch it.
    GGR ransomware
  • Follow on-screen instructions to install the software.
  • As soon as you press Finish, you can use the app.
  • Select Everything or pick individual folders where you want the files to be recovered from.Select what to recover
  • Press Next.
  • At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  • Press Scan and wait till it is complete.Scan
  • You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  • Press Recover to retrieve your files.

Find a decryptor

Ransomware's encryption is usually secure, which means that it uses a complex encryption key unique to each victim. It makes the decryption without the key particularly difficult. However, sometimes the servers of ransomware authors are seized by the law authorities (recently happened to Clop ransomware gang),[3] which allows victims to recover their data for free. Also, security experts might find some flaws in malware – we have previously seen free decryption tools from vendors like Emsisoft or Kaspersky.

While it might take a while before the decryption tool is created for this particular virus version, you should keep an eye on the following websites:

No More Ransom Project

Step 3. Repair damaged system files

Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstallation is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of ReimageIntego repair. Not only can it fix virus damage after the infection, but it can also remove malware that has already broken into the system thanks to several engines used by the program. Besides, the application can also fix various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediatelyReimage scan
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

Finally, check out below for more information on how to backup files securely on your device to prevent the devastating consequences of a ransomware infection. Also, it would be great if you take your time and report the incident to the authorities – we provide all the links.

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What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of GGR virus. Follow these steps

Create data backups to avoid file loss in the future

One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.

Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:

  • Backup on a physical external drive, such as a USB flash drive or external HDD.
  • Use cloud storage services.

The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.

Using Microsoft OneDrive

OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:

  1. Click on the OneDrive icon within your system tray.
  2. Select Help & Settings > Settings.
    Go to OneDrive settings
  3. If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
    Add OneDrive account
  4. Once done, move to the Backup tab and click Manage backup.
    Manage backup
  5. Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
  6. Press Start backup.
    Pick which folders to sync

After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).

Using Google Drive

Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.

You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.

  1. Download the Google Drive app installer and click on it.
    Install Google Drive app
  2. Wait a few seconds for it to be installed. Complete installation
  3. Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
    Google Drive Sign in
  4. Click Get Started. Backup and sync
  5. Enter all the required information – your email/phone, and password. Enter email/phone
  6. Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
  7. Once done, pick Next. Choose what to sync
  8. Now you can select to sync items to be visible on your computer.
  9. Finally, press Start and wait till the sync is complete. Your files are now being backed up.

Report the incident to your local authorities

Ransomware is a huge business that is highly illegal, and authorities are very involved in catching malware operators. To have increased chances of identifying the culprits, the agencies need information. Therefore, by reporting the crime, you could help with stopping the cybercriminal activities and catching the threat actors. Make sure you include all the possible details, including how did you notice the attack, when it happened, etc. Additionally, providing documents such as ransom notes, examples of encrypted files, or malware executables would also be beneficial.

Law enforcement agencies typically deal with online fraud and cybercrime, although it depends on where you live. Here is the list of local authority groups that handle incidents like ransomware attacks, sorted by country:

Internet Crime Complaint Center IC3

If your country is not listed above, you should contact the local police department or communications center.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from GGR and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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