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Remove Gstatic (Free Guide) - Sep 2020 update

removal by Lucia Danes - - | Type: System tools

Gstatic is a service used by Google to hold static content and reduce bandwidth usage

GstaticGstatic.com is a reliable domain used by Google LLC to increase network speed for users

Gstatic is not a virus, and a domain utilized by Google to host various static content, such as images, CSS, or JavaScript. The activity of the domain is safe, and it should not be thought of as dangerous, as it reduces the network speed for users, as well as overall bandwidth usage.

The idea of it being potentially malicious is coming from many users' experiences when they briefly see subdomains like connectivitycheck.gstatic.com, or ssl.gstatic.com, showing up on Google Chrome, Safari, Mozilla Firefox, or any other browser.

This behavior is typical to adware[1] – those infected might see several redirects to different domains and land on suspicious pages that deliver pop-ups, in-text links, pop-unders, flashing windows, deals, offers, and other sponsored ads. However, Gstatic has nothing to do with the ad-supported software. If your browser is redirecting you to intrusive ad sites, you might indeed have adware program installed, but it is not related to Gstatic 

SUMMARY
Name Gstatic
Type Static content delivery domain
Purpose To increase network speed for users and reduce bandwidth usage
Owner Google
Related domains
  • accounts.gstatic.com
  • fonts.gstatic.com
  • ssl.gstatic.com
  • csi.gstatic.com
  • metric.gstatic.com
  • mail.gstatic.com
  • maps.gstatic.com
Cause of concern The domain is used to load images and JavaScript, so users might think that the background activity is caused by adware. However, Gstatic is not a virus and is safe
Resolution If you are seeing intrusive pop-ups, experiencing redirects on all sites that you visit and your browser is slow, scan your computer with Reimage Reimage Cleaner Intego to check for adware

However, some users were concerned that some of its subdomains, such as csi.gstatic.com are not used for static content delivery but instead for internal logging of some sort, similarly to Google Analytics. In such cases, users might wait for up to 30 seconds to get to the content they intended to.

However, you should be aware that Google practices information gathering, and it is clearly stated in its Privacy Policy:

We collect information about the apps, browsers, and devices you use to access Google services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.

The tracked data includes:

  • Unique identifiers;
  • Browser type and settings;
  • Device type and settings;
  • Phone number;
  • IP, ISP;
  • Purchase activity;
  • Watched videos;

Information tracking has become an enormous issue in the past years which prompted of sanctions like GDPR[2] implementation – set of rules established by European Union giving consumers more control on who, how and when uses their information, which is a good thing.

Therefore, Gstatic might have something to do with information gathering, and it might be used for marketing purposes. Nevertheless, you agree to the Privacy Policy and Terms of Service when using Google's services, so nothing can be done about that.

Many sites might claim that Gstatic is a virus, which is not the case at all. The information is not based on proper research, and developers of such sites seek traffic based on the fact that users are concerned about suspicious activity on their browsers and looking for Gstatic removal options.

Technically, you can not remove Gstatic from your browser, as it is a domain that is used by Google and the site developer to make the browsing more efficient. Nevertheless, if, along with the occasional appearance of Gstatic domain, you are constantly being redirected to potentially dangerous sites (like phishing, porn, tech support scam), there is a chance your machine is infected with adware.

If you are concerned, we highly recommend you scan your computer for unwanted programs and malware using anti-virus software, such as Reimage Reimage Cleaner Intego.

Gstatic virusGstatic is a domain that belongs to Google and is safe - it is not a virus

Avoid unwanted programs by being careful online

As we previously stated multiple times, Gstatic is not a potentially unwanted program or malware – it is a domain operated by Google. If you see any pop-ups from your anti-virus program, it means that it is a false positive and you should make an exception for the entry.

However, you are dealing with adware if it redirects you to suspicious domains, spawns advertisements on all sites that you visit, slows down the browser, changes the settings Chrome, Safari, Firefox, or another browser, etc. To avoid such unwanted applications, you need to watch out for bundled software that is downloaded from third-party sites.

Software bundling is a lucrative method to earn money, and adware, browser hijacker,[3] scareware[4] and other dodgy-app developers use this technique often. It is a multi-million business worldwide. Unfortunately, those who are less computer savvy and do not know much about this business tend to skip essential steps and inject their machines with unwanted software.

Yes, users themselves agree to install potentially unwanted programs. To be exact, they are tricked into doing it; however, technically they conform to the installation. Damon McCoy, a professor of computer science and engineering at NYU Tandon School of Engineering noted[5] the following:

Buried in the text that nobody reads is information about the bundle of unwanted software programs in the package you're about to download.

Therefore, unwanted applications hide under terms and conditions, which, unfortunately, are rarely read. Thus, to avoid such trickery, you should be aware that Recommended or Default installation settings will rarely let you view the full list of programs about to be installed on the system.

Instead, you should opt for Advanced or Custom installation mode and remove all the pre-ticked tick marks next to add-ons, browser extensions, and other unwanted programs.

You cannot get rid of Gstatic, although you should terminate unwanted programs

Gstatic removal is something that is not possible – you will sometimes be redirected to one of its subdomains. However, if your device is infected with adware, you should get rid of the pest as soon as possible.

As we mentioned above, the adware can inject multiple components into the targeted machine, or hide under legitimate names that may be difficult to distinguish from legitimate ones. Thus, we highly advise users to scan their devices with anti-malware software.

If you indeed find that your device is infected with a PUP or malware, you should immediately delete all threats and also reset all the installed browsers, as we explain below. Remember, you can't remove Gstatic ads or redirects, but you should definitely take care of adware, as it can compromise online privacy and result in an unpleasant web browsing experience.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Gstatic, follow these steps:

Delete Gstatic from Windows systems

To delete potentially unwanted programs from Windows operating systems, follow these instructions:

To remove Gstatic from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Gstatic (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Gstatic from Mac OS X system

To uninstall the PUPs from Mac, follow this guide:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Gstatic or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Gstatic from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Gstatic and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Gstatic removal.Reset Internet Explorer

Remove Gstatic from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Gstatic-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Gstatic from Mozilla Firefox (FF)

You need to reset Mozilla Firefox manually in the following way:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Gstatic and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Gstatic did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Gstatic removal.Reset Firefox 2

Eliminate Gstatic from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Gstatic by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Gstatic-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Gstatic removal.Reset Chrome 2

Delete Gstatic from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Gstatic and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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References
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