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Remove Hbpix virus (Removal Instructions) - Nov 2020 update

removal by Lucia Danes - - | Type: Adware

Hbpix file virus – adware program used for displaying ads intrusive ads on the affected browsers

The screenshot of HBPix file and / website

HBpix virus is a potentially unwanted program (PUP) that can be automatically installed on Google Chrome or Mozilla Firefox while browsing on the insecure website. Once inside, adware starts displaying ads, redirecting to suspicious sites, and collecting information about user’s activities online.

The biggest issue related to Hbpix adware is that it spreads by automatically downloading itself to the system right after the user enters the corrupted website. In most of the cases, it comes from site[1]. However, there have been a couple of other sites that have been noticed spreading this file:


The HBpix file can be dropped in devices that run on Windows and Android operating system. Once inside, the adware hijacks web browsers and starts displaying pop-ups, banners, and other types of online ads that diminish browsing experience.

HBpix ads usually arrive in the form of discount coupons, shopping offers, and freebies. However, they might also give misleading offers to install updates or security software to clean supposedly infected computer. Security experts from Portugal[2] tell that clicking and downloading content from these advertisements may lead to infiltration of malware.

Apart from displaying ads, HBpix malware can also open new browser’s page or trigger redirects to a third-party website when a user clicks on a link or other content. The main problem with content delivered by adware is that it might lead to potentially dangerous, infected or phishing websites where user’s computer and privacy might be compromised.

Additionally, HBpix redirect virus can spy on user’s activities online. The adware installs tracking cookies to the affected web browsers and starts collecting information about users visited websites, search queries, clicked ads and similar browsing-related information.

However, adware is also suspected of tracking personal information too. Therefore, immediate HBpix removal is needed to avoid losing passwords, credit card details, and other sensitive information because all aggregated information is sent to the remote server.

Therefore, this malware might lead to privacy-related issues and even identity theft. For this reason, you should remove HBpix from the computer as soon as you notice an increased amount of ads and browsing-related problems. For quick adware elimination, we recommend using ReimageIntego.

Infiltration of HBpix malware might lead to further cyber attacks

According to the VirusTotal analysis[3], the very Hbpix file does not contain malware. However, its appearance on the computer might increase your chances to get infected with other cyber threats.

According to security experts, HBpix has been found having a direct relation to WCReg.mht file. The .mht extension is Microsoft proprietary format. However, it might contain HTML contents (pictures, audio files, and scripts). Considering the latter aspect, you should be careful with this component and get rid of it before it downloads other malware to your computer.

HBpix has also been found as Html.Trojan.Iframe-12, other relations suggest that it might be related to two exploit kits – identified as Exploit (04c55ad41), Backdoor.Win32.InCommander and Faceliker trojan.[4]

Considering these aspects and the fact that the file is downloaded without asking users’ direct permission, you should make a rush to remove HBpix file. It would be beneficial to scan your machine with multiple security tools, such as ReimageIntego or Malwarebytes, just to make sure that the system is clean. Keep in mind that you are dealing with a seriously suspicious program. 

The picture illustrating HBPix file informationHBPix file is mot malevolent itself, but it exhibits distant relation to destructive trojans and phishing sites.

Compromised websites help adware to spread

The main method that is used for spreading adware is drive-by downloads. It means that HBpix hijack occurs when a user visits compromised website. Then malicious script downloads PUP to the computer.

Therefore, users are reminded to avoid visiting questionable websites to avoid infiltration of ad-supported application. However, it’s not the only way how it can infiltrate the system. This PUP might enter the system bundled with freeware or shareware.

Many free programs are software bundles that include numerous PUPs. When you install freeware using Quick/Standard settings, all “additional components” can sneak into the system without asking user’s permission.

To avoid that you have to switch to Advanced/Custom settings and carefully follow the installation guide. Remove the ticks from all pre-selected entries no matter how useful these applications seems. Most of the time they cause problems.

Get rid of HBpix virus and reset affected web browsers

To remove HBpix adware from the computer, you have to carefully investigate the system and delete all adware-related entries. You should check Downloads folder, delete hbpix.exe and uninstall suspicious applications from the Control Panel. Android users should also consider resetting their devices to their primary state.

Additionally, you should reset each of the affected web browsers in order to delete tracking cookies and make sure that HBpix removal is successful. Finally, check if the file did not come in a bundle with a trojan horse or some backdoor virus, don't forget to take additional measures, meaning you should scan the system with anti-malware software.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Hbpix virus, follow these steps:

Delete Hbpix from Windows systems

Follow these steps to eliminate HBpix from Windows computer:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Hbpix and related programs
    Here, look for Hbpix or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Hbpix from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall Hbpix from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Hbpix virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Hbpix virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Hbpix virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Hbpix virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Hbpix virus-related entries.Uninstall from Mac 2

Eliminate Hbpix from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Hbpix virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Hbpix virus removal.Reset Internet Explorer

Get rid of Hbpix virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Hbpix virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Hbpix from Mozilla Firefox (FF)

These instructions will help you to terminate adware from Mozilla Firefox entirely:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Hbpix and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Hbpix removal. Click on 'Reset Firefox' button for a couple of times

Remove Hbpix from Google Chrome

To uninstall HBpix from Chrome, we highly recommend resetting this web browser. You can also check it for suspicious add-ons and delete them before the reset.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Hbpix and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Hbpix removal. Click on 'Reset' button to complete your removal

Delete Hbpix from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Hbpix or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Hbpix, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Hbpix removal process. Select all options and click on 'Reset' button

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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