Hbpix virus (Removal Instructions) - Feb 2018 update

Hbpix virus Removal Guide

What is Hbpix virus?

Hbpix file virus – adware program used for displaying ads intrusive ads on the affected browsers

The screenshot of HBPix file and /idpix.media6degrees.com website

HBpix virus is a potentially unwanted program (PUP) that can be automatically installed on Google Chrome or Mozilla Firefox while browsing on the insecure website. Once inside, adware starts displaying ads, redirecting to suspicious sites, and collecting information about user’s activities online.

The biggest issue related to Hbpix adware is that it spreads by automatically downloading itself to the system right after the user enters the corrupted website. In most of the cases, it comes from http://idpix.media6degrees.com site[1]. However, there have been a couple of other sites that have been noticed spreading this file:

  • boatos.org;
  • dstillery.com;
  • nerfnow.com.

The HBpix file can be dropped in devices that run on Windows and Android operating system. Once inside, the adware hijacks web browsers and starts displaying pop-ups, banners, and other types of online ads that diminish browsing experience.

HBpix ads usually arrive in the form of discount coupons, shopping offers, and freebies. However, they might also give misleading offers to install updates or security software to clean supposedly infected computer. Security experts from Portugal[2] tell that clicking and downloading content from these advertisements may lead to infiltration of malware.

Apart from displaying ads, HBpix malware can also open new browser’s page or trigger redirects to a third-party website when a user clicks on a link or other content. The main problem with content delivered by adware is that it might lead to potentially dangerous, infected or phishing websites where user’s computer and privacy might be compromised.

Additionally, HBpix redirect virus can spy on user’s activities online. The adware installs tracking cookies to the affected web browsers and starts collecting information about users visited websites, search queries, clicked ads and similar browsing-related information.

However, adware is also suspected of tracking personal information too. Therefore, immediate HBpix removal is needed to avoid losing passwords, credit card details, and other sensitive information because all aggregated information is sent to the remote server.

Therefore, this malware might lead to privacy-related issues and even identity theft. For this reason, you should remove HBpix from the computer as soon as you notice an increased amount of ads and browsing-related problems. For quick adware elimination, we recommend using ReimageIntego.

Infiltration of HBpix malware might lead to further cyber attacks

According to the VirusTotal analysis[3], the very Hbpix file does not contain malware. However, its appearance on the computer might increase your chances to get infected with other cyber threats.

According to security experts, HBpix has been found having a direct relation to WCReg.mht file. The .mht extension is Microsoft proprietary format. However, it might contain HTML contents (pictures, audio files, and scripts). Considering the latter aspect, you should be careful with this component and get rid of it before it downloads other malware to your computer.

HBpix has also been found as Html.Trojan.Iframe-12, other relations suggest that it might be related to two exploit kits – identified as Exploit (04c55ad41), Backdoor.Win32.InCommander and Faceliker trojan.[4]

Considering these aspects and the fact that the file is downloaded without asking users’ direct permission, you should make a rush to remove HBpix file. It would be beneficial to scan your machine with multiple security tools, such as ReimageIntego or Malwarebytes, just to make sure that the system is clean. Keep in mind that you are dealing with a seriously suspicious program.

The picture illustrating HBPix file informationHBPix file is mot malevolent itself, but it exhibits distant relation to destructive trojans and phishing sites.

Compromised websites help adware to spread

The main method that is used for spreading adware is drive-by downloads. It means that HBpix hijack occurs when a user visits compromised website. Then malicious script downloads PUP to the computer.

Therefore, users are reminded to avoid visiting questionable websites to avoid infiltration of ad-supported application. However, it’s not the only way how it can infiltrate the system. This PUP might enter the system bundled with freeware or shareware.

Many free programs are software bundles that include numerous PUPs. When you install freeware using Quick/Standard settings, all “additional components” can sneak into the system without asking user’s permission.

To avoid that you have to switch to Advanced/Custom settings and carefully follow the installation guide. Remove the ticks from all pre-selected entries no matter how useful these applications seems. Most of the time they cause problems.

Get rid of HBpix virus and reset affected web browsers

To remove HBpix adware from the computer, you have to carefully investigate the system and delete all adware-related entries. You should check Downloads folder, delete hbpix.exe and uninstall suspicious applications from the Control Panel. Android users should also consider resetting their devices to their primary state.

Additionally, you should reset each of the affected web browsers in order to delete tracking cookies and make sure that HBpix removal is successful. Finally, check if the file did not come in a bundle with a trojan horse or some backdoor virus, don't forget to take additional measures, meaning you should scan the system with anti-malware software.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Hbpix virus. Follow these steps

Uninstall from Windows

Follow these steps to eliminate HBpix from Windows computer:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

These instructions will help you to terminate adware from Mozilla Firefox entirely:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To uninstall HBpix from Chrome, we highly recommend resetting this web browser. You can also check it for suspicious add-ons and delete them before the reset.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Hbpix registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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References
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