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  • Active
  • Severity: Low
  • SPAM tools
  • Windows
  • Verified · Aug 2018

How to remove Here Is Your Fax Email virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Alice Woods · Likes to teach users about virus prevention

Here Is Your Fax Email virus is a malspam campaign which is used to distribute Hancitor Trojan horse

Here Is Your Fax Email virus image

Here Is Your Fax Email virus is a malicious spam email campaign which impersonates a legitimate HelloFax company to trick users into installing Hancitor Trojan horse on their systems. Users receive a deceptive electronic letter prompting to download the so-called fax. Keep in mind that the malware[1] comes as a Microsoft Office document which is designed to infiltrate the system with a dangerous cyber threat.

Name Here Is Your Fax Email virus 
Type Spam tools
Danger level High. Opens paths for malicious programs
Used to spread Hancitor Trojan
Impersonates HelloFax company
Symptoms Users receive an innocent-looking email which encourages to download a Microsoft Office document with malicious macros
Removal You can get rid of Here Is Your Fax Email virus with FortectIntego or another robust antivirus

Once users receive an email from Here Is Your Fax Email virus, it includes the following message:

Subject: HelloFax, Here is Your Fax

HELLOWFAX
The quickest way to sign and send faxes online
Dear Client,

You have received a Fax

Date/Time
Number of pages: 4
Reference ID: TSH657448K.

[Download Fax]

Thanks for going paper-less!
– HelloFax Community

Be aware that despite the claims that this email came from a legitimate company, HelloFax is not related to it in any way. Impersonating well-known brands or firms is a common social engineering[2] tactic which is widely employed by cybercriminals. This method helps the attackers to trick their victims into manually downloading a malicious attachment by Here Is Your Fax Email virus on their systems.

Here Is Your Fax Email virus illustration

Once the user clicks on the “Download Fax” button, the Microsoft Office document is downloaded on the computer. The person is encouraged to enable macros in order to see the content of the file. However, this is a scam, and you should never fall for the tricks of Here Is Your Fax Email virus. 

Keep in mind that if you enable malicious macros, Here Is Your Fax Email virus will infiltrate the system with Hancitor Trojan which can perform numerous potentially dangerous actions on your computer, including the following:

  • Recording keystrokes;
  • Taking desktop screenshots;
  • Providing remote access to the computer;
  • Installing more malicious programs.

Therefore, if you have received a deceptive message by Here Is Your Fax Email virus, you should take appropriate actions immediately. Experts note that trojan horses can remain undetectable for long periods of time. Likewise, you should get a professional antivirus to detect and remove Here Is Your Fax Email virus from your PC. 

Even if you haven't downloaded a malicious Microsoft document, you should be prepared for Here Is Your Fax Email virus removal. According to the researchers, not only clicking on the content of the spam email but also opening it might be potentially dangerous to your system. Thus, use FortectIntego for an extra layer of security. 

Ways to identify a malicious spam email

Deceptive electronic letters are designed to look exceptionally legitimate and convincing. For that, cybercriminals use many effective social engineering tactics. One of them is disguising an attempt to infiltrate malware as an impeccable service by a well-known company or even governmental institution. 

Users receive spam emails which supposedly deliver invoices, shopping receipts or urges to update account details. Additionally, the message includes a PDF or JPG document and users are prompted to open it for more information. This is the point where the computer is infected with a malicious program if the attachment is opened. 

Therefore, it is essential to ensure that the email is coming from a legitimate source. In case you have any doubts, you can always contact the company directly and ask to verify the message. Also, refrain from opening any electronic letters from people you do not know. 

Furthermore, the majority of the spam emails include spelling and grammar mistakes in the subject line or the content itself. This is one of the most significant indicators which shows that there is something shady about the message. If you want to make sure that the email or its attachment if malware-free, you can always upload the file to the reliable virus scanner and check for any cyber threats.

Get rid of Here Is Your Fax Email virus easily

If you keep receiving spam emails and want to remove Here Is Your Fax Email virus, you can complete this by downloading and installing a reputable antivirus. Make sure that you get security tools from authorized developers as there are numerous fake applications promoted by online scammers. 

Researchers[3] recommend using FortectIntego, SpyHunterCombo Cleaner, or MalwarebytesMalwarebytes for Here Is Your Fax Email virus removal. The same way applies if you have already accidentally installed Hancitor Trojan. Keep in mind that you might need to reboot your system into Safe Mode. For that, check the guidelines below. 

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