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Jack.pot ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

Jack.pot ransomware is yet another greedy virus

Jack.pot virus is a destructive Trojan horse that uses illegal techniques to blackmail the computer user. If a computer is not protected enough, Jack.pot ransomware infiltrates the system and encrypts all data with a undefeatable encryption algorithm. The virus is coded to detect and encrypt files that have a specific file extension, and once they get encrypted, no one can open them anymore. We must mention that the data encryption program appends .coin file extensions to every file it corrupts. This way, the victim can see which files have been affected and which ones were not. Then the virus replaces desktop wallpaper with a message that contains very little information. There is a jack.pot sign at the top of it, the traditional ransomware statement – “all your important files are encrypted,” and the requirement to pay a ransom in order to get the decryption tool. Apparently, the Jackpot ransomware asks for 3.0 BTC, which equals to 2064 USD. What is interesting is that the ransom note provides no more information. It does not command the victim to install Tor browser like other viruses do.

Questions about Jack.pot ransomware virus

Although we have stated that it is impossible to decrypt files without a special decryption program, we recommend you to look at data recovery options explained below this article. Remember that before you try to decrypt or recover your files, you must remove Jack.pot virus first. If you are planning to try and remove this ransomware manually, we strongly recommend you not to do so. You can eliminate the wrong files and damage the computer system, so it is better to rely on a proper malware removal tool, for instance, Reimage. The virus might attempt to block your antivirus software, so in such case, follow Jack.pot removal instructions provided below.

Jack.pot virus displays such message on victim's computer screen

How did this virus infiltrate your computer?

Computer users typically install ransomware by themselves without realizing it. It happens because ransomware spreads as a Trojan horse – it can arrive in the form of a safe-looking document. Typically, attackers obfuscate a malicious script in a Word document, save it under, for example, “Invoice-JS720” name and then send it to victims. When the victim opens such document, sees a scrambled text and a line asking whether content should be enabled or not. If you have received such email, do not choose the “Enable content” or “enable macros” option, because this will only activate a malicious code that downloads the destructive payload to the system. However, ransomware can proliferate via malware-laden ads, exploit kits or other viruses. To protect your PC from malware attacks, shield it with powerful anti-malware software.

How to remove Jack.pot ransomware?

Jack.pot virus, just like other malicious viruses (Locky, Odin, Hucky and others) should be uninstalled professionally. Viruses are well-coded programs that can bury malicious components all over the computer system, and only professional IT experts can recognize and delete them. However, not all computer users know such people, so we recommend you to employ a powerful anti-malware software to remove Jack.pot ransomware. Anti-malware programs are coded by malware experts who know how to identify and delete malicious programs from the system, so please do not waste your precious time trying to uninstall this malicious virus manually. For Jack.pot removal, reboot your PC into a Safe Mode with Networking first. Read instructions provided below to learn how to do that.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Jack.pot ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Jack.pot virus Removal Guide:

Remove Jack.pot using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Jack.pot

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Jack.pot removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Jack.pot using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Jack.pot. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Jack.pot removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Jack.pot from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Jack.pot, you can use several methods to restore them:

Install Data Recovery Pro

Recover at least some of your files with the help of Data Recovery Pro. This tool can restore deleted, encrypted, or corrupted files, so we believe that it can help you to fix the encrypted data. However, you should understand that it is not the original decryption tool and that it might fail to restore your files.

Restore files using Windows Previous Versions feature

If you need only particular encrypted files, you can try to restore them with a help of Windows Previous Versions feature. This method is effective only if you have enabled System Restore function heretofore. If you did that in the past, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Jack.pot and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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