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Remove KEYPASS ransomware (Removal Guide) - updated Jan 2021

removal by Gabriel E. Hall - - | Type: Ransomware

KEYPASS ransomware – a dangerous cryptovirus that infiltrates systems via fake software installers

Keypass ransomware virusKeypass ransomware - a sneaky cryptovirus which enters the system without any notice.

KEYPASS ransomware is a dangerous cryptovirus which belongs to the same family as STOP ransomware. Once installed, it makes changes to the Windows Registry to gain boot persistence. The malware then uses AES-256 cipher to encrypt files and adds a .keypass extension. Additionally, virus connects to its C&C servers to receive the encryption key and make user's files useless without it. Victims are informed about this attack via the !!!KEYPASS_DECRYPTION_INFO!!!.txt ransom note that requires a $300 ransom in Bitcoin in exchange for the decryptor for the locked data. The victim receives 72 hours to pay this fee. For that, users need to contact cybercriminals using email address. Note that KEYPASS ransomware has nothing to do with the well-known KeePass password management software.

TYPE Ransomware
DANGER LEVEL High. Modifies the system, affects data by encrypting it, demands ransom
APPENDIX .keypass file extension
Contact email
Ransom $300 in Bitcoin, has to be paid in 72 hours
other features Manual control. Used to customize the ransom note and change the ransom amount, email address, victim ID, etc.
DISTRIBUTION WAYS Thru spam emails, questionable sources
ELIMINATION Use ReimageIntego to get rid of ransomware

KeyPass ransomware was first discovered by Kaspersky Lab experts on the 8th of August,[1] and infection submissions came from over 20 countries across the globe, with Brazil and Vietnam being hit the most. As of now, security experts are not sure about how the virus spreads, but several users reported that it appeared after they installed the Windows hacking tool KMSpico, while others stated that no changes were made before the KeyPass infection occurred.

KeyPass ransomware comes with a hidden feature called “Manual control”. It can only be activated only by using a specific key combination that allows hackers to take manual control[2] of the virus, allowing them to modify victim's ID, file extension, encryption key, and several other preferences related to file encryption process, making the KeyPass virus much more dangerous.

Security experts also noticed that in the Command & Control server is not reachable or the infected device is not connected to the internet, the malware uses a hard-coded key, which makes KeyPass ransomware removal and file retrieval a much easier task.

However, if the computer is connected to the network, the KeyPass ransomware does not only encrypts your regular personal files like pictures, databases, documents and similar but instead only skips a few folders on the machine, allowing the system to boot properly. After the encryption process is complete, most of the files receive .keypass appendix, leaving the device in a complete mess.

Keypass ransomware Keypass virus - ransomware which reveals himself by adding the .keypass appendix to blocked files and displaying a ransom message.

The ransom note that is retrieved from C&C server after the file encryption states the following:

All your files, documents, photos, databases and other important files are encrypted and have the extension: .KEYPASS
The only method of recovering files is to purchase an decrypt software and unique private key.
After purchase you will start decrypt software, enter your unique private key and it will decrypt all your data.
Only we can give you this key and only we can recover your files.
You need to contact us by e-mail send us your personal ID and wait for further instructions.
For you to be sure, that we can decrypt your files – you can send us a 1-3 any not very big encrypted files and we will send you back it in a original form FREE.
Price for decryption $300. 
This price avaliable if you contact us first 72 hours.
E-mail address to contact us:
Reserve e-mail address to contact us:
Your personal id: –

While Keypass authors demand $300 ransom, the payment type is not mentioned. However, hackers usually rely on digital currency (Bitcoin, Monero, Litecoin, etc.) for all the transactions. This way, money transfers remain anonymous and prevent the law enforcement from tracking and punishing scammers. 

Nevertheless, we do not recommend contacting cybercriminals, as the chance of retrieving the key is quite low. Additionally, it might encourage bad actors to improve the malware code and increase the number of infections. Thus, better take care of KeyPass ransomware removal using anti-malware software, such as ReimageIntego or Malwarebytes, and then recover your files from a backup.

Keypass virus

Unfortunately, the Keypass ransomware can also be used as a backdoor for other infections, such as banking trojans, and other malware forms[3]. We recommend you not to wait and get rid of the virus as soon as possible, as the infection chance increases the longer you wait.

Remember, your computer and data safety is in your own hands. Better prepare for such attacks in advance – keep important files safe and on a USB stick or an external HDD. If you are already infected with Keypass ransomware and have no backups ready, you could try third-party software that could help you to recover your data. See instructions below.

Keep your PC safe from ransomware by following safety tips

According to specialists[4], ransomware usually has one main distribution source – spam emails. Cybercriminals take action and send numerous phishing messages to accidental users. Once received, such messages can be found in the Spam section (however, phishing emails might slip through the built-in scanners and get into your Inbox instead). If you encounter this type of content – better eliminate it permanently to avoid severe computer infections.

We advise increasing your PC safety by running an antivirus program[5] on your computer. If you do not already have one, you should consider downloading a trustworthy one. Such anti-malware software will keep your machine secured from various infections if kept up-to-date as required.

Keypass ransomware ransom noteThe ransom note details the situation, explaining that users have to contact cybercriminals in order to gain the access to their personal files.

Get rid of KEYPASS virus with the help of ransomware removal guide

To remove KEYPASS virus, you need to run a full system scan with the reliable an anti-malware program and get rid of every component of this ransomware. Experts recommend using ones such tools as ReimageIntego, SpyHunter 5Combo Cleaner, or Malwarebytes. Of course, you can pick another trustworthy anti-virus of your liking, just make sure it is up-to-date. The elimination might take a while but be sure to notice that it is critical to get rid of the cyber threat as fast as possible to avoid further damage.

After you carry out the KEYPASS ransomware removal, you will need to do one more step. Unfortunately, security software that we recommend does not recover encrypted data. For that, you should follow the tips given in the down below this article. Finally, to protect yourself from ransomware attack in the future, take care of extra copies of your most valuable files. For that, use cloud services or external drives.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove KEYPASS virus, follow these steps:

Remove KEYPASS using Safe Mode with Networking

Use Safe Mode with networking to deactivate the virus and run a full system scan. Repeat it when in normal mode:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove KEYPASS

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete KEYPASS removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove KEYPASS using System Restore

Stay safe from the cyber attack by turning on the System Restore feature:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of KEYPASS. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that KEYPASS removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove KEYPASS from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

You might recover your data if you carefully follow the given methods.

If your files are encrypted by KEYPASS, you can use several methods to restore them:

Data Recovery Pro might be helpful:

Such program might help you get important files, that were deleted or corrupted in other ways, back.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by KEYPASS ransomware;
  • Restore them.

Try using Windows Previous Versions feature:

However, if you did not turn on the System Restore function before the infection managed to spread, this method might not work.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use Shadow Explorer for data recovery:

This method might work if the virus did not touch Shadow Copies of corrupted documents.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

There is no official Keypass ransomware decryptor.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from KEYPASS and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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