LOTUS ransomware: what it is and how to remove it

LOTUS ransomware is a treacherous computer infection developed to encrypt data on a targeted Windows computer and demand a ransom for decryption tools. During file lockage, they are renamed by appending a triple appendix to their original filenames, consisting of a unique user ID, one of the criminal emails, and .LOTUS extension.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

Get a free scan and check if your PC is infected.

Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

A free scan checks for the encryptor still on the PC; it does not decrypt .lotus files.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove LOTUS ransomware yourself 6 steps, about 18 minutes, no software needed.

Start the steps
LOTUS ransomware: en ransom
LOTUS ransomware as our 2021 report showed it.

LOTUS ransomware: summary

DistributionMalspam, file-sharing platforms, deceptive ads
nameLOTUS ransomware
TypeCryptovirus, file-locker
FamilyDharma
Ransom noteMANUAL.txt and a pop-up window; the text is quoted in full below
Appended file extension.id-XXXXXXXX.[paymei@cock.li].LOTUS (Xs' cover appointed user ID)
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 14 more facts
Criminal contact detailspaymei@cock.li, paymei@tuta.io
Malware removalTrustworthy anti-malware software must be used to eliminate all malware and PUPs from your device completely
Detection namesNo Microsoft detection name is known
Encrypted file extension.lotus
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DamageNot recorded in the old report
NameLOTUS ransomware
SymptomsFiles renamed with a new extension, a Windows Security "Threats found" notification and a ransom note left in folders
Evidence4 write-ups by security sites; no sample analysed yet
Encrypted files.lotus
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen12 February 2021
Microsoft Defender nameRansom:Win32/Wadhrama!hoa
Facts checked7 October 2026

Which name will your scanner show?

Microsoft's name for LOTUS ransomware is Ransom:Win32/Wadhrama!hoa.

Defender sorts threats by category first, so the word before the colon tells you what kind of program was found, even if the family name means nothing to you.

Do not search for a removal tool by the detection name alone; fake "removal tools" use the same keywords. How the naming works is explained in our guide to antivirus detection names.

  • File extension: .lotus
  • Note file: the ransom note

From our report of Feb 2021 · not reviewed since

More from our earlier report on LOTUS ransomware

  • Cyber infections alter Windows Registry, host files, and other core settings.
  • all your data has been locked us You want to return?
  • write email paymei@cock.li or paymei@tuta.io

How LOTUS ransomware behaves

From our report of Feb 2021 · not reviewed since

LOTUS ransomware – a cryptovirus that locks victims' files and leaves MANUAL.txt ransom note

LOTUS ransomware is a treacherous computer infection developed to encrypt data on a targeted Windows computer and demand a ransom for decryption tools.

During file lockage, they are renamed by appending a triple appendix to their original filenames, consisting of a unique user ID, one of the criminal emails, and .LOTUS extension. If your device is infected, a file that previously was 1.pdf would now appear as 1.pdf.id-XXXXXXXX.[paymei@cock.li].LOTUS.

Threats and demands of the criminals are displayed in two ransom notes. One appears as a pop-up window, the other one as a text file, names MANUAL.txt. With them, LOTUS file virus developers try to scare victims into reaching out to them by two provided emails (paymei@cock.li, paymei@tuta.io) and to pay an unspecified amount of money with cryptocurrency Bitcoins.

This article's culprit derives from the Dharma ransomware family, which is producing new virus variations each week. If your device is infected with this file-locker, the main thing is to stay calm and don't make any rash decisions. We'll explain how to safely eliminate it, prevent such perils in the future, and provide you with alternative data recovery options.

Mostly, all Dharma family ransomware, like Ovo virus, 22btc virus, 14x virus, and hundreds of others, have many similarities. For one, ransom note appearances are very alike. One big difference that stands out with .LOTUS file virus is that its pop-up ransom window looks different, and the name of the text file note isn't FILES ENCRYPTED.txt anymore. It's changed to MANUAL.txt.

Although appearances have changed, the contents stayed the same. The text file still contains too email addresses to reach out to the criminals:

While the pop-up ransom window adds some threats not to modify the encrypted files in any way:

As usual, there are no details about the ransom amount, or the preferred payment method, although our research suggests that the threat actors behind LOTUS ransomware virus will ask for Bitcoins. No matter how important your files are to you, we highly advise against succumbing to the assailants' demands.

People who succumb to criminal threats and forward them money are helping them to:

The only way to prevent cybercriminals from spreading their creations is by stopping the cash flow. Best results are achieved when doing that with professional anti-malware tools, such as or that would guarantee complete elimination.

To ensure that infection renewal won't happen and to restore system values back to normal, you should perform system diagnostics to finish LOTUS ransomware removal. IT experts from DieViren.de highly recommend entrusting this process to the powerful tune-up tool to automatically take care of system-related issues.

  • invest in the development of more elaborate malware,
  • research more effective payload file delivery methods,
  • attack more innocent people.
LOTUS ransomware: en ransom
LOTUS ransomware in our 2021 report.
LOTUS ransomware: file extension
LOTUS ransomware in our 2021 report.

From our report of Feb 2021 · not reviewed since

Take precautionary measures to avoid various malware

There are different kinds of malware with distinct purposes.

For example, ransomware encrypts files and demands ransoms, while keyloggers try to steal your private information, such as passwords, credit card details, etc.

Although leading tech companies try to make the internet a safer place, it's very tough to keep up with cybercriminals. That's why you should take matters into your own hands and increase your cybersecurity level. Do that by sticking to our cybersecurity team suggestions:

  • Always have your operating system and other software up-to-date.
  • Acquire a professional security tool.
  • Store backups of crucial data. Preferably on two different devices, one of which should be offline storage.
  • Stay away from shady websites, such as gambling, porn, online gaming, etc.
  • Read our articles or google how to identify spam emails and other popular techniques used by hackers to spread their creations.
Screenshot of LOTUS ransomware: virustotal
LOTUS ransomware in our 2021 report.

The LOTUS ransomware note

Text of the ransom note

YOUR FILES ARE ENCRYPTED

Don't worry,you can return all your files!

If you want to restore them, write to the mail: paymei@cock.li YOUR ID -

If you have not answered by mail within 12 hours, write to us by another mail:paymei@tuta.io

!ATTENTION!

Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

How to remove LOTUS ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove LOTUS ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    LOTUS ransomware encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Copy the ransom note and one or two files ending in .lotus to a USB stick, and leave the originals where they are.

    From another device, upload the note and a sample file to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note, the extension and the file structure.

    Write down the contact address and your personal ID from the note, because a decryptor or the police may ask for them.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For LOTUS ransomware, no free decryptor is known (checked 7 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while LOTUS ransomware still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Repair damaged system components

Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstall is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediatelyReimage scan
  • Once complete, check the results - they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

By employing , you would not have to worry about future computer issues, as most of them could be fixed quickly by performing a full system scan at any time. Most importantly, you could avoid the tedious process of Windows reinstallation in case things go very wrong due to one reason or another.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Important steps to take before you begin malware removal

File encryption is one component of a ransomware infection, which may also include credential theft, persistence mechanisms, and lateral movement. However, it is important to understand that malware may perform various changes within a Windows operating system, including persistence, scheduled tasks, registry modifications, and security feature tampering.

IMPORTANT for those without backups! →
If you attempt to use security or recovery software immediately, you might permanently damage your files, and even a working decryptor then would not be able to save them.

Before you proceed with the removal instructions below, you should copy the encrypted files onto a separate medium, such as USB flash drive or SSD, and then disconnect them from your computer. The storage device should remain disconnected after copying to prevent accidental modification or deletion. Encrypted data itself does not contain active malicious code, but only the encrypted files—not executables or scripts—should be transferred.

The instructions below might initially seem overwhelming and complicated, but they are not difficult to understand as long as you follow each step in the appropriate order. This comprehensive free guide will help you to handle the malware removal and data recovery process correctly.

If you have any questions, comments, or are having troubles with following the instructions, please do not hesitate to contact us via the Ask Us section.

IMPORTANT! →
It is vital to eliminate malware infection from the computer fully before starting the data recovery process, otherwise ransomware might re-encrypt retrieved files from backups repeatedly.

Restore files using data recovery software

Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.

While this might sound terrible, not all is lost - data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.

Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:

  • Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it - use a USB flash drive or another storage.
  • Only attempt to recover your files using this method after you perform a scan with anti-malware software.

Install data recovery software

  1. Download .
  2. Double-click the installer to launch it.
  3. Follow on-screen instructions to install the software.Install program
  4. As soon as you press Finish, you can use the app.
  5. Select Everything or pick individual folders where you want the files to be recovered from.Select what to recover
  6. Press Next.
  7. At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  8. Press Scan and wait till it is complete.Scan
  9. You can now pick which folders/files to recover - don't forget you also have the option to search by the file name!
  10. Press Recover to retrieve your files.Recover files
Find a working decryptor for your files

File encryption is a process that is similar to applying a password to a particular file or folder. However, from a technical point of view, encryption is fundamentally different due to its complexity. By using encryption, threat actors use a unique set of alphanumeric characters as a password that can not easily be deciphered if the process is performed correctly.

There are several algorithms that can be used to lock data (whether for good or bad reasons); for example, AES uses the symmetric method of encryption, meaning that the key used to lock and unlock files is the same. Unfortunately, it is only accessible to the attackers who hold it on a remote server - they ask for a payment in exchange for it. This simple principle is what allows ransomware authors to prosper in this illegal business.

While many high-profile ransomware strains such as Djvu or Dharma use immaculate encryption methods, there are plenty of failures that can be observed within the code of some novice malware developers. For example, the keys could be stored locally, which would allow users to regain access to their files without paying. In some cases, ransomware does not even encrypt files due to bugs, although victims might believe the opposite due to the ransom note that shows up right after the infection and data encryption is completed.

Therefore, regardless of which crypto-malware affects your files, you should try to find the relevant decryptor if such exists. Security researchers are in a constant battle against cybercriminals. In some cases, they manage to create a working decryption tool that would allow victims to recover files for free.

Once you have identified which ransomware you are affected by, you should check the following links for a decryptor:

  • No More Ransom Project
  • Free Ransomware Decryptors by Kaspersky
  • Free Ransomware Decryption Tools from Emsisoft
  • Avast decryptors

No More Ransom Project

If you can't find a decryptor that works for you, you should try the alternative methods we list below. Additionally, it is worth mentioning that it sometimes takes years for a working decryption tool to be developed, so there are always hopes for the future.

Scan your system with anti-malware

If you are a victim of ransomware, you should employ anti-malware software for its removal. Some ransomware can self-destruct after the file encryption process is finished. Even in such cases, malware might leave various data-stealing modules or could operate in conjunction with other malicious programs on your device.

or can detect and eliminate all ransomware-related files, additional modules, along with other viruses that could be hiding on your system. The security software is really easy to use and does not require any prior IT knowledge to succeed in the malware removal process.

From our report of Feb 2021 · not reviewed since

Quick tutorial for LOTUS ransomware removal and system repair

Unfortunately, there's no dedicated decryption tool for .LOTUS file virus.

You can try our suggested data recovery options below. If none of them work, export all encrypted files to an external storage device, like a USB drive, HDD/SSD storage, etc., and get back to us as we inform our readers with the latest updates.

According to suspicious file analysis platform VirusTotal, 59 of 71 anti-malware tools have identified, isolated, and safely eliminated this file-locker. These are examples of its detection names:

As you can see, professional anti-malware software is a must these days. We suggest downloading trusty apps such as or . Either of them will automatically remove LOTUS ransomware from your device and protect it from cyberattacks in the future.

Security tools are great for catching malware, but they can't fix virus damage. Corrupted system files, altered host files, and other damage that the system sustains during the infection can be reverted using proficient system diagnostics tools. Therefore, after LOTUS ransomware removal, we advise using the tool.

  • Ransom:Win32/Wadhrama!hoa
  • Ransom.Crysis
  • Win32:RansomX-gen
  • Trojan.GenAsa!PU4zXkABPRE
  • Trojan-Ransom.Win32.Crusis.to
  • etc.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Make the next attack harmless

LOTUS ransomware could only hurt the files that had no second copy, and the signs (files that end in .lotus and no longer open) showed exactly which ones those were.

The 3-2-1 rule fixes that:

  • three copies
  • two media
  • one disconnected

A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.

Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.

Avoid any unwanted government tracking or spying by going totally anonymous on the internet.

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings.

Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.

Questions about LOTUS ransomware

How do I open .lotus files?

You cannot open them by renaming or with another program, because the content of files ending in .lotus has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:

  • OneDrive versions
  • File History
  • an offline backup drive
  • Previous Versions if the ransomware did not delete them

Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.

Is there a free LOTUS ransomware decryptor?

We last checked on 7 October 2026, and for LOTUS ransomware no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "LOTUS ransomware decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did LOTUS ransomware get on my computer?

The way LOTUS ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .lotus and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did LOTUS ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by LOTUS ransomware, but the only confirmed sign is files that end in .lotus and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is LOTUS ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Is Ransom:Win32/Wadhrama!hoa a false positive?

Sometimes. Names ending in !ml or describing behaviour are generated by machine learning and occasionally flag cracked tools, game mods or small unsigned utilities. A false positive is likely only when the file is a program you installed from its official developer, it is signed by that developer and other scanners do not flag it.

Files from cracks, cheats, fake updates or unknown downloads are rarely false positives, whatever the detection name. If you are sure the file is genuine, you can report it to Microsoft as a false positive; never add an exclusion for Ransom:Win32/Wadhrama!hoa just to make the alert stop.

Should I open the ransom note?

Reading it is fine if you open it in Notepad. A plain text the ransom note cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Will Fortect remove LOTUS ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For LOTUS ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. Dieviren: DieViren (read October 7, 2026)
  2. Virustotal: VirusTotal (read October 7, 2026)
  3. CISA: StopRansomware (read October 7, 2026)
  4. No More Ransom (read October 7, 2026)
  5. FTC: How to recognize, remove and avoid malware (read October 7, 2026)

More removal guides

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