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Remove virus (Removal Guide) - Apr 2017 update

removal by Linas Kiguolis - -   Also known as LuckySearch123 | Type: Browser hijacker – redirect virus which collects information about your browsing virus is a browser hijacker which presents itself as a global leader in search engine marketing. However, because of its desire to increase advertising revenue, its users can suffer from unwanted redirects to malicious websites, annoying pop-up ads and tracking. Developed by Asia-based company, this program has been spread using software bundles, so can get infected with LuckySearch123 without their awareness. When it manages to get inside the PC, virus hijacks all web browsers, including Chrome, Firefox, IE, Safari and others. It can install browser helper objects and similar components that can cause changes in your start page, the default search engine, the new tab URL, etc. As a result, victim starts seeing this bogus website every time he or she launches the browser or opens a new tab. The first instinct always suggests going to browser’s settings and resetting them. However, you cannot run away from the browser hijacker so quickly. In order to get rid of this computer infection, you have to go hard and remove LuckySearch123 with the help of Reimage or other reputable malware removal utility.

The picture of virus

Questions about virus

The Privacy Policy of this hijacker claims that its developers do not collect personal information about users; however, they may gather some of non-personally identifiable information in order to improve their services. Probably, they monitor browsing-related information to deliver more accurate search results or ads. By including sponsored links into search results, LuckySearch123 virus tricks users to click them. In this way, hijacker generates traffic to various websites that, for example, needs better ranking in Google. This activity is profitable for the developers; however, users are left disappointed and in potential danger. Some of the sponsored links can redirect to the dangerous websites what is a huge issue when trying to find needed information. Browser hijacker not only modifies search results, but also provides various ads, pop-ups and banners, or may initiate unexpected redirects. When you click on misleading content or accidentally end up on strange third-party site, you may encounter ransomware or other hazardous computer infections. Therefore, you should not delay removal.

Distribution methods used by this browser hijacker?

Just like any other browser hijacker, this one has been actively spread in a bundle with free software. Indeed, this virus cannot infiltrate the system itself; it needs permission from the owner of the computer. You gave this permission when you installed one of the recent programs. Browser hijackers spread bundled with freeware or shareware and are hidden as additional programs under “Standard” or “Recommended” installation setup. Generally, if you want to avoid hijack, you should not install applications using this setup. Instead of recommended settings, choose “Advanced” or “Custom” mode. During the installation, carefully follow each step and read all provided information. You have to be aware with what you agree. For example, you may encounter a list with pre-selected applications or statement saying that you agree to make LuckySearch123 your homepage. You have to deselect all these items. If installation wizard does not let install program without its additional components, you should quit the installation because your chosen software is not reliable.

LuckySearch123 removal options

To remove from the system, you can use manual or automatic removal options. We recommend the latter method because anti-malware programs can quickly wipe out the virus from the computer along with all its components and helper objects. Keep in mind that for those, who don’t have required knowledge, it may be hard to perform removal steps manually. However, if you feel capable of fighting the virus bare hands, follow our manual removal instructions at the end of the article. Once the virus is gone, don’t forget to check your web browsers, remove all suspicious extensions and reset their settings. Keep in mind that using this bogus search engine is not recommended. 

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

To remove LuckySearch123 from Windows, you have to find the program which has brought browser hijacker in computer and eliminate both of them. Make sure that hijacker hasn’t installed any suspicious applications and don’t forget to reset all your web browsers.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

To get rid of this virus from IE, make sure you find additional extensions that were installed by this virus without your knowledge. Follow the instructions and check the list of add-ons. Do you find something suspicious? If yes, remove those entries as shown below.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase virus from Microsoft Edge

To fix Microsoft Edge, you need to remove suspicious extensions that could be related to LuckySearch123. Browser hijacker is capable of installing various plugins that may cause problems or initiate another hijack, so make sure you eliminate them as well.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

To remove this browser hijacker from Mozilla Firefox, make sure you find every questionable entry that delivers ads, spies on your browsing activity or initiates other problems. You should remove all these suspicious entries.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

To remove from Google Chrome, you need to remove related extensions, plugins or toolbars. Make sure you check the list of recently installed extensions and uninstall questionable and unwanted apps.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

Follow the instructions to remove this virus from Safari web browser. Look for extensions that may be related to this annoying browser hijacker and uninstall them without hesitation.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. not so lucky says:
    November 28th, 2016 at 6:13 am

    I have no idea how they can call this ridiculous search engine “lucky”

  2. Lilly says:
    November 28th, 2016 at 6:15 am

    Its really annoying and hard to remove!

  3. Jeffrey says:
    November 28th, 2016 at 6:15 am

    Your instructions are great. Thanks!

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