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Remove virus (Chrome, Firefox, IE, Edge) - Apr 2017 update

removal by Jake Doevan - - | Type: Browser hijacker

Can you benefit from

Questions about virus virus operates not as a standard search engine. Due to its behavior, IT researchers have labeled it as a browser hijacker[1]. This browsing tool is accused of profiting from pay-per-click monetization technique. You will spot it in your browser right after installing this browser hijacker. Eventually, you will also get annoyed by the troublesome effects of redirect phenomenon. Advertisements will direct you to diverse sponsored domains monitored by third-party companies. This PUP mostly plagues Google Chrome and Mozilla Firefox browsers at the moment. Nonetheless, it is compatible with other browser as well. Furthermore, the privacy policy is filled with provisions disclosing its shady behavior and the initial mission of this browsing tool. Take a look at this extract from the document:

Luckysite123 may request or collect personal information from online users in a variety of ways, including through online forms […]; uses log files. This information can include Internet protocol (IP) addresses, type of browser, Internet service provider (ISP), referring/exit pages, platform type, date/time mark, and number of clicks;
Our customers and users will occasionally receive newsletters or emails with information on products, services, or special offers; virus hijacked Chrome

As you can see, you might be asked to enter your personal information[2] via online forms, and also be monitored by Lucky Site123’s tracking cookies, which will collect non-identifiable information as well. The latter data may be used for marketing purposes. They mention that personal details may serve for research purposes. The owners disclaim of trading these details with third parties. Nonetheless, in case of a merger, this information will be transmitted to the new owners. If you are cautious about your online privacy, such provisions may become a real concern. If getting spammed with personalized offers does not seem like an attractive option[3], we suggest you do not provide any personal information or your e-mail via any forms that this shady website presents to you.

This is one of the key reasons why you should perform LuckySite123 removal. Now, the most important thing that you should pay close attention to is search results that this tool serves, and also ads that it delivers. We suggest you do not click on them, no matter how interesting, useful, or alluring they look. You can be taken to hazardous sites filled with deceptive information or another type of material that you should stay clear of. You might be asked to register on shady websites, receive suggestions to install bogus Java or Flash updates[4] or add other types of programs to your computer system. Do not accept such offers! Such downloads can bring you shocking surprises, for example, spyware or malware. Considering that this search tool is likely to provide links to shady websites, you should remove from the system using an anti-malware or anti-spyware program. You can use ReimageIntego, Malwarebytes, or just follow manual elimination tutorial that is given down below.

Advice for evading PUPs

Potentially unwanted programs typically spread alongside other software, so in order to avoid installing them, you need to know how to install any program correctly. The key is to choose proper installation settings. If you choose “Default” or “Standard” settings all the time, there is no wonder why you end up installing spyware. You should constantly pick “Custom” or “Advanced” settings and look through a list of suggested third-party programs, and then refuse to install them. To reject these additions, deselect the marks of these add-ons. Remember this tip the next time you install new programs on your computer – software installers often conceal information about additional third-party software, so it is vital to read all information written in fine print[5]. Likewise, you will be able not only evade LuckySite123 hijack but more severe threats as well.

Remove quickly and effectively

If you happen to be an experienced computer user, you should remove virus easily. However, less experienced users might find it hard to uninstall it, and it is entirely normal. In fact, this browser hijacker is stubborn, and it takes a lot of patience to uninstall it, so please study these removal instructions attentively before you start deleting it from your system. The safest option is to run an automatic spyware removal tool to let it clean your system for you.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

Follow these instructions and do not forget to delete all suspicious programs that you cannot remember installing.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the virus-related entries.Uninstall from Mac 2

Get rid of virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

In Firefox, restore homepage and remove Luckysite123 search engine via “Manage Search Engines” section. Use instructions provided below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

In Chrome, delete homepage link as explained below and also in Appearance section delete link as well.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Omni says:
    December 23rd, 2016 at 5:08 am

    this search engine has corrupted my browser, I couldnt even use it at all!

  2. Mirabella says:
    December 23rd, 2016 at 5:09 am

    I totally agree. I couldnt even understand what happened to my browser! My son came and fixed it for me, but I am so confused! Hopefully I will never get infected again…

  3. kawaaii says:
    December 23rd, 2016 at 5:10 am

    I have uninstalled this abonimable virus with anti-spyware program… no time to waste on viruses! especially such hideous ones

  4. Frankie says:
    December 23rd, 2016 at 5:11 am

    It doesnt get off my browser… I cant find it on my computer 🙁 can somebody help me out?

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