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MegaBackup virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: System tools

MegaBackup is a suspicious application that creates problems to computer users

MegaBackup virus
MegaBackup is backup software that is difficult to eliminate

Questions about MegaBackup virus

MegaBackup is backup software that is used for cloud services. The app is available for both, Mac and Windows users; however, it is mostly advertised as a Mac product. While the paid version of the program lives up to the expectations, the free option stresses users out due to the continual advertisement on Google Chrome, Mozilla Firefox or Safari browsers. Because of that, the app is considered to be adware[1] rather than using virtual storage platform. Additionally, users complained about MegaBackup removal problems, as the app it troublesome to get rid of.

Summary  
Name MegaBackup
Type Potentially unwanted program
Compatible OS Windows and Mac, although mostly Mac users are targeted
Distribution Software bundling, official website
Main dangers Personal data leek, malware infections through suspicious pop-ups
Elimination Use Reimage for a quick removal, or check our manual instructions below

The dubious application usually enters computers via software bundling. Therefore, users do not notice the process and wonder where the program came from. Combine the rapid appearance, intrusive ads, and elimination difficulties, and you will get people calling it MegaBackup virus.

Similarly to scareware[2] programs that detect various issues on the computer that are false, this dubious app flashes several warnings about the “dangerously” unprotected files. However, users are prompted to subscribe for $4.99 a month for a full MegaBackup version, which would allow the automated backups.

Those who do not agree to upgrade will be spammed with pop-ups, banners, hyperlinks, coupons, video, audio and other annoying ads until MegaBackup removal is performed. The procedure might be complicated at times, and users need to kill running process before they can get rid of it. If you do not want to waste time, we suggest you use Reimage – software that can turn your computer back to normal.

There is a wide variety of PC optimization applications which supposedly boost up the device capabilities twofold. However, users should be alerted not to install corrupted an anti-spyware application. Similar tools, which castaway many promises of superb computer processing speed and additional extra gigabytes of free space, might have significant flaws outweighing the promoted benefits. In fact, there might not be any advantages at all.

It seems that Mega Backup is not an exception as well. Backups are essential if you want to protect your files against the damage incurred by accidental system crash or against file-encrypting malware. In reality, in order to perform a backup, you do not need any additional applications. For example, iCloud service is free, and all users have to do is register by creating an account. Alternatively, backups can be kept on storage devices, such as USB sticks or external HDDs.

While you can be spammed with irritating ads, it is by far least dangerous feature of MegaBackup virus. The collection of user information raises concerns. Non-personally identifieble information is collected, such as:

  • Hardware information;
  • Type of the OS;
  • IP address;
  • Cookies;
  • Browser configuration, etc.

Unfortunately, by using MegaBackup, users also agree to share personal data, like email, name, address and payment information. This data is also collected by a third-party company Avangate, so users are highly advised to read their Privacy Policy. Additionally, personal information might be transferred to third-parties due to these conditions:

<…>Therefore, when the company becomes owned by a third party as a result of a merger, acquisition, reorganization, or bankruptcy, customer information may be passed to this third party as well.

While MegaBackup is not malicious, it uses quite much CPU speed which affects the overall PC performance. What is more, the software is suspected of creating more system vulnerabilities. The more the device has them, the higher is the probability that your system might be occupied by a trojan or backdoor. Lastly, you should not expect much from the tool which offers a significant number of various features. Such universal applications might fail to perform one task properly. Thus, if it appeared on your computer suddenly, security experts[3] advise you remove MegaBackup virus ASAP.

Ways potentially unwanted programs are distributed

The majority of these type of applications have their own websites. Most likely, you might have run into MegaBackup while surfing the Internet. Additionally, this software is promoted by using “bundling” technique. It attaches itself to free applications as optional add-ons.

Unfortunately, users’ inattentiveness facilitates the distribution of suspicious tools. They just skip the installation steps and hit the “Install” button without realizing that unwanted applications sneaked into the system. In order to prevent such infiltration, opt for “Custom” settings after initializing the installation process. Later on, you will be able to spot unwanted optional tools and unmark them.

MegaBackup removal instructions

While you can remove MegaBackup virus manually, some users reported problems doing that. After attempting to transfer the application to the Trash folder, you might see the message that the action could not be completed because the program is running. If you want to stop it manually follow these steps:

  • Open Acticity Monitor in System Prerefences
  • Find MegaBackup running
  • Select it and choose the option to stop activity

Additionally installed adware elements might prevent you from quick elimination. In that case, install a security application which helps you finish MegaBackup removal. The software comes in handy as it can ward off serious cyber threats. Lastly, we attach the standard manual guidelines for eliminating the app below.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
Press mentions on Reimage
Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove MegaBackup virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall MegaBackup from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MegaBackup and related programs
    Here, look for MegaBackup or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of MegaBackup from Mac OS X system

To remove MegaBackup from Mac, follow these instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MegaBackup or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MegaBackup from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MegaBackup and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MegaBackup removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate MegaBackup virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MegaBackup should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase MegaBackup from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MegaBackup and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MegaBackup removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MegaBackup from Google Chrome

To clean your Google Chrome browser, reset its settings to default:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MegaBackup and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete MegaBackup removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall MegaBackup from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MegaBackup or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MegaBackup removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References

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