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Remove Mhptask (Removal Instructions) - Free Guide

removal by Gabriel E. Hall - - | Type: Mac viruses

Mhptask is malicious task that is run by a scareware program Mac Heal Pro

Mhptask - Mac Heal Pro

Mhptask is a parent process of the potentially unwanted program Mac Heal Pro, which claims that it can perform software and hardware analysis, clean useless files and free up space, as well as enhance users' privacy and security. After seeing such marketing slogans, many users may be tempted to download and install the application in the hopes of improving the speed of macOS. However, Mhptask is nothing but a scam – it aims to make users pay for the full version of the app by showing fake and exaggerated scan results. Such software is often referred to as scareware or scamware[1] by security experts.

“Mhptask will damage your computer. You should move it to the Bin.” – users may encounter this legitimate pop-up message on their Macs. As evident, this app should not be trusted, as it is set to perform potentially malicious tasks on the system. Similarly to dubious processes related to potentially unwanted programs (for example, HelpermcpMaftask), Mhptask removal should be performed immediately in order to protect computer safety.

Name Mhptask
Type Mac virus, scareware
Related software Mac Heal Pro
Main functionality The aim of the dubious application is to convince users that their systems are in deep trouble and it provides the fake solution for $14,95
Installation  In most of the cases, users install Mhptask unintentionally while implementing apps from third-party sites, as the PUP is hidden within software bundles. Also, they might get tricked by fake Flash updates – a common scareware distribution tactic. However, others may get convinced that the app does wonders and download it deliberately from the official website
Associated risks  Installation of other PUPs through promotional offers, monetary loss due to purchasing a license for useless software, personal details disclosure to unknown parties
  • MacOS:AMC-AZ [PUP]
  • Not-a-virus:HEUR:AdWare.OSX.Mhp.a
  • A Variant Of OSX/GT32SupportGeeks.G Potenti
  • Misleading:Win32/Lodi
  • Adware.MAC.Generic.12841 (B)
  • Not-a-virus:HEUR:AdWare.OSX.Mhp.a

A full list of detections can be found on Virus Total

Termination To delete potentially unwanted programs, check our instructions in the removal section below. Additionally, we also highly recommend using anti-malware software like Reimage Reimage Cleaner Intego as an aid for the process

The  Mhptask virus usually gets installed along with other applications downloaded from third-party sources, despite the infosec community discouraging users from doing so and relying on official sources like App Store. Nevertheless, some might be looking for solutions to their slow Mac issues, and stumble upon the following marketing phrase:

Clean, Repair & Speed Up Your Mac with All-in-One Mac Utility 

Who wouldn't want that? It seems like a great deal. However, Mhptask brings more harm than benefits, and many AV engines are already marking the application as potentially unwanted/malicious.

Once installed, the Mhptask app performs a full system scan, which indicates several macOS areas being of a “poor” status, misrepresenting the actual situation and deliberately misleading users into believing that their Macs are in serious trouble. Exaggerating scan results and marking them in red color (psychologically, red is associated with danger – this is another social engineering[2] trick) is more likely to subdue victims and look for solutions immediately.

Mhptask virusMhptask is a malicious task that can be found running in the background in Activity Monitor - it boots every time Mac is started

Of course, the alleged solution would be to purchase the full version of Mhptask/Mac Heal Pro, which costs $14,95 per month. However, even after victims realize that they got scammed, the subscription will not stop until they cancel it. Besides, as long as Mac Heal Pro remains on the system, it will continually spam users with pop-ups that ask to purchase the licensed version of the application.

However, once users try to remove Mhptask from their machines, they might not be able to, as the PUP may insert various persistence techniques in order to remain on the system as long as possible. Therefore, users should follow our guide below to make sure that all components of Mhptask and Mac Heal Pro are eliminated. Additionally, we encourage users to scan Macs with Reimage Reimage Cleaner Intego after termination, as some changes done by the unwanted app may be damaging to Mac.

Avoid installing software for Mac from unofficial sources and watch out for fake updates

One of the biggest mistakes that Mac users make is when they resort to external sources for new applications – these are usually not verified by Apple and may cause harm to the computer. This is especially true when downloading cracked software[3] from torrent, and similar sites. However, even torrents are not necessary to infect your machine with such pests like fake system optimizer, which tries to trick you on every step. Besides, its termination might be just as difficult as that of malware – legitimate apps only need to be moved to trash.

Security experts[4] advise users to be vigilant: adware and PUP distribution for Macs is on the rise, which explains the increase of such apps like Mac Auto Fixer, Mac Tonic, Advanced Mac Cleaner, and many other useless tools that might be even harmful. Even if you resort for third-parties for new apps, please make sure you read the installation instructions carefully, opt for Advanced/Custom settings, and decline all the offers on the way.

Additionally, be aware that many scareware apps are distributed with the help of fake Flash updates. Never trust prompts that come from your browser – either set the software to update automatically or go to the official site and download the update yourself. Best would be to uninstall Flash altogether, as most modern browsers already have the feature implemented.

Mhptask fake promisesMac Heal Pro developers promise much but give very little - do not trust this scam product

Ways to get rid of Mhptask virus

To remove Mhptask from your device, you will also have to terminate the application associated with it – Mac Heal Pro. First, we suggest you try moving the app to Trash, just as you would do with any other applications. However, it is a well-known fact that deceptive PUPs often implement tasks that run the background or install components all over the system. In such a case, you should follow these steps:

  • Click on Finder and select Applications
  • Double-click on Utilities and then Activity Monitor
  • Locate Mhptask and press X at the top-left of the window

Once the task is shut down, delete the following components to complete Mhptask removal:

~/Library/Application Support/mhp/mhptask
~/Library/Application Support/mhp/com.techyutils.mhptask.plist

After you are done, scan your machine with a reliable anti-malware software, it will most likely detect all the remaining components (if any are left) and check for other potentially unwanted software/malware.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Mhptask, follow these steps:

Remove Mhptask from Mac OS X system

To get rid of the Mhptask on Mac, please follow these steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Mhptask or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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