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Remove Helpermcp virus (Free Instructions) - Removal Guide

removal by Olivia Morelli - - | Type: Mac viruses

Helpermcp virus is the application that delivers pop-up messages and promotes rogue tools like Mac Cleanup Pro

Helpermcp virusHelpermcp virus is an unwanted program that shows various error messages immediately after starting the system. Helpermcp virus is the Mac malware that appears after an insecure installation process on the machine and displays errors causing users' frustration. This unwanted application mainly appears on the newer versions of MacOS running devices and is recommended to eliminate as soon as possible because files associated with this intruder can cause the infection repetition or lead to other installations. Users complain about this pop-up and other issues regarding the suspicious alert.[1]

However, there are not many details about possible reasons or ways to solve the problem besides the close relation to Mac Cleanup Pro and updates to Catalina from Mojave. Some of the sources list more problems regarding the macOS Catalina update and possible reasons to avoid the upgrade entirely.[2] Since there are many files added on the system and processes that run in the background, we recommend terminating the tasks manually and running a thorough anti-malware scan that can clean all the traces left behind automatically, including rogue system tools installed without your permissions.

Name Helpermcp virus
Type Mac malware/ unwanted program
Symptoms It causes the slowness of the device and unwanted pop-ups, advertising material that redirects to other sites. Various error messages and alerts falsely claim about damage or malware infections
Associated Mac Cleanup Pro is the tool that gets promoted on those pop-up ads and even loads other unwanted programs like the Helpermcp 
Possible damage These background processes interfere with the speed and performance of the device that further affects the time on the computer. Unwanted content can also lead to installations of tools, applications, and even malware which leads to data loss and privacy issues
Distribution This application/file comes on the machine as a part of the installer setup or with freeware that you install from an unreliable source. Also, other deceptive third-party sites, unwanted programs can deliver this application as in-browser content
Elimination You should scan the machine using ReimageIntego. The program should eliminate damaged files that were affected by the PUP. To get rid of the virus, follow the guide at the end of this post

Helpermcp virus is quite similar/ almost identical to Helperamc program. This is the type of MacOS affecting threat, that shows up out of nowhere and keeps users puzzled since it is extremely difficult to eliminate from the machine. All the similar shady programs come via deceptive techniques and include adware features that involve data tracking and processes affecting the computer without users' knowledge.

The release of the questionable Helpermcp virus originates through the installation of macOS cleanup tools. In most cases, those programs are not downloaded willingly because this is the issue of potentially unwanted applications that infiltrate the computer to affect the system in various ways.

Helpermcp pop-up virus shows the following and many other similar messages as errors or alerts from the system:

“mcpuninstall” will damage your computer.

You should move it to the Bin.

This file was downloaded on an unknown date.

Report malware to apple to protect other users

Since Helpermcp unwanted application can be set to perform as an adware-type intruder, it is more likely going to deliver redirects to shady services, commercial pages and even cause installations of other programs. There are a lot more issues regarding this program that it seems.

You need to remove Helpermcp virus from the system as soon as you notice those pop-ups, other unwanted files, applications, and especially when shady processes run in the background affecting the general performance. Also, you can disable all virus components via Activity Monitor. Once done with the removal, fix the system thoroughly by fixing damaged files. For that, use ReimageIntego or a similar tool. 

Helpermcp Helpermcp is the virus that causes pop-ups reporting about possible damage or issues with your device. Many deceptive pages that adware and other potentially unwanted programs deliver can lead to installations of in-browser content or system tools. If this happens, you may need to perform more cleaning processes than Helpermcp virus removal. In some cases, shady extensions, questionable tools, and applications can hide, and from anti-malware tools, so manual help is needed.

Helpermcp virus loads various files on the system and plants them all over the system folders. Once you remove all core files and programs associated with the intruder, you can be sure that PUP is terminated. You can find some files in these folders:

  • /Library/Application Support/mcp/helpermcp
  • /Library/Application Support/mcp/mcpuninstall
  • /Library/Application Support/mcp/com.pcv.mcpuninstall.plist
  • /Library/Application Support/mcp/com.pcv.hlprmcp.plist
  • /Library/LaunchAgents/com.pcv.hlprmcp.plist

If you try to remove Helpermcp virus without eliminating those processes and the application itself, some of the tasks can be started again and further damage the machine. You must run a proper system scan to make sure that all those files and tasks get terminated alongside the program and other tools. For your advantage, we have a few tips below helpful for browser resetting.

If you leave the Helpermcp virus up and running, you may end up tricked into purchasing or installing something directly.  Such tools or applications get to be promoted and advertised online as useful additions even though they cause problems. Experts[3] also note that such commercial material collects information and uses various ad-tracking techniques to obtain details about users for the later advertising campaigns.

Helpermcp mac malwareHelpermcp virus is the program that causes slowness of the device with suspicious processes and files scattered around the system.

Low-reputation websites promote and push rogue tools or unwanted applications

Sometimes operating system updates cause some issues with applications and files on the machine, even third-party applications can interfere with applications that run on the machine. To fight that, you can stay away from the first updates and wait for the more recent version once all possible bugs get patched and fixed. 

However, this issue is not that common as problems with freeware installations and potentially unwanted programs. When you download and install programs, tools, in-browser applications from unreliable online sources, you risk getting such apps that cause problems with the processes and speed.

You should avoid getting programs from the internet when the source is not an official developer or provider. Pop-ups, promotional pages, and pop-ups are not the best sources for such things. Another tip is to choose Advanced or Custom installation options every time you get anything installed. This way, you control all those extra offers and can uncheck them from the list. 

Eliminate Helpermcp virus from the machine to avoid further scamming 

You may need to remove Helpermcp virus because it causes issues with the performance or speed of the machine with intrusive adware-type threat symptoms, but the main issue with this application is all the files and processes loaded on the device and running in the background.

The best tip for this Helpermcp virus removal is to rely on automatic tools that can eliminate threats of this type. Professional anti-malware programs can run a full system check and find intruders in various forms like infected files, malicious scripts and direct software that is dangerous or damaging. Then the only thing you as a user need is to double-check before coming back to using the computer as normal.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Helpermcp virus, follow these steps:

Remove Helpermcp from Mac OS X system

Get rid of Helpermcp virus from your mac device as soon as you can, so serious system damage can be at least avoided

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Helpermcp from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Helpermcp-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Helpermcp, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Helpermcp and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Helpermcp-related entries.Uninstall from Mac 2

Get rid of Helpermcp from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Helpermcp and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Helpermcp did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Helpermcp removal.Reset Firefox 2

Eliminate Helpermcp from Google Chrome

You may need to check the browser for additional content related to Helpermcp virus

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Helpermcp by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Helpermcp-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Helpermcp removal.Reset Chrome 2

Erase Helpermcp from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Helpermcp and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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