Severity scale:  
  (20/100)

Microsoft Virus Scam - a new Scareware tactic from cybercriminals

removal by Linas Kiguolis - -   Also known as Microsoft Virus Scam | Type: Malware

Microsoft Warning Alert – the fake pop-up that threatens users to disable their computers because of the porno virus

Microsoft security warning popup
microsoft warning alert scam

Microsoft Warning Alert is a bogus message that falls into tech support scam category. These fake warning messages are typically displayed to users who get redirected from other malicious sites or those whose computers are infected with adware. The false alert urges victims to contact “Microsoft Tech Support” via the provided number[1] to get rid of the “spyware and riskware.” Unfortunately, users typically end up paying money to cybercriminals without realizing that they just have been scammed. 

Name Microsoft Warning Alert, Microsoft Virus Scam
Type Adware
Sub-type Tech support scam
Danger level Medium. Might lead to malware infection, sensitive detail disclosure and lost/stolen money
Exposure Users ca be redirected from a malicious site or an adware installed on their machines
Distribution Software bundling, suspicious ads
Symptoms  Alerts, Intrusive pop-ups and other ads, urging users to contact cybercriminals
Elimination Automatic – using Reimage or manual – instructions below

An ordinary Microsoft virus Scam alert reports about an Error # 0x80072ee7″ which can be fixed only by “certified Microsoft technicians,” which are actually dishonest felons trying to earn money in illegal ways. The fake alert displays the following or similar text: 

** Microsoft Warning Alert **
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80072ee7
Please call us immediately at 0-800-046-5729
Do not ignore this critical alert.

There are several variations of the text displayed, but one thing is always the same –  crooks are fast to use the name of Microsoft company in order to make their messages more trustworthy. However, we can assure you that this is a scam and the bogus message has nothing to do with it. Real technicians would never ask you to contact them via the telephone – the company also explains that in their scam warning article.[2] 

After clicking on Microsoft spyware alert scam or page sections, you can notice that they are pointing to nowhere. Besides, you should always check the URL of the website sending you such ads – remember that the original company's site is Microsoft.com, not some suspicious microsoft.com-input11.info, critical-microsoft-alert.info, or support.googleapis.com page. These sites are seeking to look like official ones to gain victims' trust. However, please pay attention to small details such as site’s URL or grammar mistakes[3] left in the text – they reveal that the website has no relations with this tech giant.

Usually, users get redirected to such phishing websites supporting these scams when they are browsing through shady Internet websites. However, they can also get redirected to them after installing a malicious program on their computers. The malicious program starts redirecting the user to these phishing sites without stopping because its main task is to convince him/her to call the fake tech support.

microsoft virus warning pop up
fake microsoft virus warning

Typical tech support scam, including Microsoft Warning Alert scam, is seeking to encourage the victim to provide personal details or even credit card details or convince one to purchase a pack of free and useless software. It is not a secret that cybercrooks often sure social engineering expertise to convince users that their personal information and computer safety is at risk.

Additionally, fake technicians threaten users that their machine will be locked to “prevent further damage.” Once the call is made by the victim, fraudsters can try to resell a legitimate anti-spyware program for a much higher price and add Adblocker as a “bonus,” however you need to know that Adblocker is a free program.

If Microsoft scam alert is showing fake warnings, perform a thorough system scan with anti-spyware software to find all malicious components that are responsible for redirects to phishing Microsoft websites. If your machine is clear of PUPs and malware, make sure you close down your Google Chrome, Internet Explorer, Safari, Mozilla Firefox or another browser immediately after redirection to a suspicious site. Before reopening your browser, verify that the previously opened tabs are not opening again.

To remove Microsoft Warning Alert, use Reimage to do it quickly and without wasting your time. Note that this is the easiest way to get rid of adware program from your system which only takes several minutes. Additionally, automatic elimination uninstalls all components which might be supporting the potentially unwanted program.

However, if you decide to challenge yourself and complete Microsoft Warning Alert removal by yourself, make sure that you have the necessary skills and knowledge. Our manual termination guidelines can help you complete the elimination procedure successfully. For that, you are advised to follow the instructions carefully.

The most popular Microsoft Virus Scams 2018

In 2017, there were dozens of scams using Microsoft name and relying on the same well-known technology as the inspiration. Below, we will explain the most popular types of this scam.

Windows Warning alert

This is one of the most similar alerts used to trick users into thinking that their computer is not in a proper state. Windows Warning alert has mostly been hiding in gaming, torrent sharing or related fishy domains. You can easily distinguish it from the indicated 1-877-804-5390 number, though it may vary each time. In some cases, crooks might show you relatively short messages, such as:

Warning!

You have excessive popups. Windows may have been infected. Please call 1-(877) 987 2250 for immediate support!

Pornographic spyware alert

Also known as “Malicious Pornographic Spyware/Riskware Detected” scam, Pornographic spyware alert is seeking to deceive its victims that visiting adult websites has somehow damaged their computers. It is not surprising, as porn sites are typically more dangerous[4] than average domains. Therefore, it is another trick used by crooks to associate the message with its seriousness and make the user panic more.

Microsoft Security Essentials Alert

This fake alert is also known as “Hicurdismos” and another version of Windows scam. Microsoft Security Essentials Alert is often triggered by a malicious executable which can also disable Task Manager, hide the mouse cursor and make the bogus message appear on the full-screen (pretending to be a legitimate Windows BSoD). The malware generally pretends to be an old version of Windows Defender (which replaced Microsoft Security Essentials in Windows 8) and creates an urgency that the security software needs to be installed in order to protect the machine from bogus malware.

Call Microsoft Support

Just as with other versions, users encounter Call Microsoft Support scam when they visit a malicious website or if they have adware injected inside their computer. Cybercrooks try to convince victims that their PCs are infected with the infamous Zeus virus that was first detected by security experts back in 2007. Just as with any other tech support scam, fraudsters are using scare tactics to intimidate victims. However, it is a scam and users will only lose their money or infect their machines with malware if they decide to contact these bad actors. 

Microsoft System Security Alert

Microsoft System Security Alert is a bogus message that appears in a pop-up message, together with another red warning in the background of the opened browser tab. The crooks try to pretend that they are technicians from Microsoft and urge victims to contact them via +1-866-217-8835 phone number, in order to unlock the allegedly blocked computer. According to cybercriminals, the IP address of the user was used without his or her consent to visit websites that contain identity theft information. Generally, it does sound quite ridiculous; however, red warnings and multiple pop-ups might prevent less computer-savvy individuals to realize that it is just a scam.

Ways to recognize the fake Microsoft Virus Warning

Let us explain how you can distinguish a genuine notification from Microsoft virus scam. First of all, it doesn’t matter if your computer automatically opens or redirects you to such website that is full of official logos. The message is a scam if:

  • You get redirected to a shady site which activates pop-up messages;
  • The website urges you to call Microsoft technician within 5 minutes;
  • You cannot easily exit the page unless you click on “Prevent this page from creating additional dialogs;”
  • Fake alerts often frighten users with Zeus virus or threaten that your Facebook account or credit card credentials might be stolen as well as displays pornographic spyware alert.

The cause of this Microsoft Security Warning PopUp scam – freeware

The main distribution technique employed by the developers of PUPs is bundling their products with free applications and setting Quick/Recommended parameters of the installer as default. 

Note that these settings are configured to install all “recommended” pieces of software from third-party partners, and these programs tend to be entirely useless. If you want to avoid installing unwanted programs, better switch pre-selected installation mode to Custom or Advanced one.

Then you will get permission to drop off additional applications bundled with your download, so take this opportunity without any hesitation. Decompose the software pack by deselecting extra programs and then proceed to the next step of software setup.

Also, experts from Bedynet.ru[5] recommend you to avoid opening suspicious email attachments especially if you received them from unknown individuals – these attachments can rapidly compromise the computer without giving you a chance to stop the attack before the damage is done.

Microsoft Virus Scam
Microsoft Virus Scam shows Microsoft Warning Alert

Ways to get rid of “Microsoft Warning Alert” virus from your computer

Fake warnings are very common these days, and it is vital to understand how to get rid of them successfully. To remove Microsoft Warning Alert, you have two options — either eliminate it manually from your web browsers to stop it from appearing or get rid of this thing automatically.

It is clear that the automatic virus termination method is not only faster but also safer. Security software can complete Microsoft Warning Alert removal within several minutes, including the elimination of its additional elements which might continue disrupting you if left on the system. Therefore, we strongly suggest relying on the antivirus tool if you are not an experienced computer user.

However, people who opt to uninstall Microsoft Warning Alert Microsoft Security Warning PopUp manually should be aware of the potential dangers which might permanently damage their systems. Note that not only the adware-related components might keep displaying fake warnings, but also you might accidentally delete files which are necessary for your OS.

Likewise, we suggest you use the instructions given below. They are prepared by our IT experts to help you uninstall Microsoft virus and reset your browser to the primary state.  

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Microsoft Warning Alert” Tech support scam virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Microsoft Warning Alert” Tech support scam from Windows systems

The instructions given below will show how to get rid of Microsoft Tech Support scam messages from Windows.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Microsoft Warning Alert” Tech support scam and related programs
    Here, look for “Microsoft Warning Alert” Tech support scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Microsoft Warning Alert” Tech support scam from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Microsoft Warning Alert” Tech support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Microsoft Warning Alert” Tech support scam from Internet Explorer (IE)

If Internet Explorer keeps showing fake pop-up alerts, you should uninstall the adware and its components.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Microsoft Warning Alert” Tech support scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Microsoft Warning Alert” Tech support scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Microsoft Warning Alert” Tech support scam virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Microsoft Warning Alert” Tech support scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Microsoft Warning Alert” Tech support scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Microsoft Warning Alert” Tech support scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Microsoft Warning Alert” Tech support scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Microsoft Warning Alert” Tech support scam from Google Chrome

To disable malicious Microsoft warning alerts, you should delete the adware and reset your browser.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Microsoft Warning Alert” Tech support scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Microsoft Warning Alert” Tech support scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Microsoft Warning Alert” Tech support scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Microsoft Warning Alert” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Microsoft Warning Alert” Tech support scam removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Linas Kiguolis
About the company Esolutions

References

Removal guides in other languages