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Remove ads (Removal Guide)

removal by Olivia Morelli - - | Type: Malware

How should you react to ads? virus is a typical malicious program that falls into tech support scam malware family. Just like the rest of these phony programs, malware attacks user’s web browsers and employs them for placement of bogus alerts. These alerts are designed to scare the computer user and make him believe that the system is heavily contaminated with viruses of unknown origin. This particular virus commands to contact Microsoft technicians at one of the following numbers: +1-844-313-5529, +1-800-610-8993, +1-866-507-946, or +1-855-336-5598. You should NOT call any of these numbers because they will connect you with a tech support scammer, who will try to dupe you into believing that the system is actually infected. These scammers have no shame, and they don’t care about your financial situation. They just want to extort money, sensitive data or anything that they can use for profit. Do not let these scammers deceive you and better do not try to taunt them – just don’t call them, and in case they call you, just hang up.

Questions about ads

The aim of technical support scammers is usually the same – make money by making the victim purchase some useless programs or services that allegedly can fix a compromised computer. Examples of viruses that advertise tech support malware include “Your Microsoft Computer has been blocked” virus, Adobe Flash Tech Support Scam virus and more. In reality, there are usually no threats that need to be fixed, except the tech support malware itself. For removal, use a good and reliable anti-malware tool like ReimageIntego. You do not want to use some amateur tool that is likely to mess up your system instead of repairing it. To remove virus with the antimalware program, just start a full system scan and sit back. Wait until it finishes scanning the system and then command it to clean detected threats.

Image showing misleading alerts

How tech support scam pop-up viruses are distributed?

Your computer can get affected by this or similar malware if you tend to ignore safe browsing rules. Please remember that the Internet is full of interesting content, but it is also full of content uploaded by cyber criminals. So if someone has sent you a message saying, “omg is that you in this video” or if you have received an email stating that someone has sent you $1000 via PayPal, that is likely a scam and you shouldn’t blindly click on links or email attachments that accompany such messages. What is more, you should rethink the software installation routine that you practise. Do you check what’s behind Custom or Advanced settings when installing new software on the system? If not, you risk installing bundled downloads, which are typically presented as “recommended third-party software.” To reject unneeded programs, deselect the ticks proving your acceptance.

Learn how to uninstall malware

If your browser has been affected by this filthy malware, you should not think that the system is contaminated with unknown and very dangerous viruses. Typically, it is enough to remove virus itself to solve the problem. However, scanning the system with a proper anti-malware tool will reveal and remove all spyware or malware related files, which is obviously a good thing. Please take into account that removal might be stopped by virus’ attempts to block your security software. In such case, follow these instructions and reboot your PC as explained below.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ads, follow these steps:

Remove using Safe Mode with Networking

Please read these explanations attentively. You will need to start your personal or work computer in a particular mode that deactivates almost all startup items and starts a minimal set of device drivers. When you do this, you can download or start a chosen antimalware software to clean the computer from virus.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. alejandro says:
    November 25th, 2016 at 11:00 am

    I received a couple of these scammy pop-ups from but my anti-malware removed this scareware quickly.

  2. katelyn says:
    November 25th, 2016 at 11:00 am

    Dont even bother trying to remove this virus manually… iTs just too hard! I wasted 4 hours on that. Ended up installing anti-malware and I dont regret doing so!

  3. Josh says:
    November 25th, 2016 at 11:02 am

    Filthy scammers… all they want is money! Why no one can catch them scammers and put them behind bars? I bet these scammers have goddamn offices to work from. Ridiculous!

  4. Lora says:
    November 25th, 2016 at 11:02 am

    Thanks for helping me remove virus. Plumbytes works perfectly!

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