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Mobef-Salam ransomware. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

New Mobef-Salam ransomware targets people located particularly in Italy

The image of Mobef-Salam ransomware

Mobef-Salam virus is a dangerous ransomware-type infection which is designed to encode valuable information on the computer with the help of sophisticated algorithms. After data encryption, victims are unable to access their files and provided with the ransom-demanding message named as READ.4YOU. It indicates email address and says that the ransom should be paid in Bitcoins[1].

After Mobef-Salam analysis, experts warn that it mainly targets people from Italy. However, others must also be cautious since this is a new version of Mobef ransomware. It is evident that criminals are upgrading their malicious programs to blackmail more people and increase their illegal profits. 

The main difference between Mobef Salam virus and its precursor is the ransom note. Here is the fraction of it:

salam. haha sorry i kript ur filez. they are safe, so no needs w0rring. but u cant break my l33t cipher, if u wanna back filez email me quick 0k? you pay me bitcoins … 
c: \ windows \ 2xxxxx.log 

It is evident that the criminals behind the ransomware are not reliable — the ransom note contains grammar mistakes, and there are no guarantees that you will receive Mobef-Salam decryptor after making the payment[2]. Also, hackers do not indicate a particular amount of the ransom. Likewise, it might change as time passes or even increase without reasonable explanation. 

For this reason, we strongly encourage you to never rely on the crooks and remove Mobef-Salam as soon as you notice its presence. Note that regular computer users are not advised to perform the elimination on their own since ransomware-type infections are highly dangerous and might damage the computer permanently.

You can get a professional antivirus like Reimage to perform Mobef-Salam removal for you. Additionally, check the instructions at the end of this article which will help you to get rid of this cyber threat safely. 

Ransomware infiltration techniques

The most important thing to remember if you want to protect your computer from ransomware is to monitor your online activity with extreme care. Criminals take advantage of reckless people who click on and download content without introspection at first. Likewise, ransomware is most commonly distributed via spam emails. 

Hackers design letters which look innocent and legitimate. Note that they might even impersonate well-known companies like Microsoft or Apple and trick you into clicking on the malicious attachment. Unfortunately, as soon as you open the file or click on the infected link, the bogus script starts infiltrating ransomware on your computer. 

Thus,[3] team advises regular PC users to be attentive during their browsing sessions or managing their email boxes. If you receive a letter from an unknown person, or company you have do not remember dealing with, do NOT open it. Simply delete the email and install a robust antivirus to scan your computer.

The safest method to uninstall Mobef-Salam virus

As we have already mentioned, manual Mobef-Salam removal is not an option. Be aware that developers of ransomware-type cyber threats try to protect their malicious programs from easy elimination. For this reason, they might design them to impersonate legitimate computer processes and lure you into terminating them. As a result, there is a high risk that you may damage your system irreversibly. 

Although, you can safely remove Mobef-Salam with the help of a professional anti-malware software. Even though there are many choices which might be suitable for ransomware elimination, we strongly suggest using Reimage. It is not only easy to use but also robust enough to protect your computer from such cyber threats in the future. Additionally, Malwarebytes and Plumbytes Anti-MalwareNorton Internet Security are also great choices.

You can find a guide showing how to get rid of Mobef-Salam ransomware at the end of this article. The only thing to remember is to follow it strictly in order to avoid any further damage or unsuccessful virus elimination. You will find decryption steps there as well.

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To remove Mobef-Salam virus, follow these steps:

Remove Mobef-Salam using Safe Mode with Networking

Follow the instructions below to reboot your computer to Safe Mode and start ransomware elimination:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Mobef-Salam

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Mobef-Salam removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Mobef-Salam using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Mobef-Salam. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Mobef-Salam removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Mobef-Salam from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by Mobef-Salam, you can use several methods to restore them:

Experts recommend using Data Recovery Pro tool

This is a professional software which was initially designed to help people recover wrecked or damaged files after system crash. Although, IT specialists suggest ransomware victims to try it as well.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Mobef-Salam ransomware;
  • Restore them.

You should take advantage of Windows Previous Versions Feature

This in-built recovery option requires merely System Restore function to be enabled before ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might be the solution

If Shadow Volume Copies are still present on your computer, follow instructions below to retrieve encrypted files.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Unfortunately, experts haven't generated Mobef-Salam decryption key just yet.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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