Severity scale:  
  (10/100)

National Consumer Center scam removal guide

removal by Jake Doevan - - | Type: Adware

National Consumer Center – a scam that misleads people into thinking that they can get a prize by submitting their answers to a fake survey

National Consumer Center

Questions about National Consumer Center ads

National Consumer Center scam is a misleading pop-up window trying to trick users into believing that a non-existent organization is willing to give them a free iPhone or a similar prize. This scam is closely related to Amazon Gift Card scam, Wallmart scam and similar ads that are fake. Typically, they interrupt people while they are browsing on the web and ask them to fill surveys to win expensive prizes. However, in exchange for an iPhone or Samsung Galaxy smartphone, participants are usually asked to provide their personal information, such as an email address, phone number or even credit card information. Unfortunately, National Consumer Center is NOT real. Please, do NOT provide these details as their loss might lead you to identity theft, money loss or other cyber attacks.

Summary
Name National Consumer Center
Type Scam
Distribution Displayed on infected websites or legitimate sites of the related adware program is hiding on the target PC system
Danger level Medium. Diminishes browsing experience and might trick into revealing personal information
Symptoms Redirects to survey websites, the appearance of suspicious ads and pop-ups, freezing the web browser
Affected OS Android, Windows, Mac OS X
To get rid of National Consumer Center ads, remove adware from the system. Install Reimage Reimage Cleaner Intego if you are having system issues after virus removal to eliminate virus damage

The main reason why the user is interrupted by National Consumer Center scam is the adware-type virus hiding inside the system. Typically, such viruses infiltrate the system, diminish the web browser's activity and start interrupting their victims with different online scams.[1]. You can also suffer from redirects to malicious websites, annoying ads that show up in a new tab and similar content. However, this scam can also be noticed on malicious domains that have always been used for spreading such content. 

At the moment, National Consumer Center malware is actively targeting Android users who are actively looking for ways that could help them fix their devices. In this case, the factory reset is probably the easiest way to fix the system. Also, you can run into the scam while using the Mac operating system. In this case, run a full system scan with anti-virus software and rest your web browsers, such as Google Chrome, Mozilla Firefox, Safari, and others. 

National Consumer Center scamNational Consumer Center scam is typically promoting fake iPhones, PlayStations and similar prizes.

REdirects are hiding behind this scam

According to victims’ reports, ads related to this scam are typically redirecting them to hxxp://electronicpromotionscenter.com/ or similar pages. The scam is suggesting to participate in online surveys to win Apple iPhone or another smartphone[2]. The described “deals” can appear in the form of a pop-up, pop-under or new tab ads.

National Consumer Center virusNational Consumer Center virus can lead users to identity theft and the loss of personal information. Keep in mind that this is an invented organization that promotes only deceptive offers.

There are many negative comments about these ads[3], and users typically say that National Consumer Center is simply a scam. Some users revealed that the ads promised free iPhones and other great prizes and then changed the award type, offering to win $100 Visa Gift Card in case the user spends at least $50 on some useless items such as diet pills or books.

According to victims, the National Consumer Center scam is seeking to swindle money, full names, and email addresses from unsuspecting victims. Therefore, we recommend staying away from fake ads and keeping your personal information to yourself because scammers can easily sell data such as your name or email address to third-parties.

National Consumer Center surveyBy providing your personal information to the National Consumer Center survey, you can put yourself at the risk of identity theft and similar dangers.

Remember that your email address can end up in target lists used by spammers and sooner or later you might start receiving junk emails or even receive a malware-laden message. There is no doubt that the only way to avoid cyber threats is to stay away from described ads, and to block them, you must implement National Consumer Center removal using powerful anti-malware[4] software.

To remove National Consumer Center manually, you need to find all ad-supported items hiding on the system. You may be struggling with this procedure as PUPs tend to hide their entries to prevent their full removal. In this case, we recommend scanning the system with decent anti-malware software. To identify corrupted system files and restore the system to its primary state, use Reimage Reimage Cleaner Intego.

National Consumer Center malwareNational Consumer Center scam is closely related to PUPs and adware-type programs that can infiltrate systems via bundling.

National Consumer Center scam is actively targeting iPhone users

National Consumer Center scam was noticed actively attacking iPhone users at the beginning of the year. However, the attack scheme remains the same. Victims are asked to fill out a questionnaire to obtain an expensive prize.

However, instead of getting information on how to accept it, people are asked to reveal their personal information, including full name, contact details or similar data. Thus, it's highly recommended to take immediate action and remove National Consumer Center from iPad, iPhone, and similar devices. You can try these methods:

  • clearing the browser data and history;
  • blocking ads by installing the adblocker;
  • resetting the device to its Factory settings.

National Consumer Center PUPTo eliminate National Consumer Center ads you need to find related PUPs on your system. In addition, stop visiting suspicious websites as they always are in the eye of hackers.

To prevent the scam, install freeware very attentively

The adware which is responsible for interrupting you with scams is typically spread via deceptive software marketing method called bundling. This method allows grouping a couple of programs together and introducing part of them during the main program’s setup. Unfortunately, the majority of users overlook these statements because they rush to install programs.

We recommend choosing Custom or Advanced installation settings because these options give you the freedom to choose which additional programs to install and which ones to drop off. Standard and Default settings look trustworthy, unfortunately, only at first sight. They tend to conceal information about bundled programs.

National Consumer Center hoaxNational Consumer Center scam is typically promoting fake iPhones, PlayStations and similar prizes.

Get rid of National Consumer Center surveys by using simple steps

To remove National Consumer Center virus right now, run a full system scan using a professional malware removal program. The automatic removal option guarantees the easiest and least time-consuming removal of the bogus adware program.

However, if you think that you have time and patience to carry our National Consumer Center removal manually, you might want to read the tutorial we provided below. Please be careful and not rush when trying to uninstall the dangerous adware from your computer.

Security specialists from the lesvirus.fr[5] note that adware can be hard to detect and eliminate without professional software. Thus, if you left some of the PUP-related entries, you might have to deal with redirects and ads further. Therefore, after completing the removal, check your system with anti-spyware or anti-malware just to be sure that you did not leave any of its components on the system.

If the scam is appearing on Android OS, try checking it for malicious apps:

  1. Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
  2. Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.*
  3. Reboot your device into Safe Mode with the help of steps that are given above.
  4. When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
  5. Here, look malicious app(s) and uninstall all of them.

* If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode. If that doesn't work, then search the phrase “How to put into Safe mode” and add your phone's model. Then, follow the instructions.

If the scam is still interrupting you, perform the Factory reset:

  1. Click the Settings icon on your device. You can find it among other apps.
  2. Select Privacy (or Personal) and Factory reset (you can also find it as Factory data reset, Backup & reset, etc.). We recommend selecting Back up my data to protect it from the loss.
  3. Click Reset device to remove Android virus and other storage from your device.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove National Consumer Center ads, follow these steps:

Get rid of National Consumer Center from Windows systems

Open Control Panel and then access the list of currently installed software using instructions provided below. Uninstall unknown and suspicious programs that might be related to National Consumer Center malware without any hesitations. Then clean browser shortcuts according to the guidelines.

To remove National Consumer Center from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to National Consumer Center (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete National Consumer Center from Mac OS X system

Move suspicious Mac apps to Trash. Use this guide if you have never tried uninstalling Mac Apps before.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove National Consumer Center from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for National Consumer Center-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove National Consumer Center, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to National Consumer Center and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the National Consumer Center-related entries.Uninstall from Mac 2

Eliminate National Consumer Center from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for National Consumer Center and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete National Consumer Center removal.Reset Internet Explorer

Erase National Consumer Center ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the National Consumer Center-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall National Consumer Center from Mozilla Firefox (FF)

If Firefox started to display false advertising described in the article, carry out these instructions.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to National Consumer Center and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case National Consumer Center did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete National Consumer Center removal.Reset Firefox 2

Remove National Consumer Center from Google Chrome

To fix Chrome after the National Consumer Center hijack, complete instructions provided below. You need to eliminate all Chrome extensions that raise your suspicion.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to National Consumer Center by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the National Consumer Center-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete National Consumer Center removal.Reset Chrome 2

Get rid of National Consumer Center from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to National Consumer Center and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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