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Amazon Gift Card scam. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

Amazon Gift Card scam is a useless offer promising great prizes that are nonexistent

Image of Amazon Gift Card virus

Questions about Amazon Gift Card scam

Amazon Gift Card scam is a popular fraud that spreads on the Internet. The purpose of the scam is to trick users to fill a simple questionnaire, watch a video or install unknown add-ons in order to obtain a free Amazon Gift Card, iPhone X, Samsung TV or other expensive prizes.[1] However, participation in such contests might lead to computer infection or privacy-related issues because the most of them have been displaying fake questionnaires that are used to swindle victim's full name, home address, and even financial data.

Summary
Name Amazon Gift Card scam
Type Scam
Danger level High. Has been appearing on different websites for several months
Distribution methods Adware programs
Symptoms Redirects and pop-ups asking to fill the survey in order to win Amazon gift card, iPhone, Samsung phones or other goods
Main dangers Might trick into installing suspicious programs or revealing personal information
To uninstall adware which is used to promote such scams, install Reimage and run a full system scan.

So-called Amazon Gift Card virus typically spreads with the help of adware[2] programs which can be installed in software bundle silently. After the hijack, the ad-supported application might replace alter browser’s settings and trigger redirects to the scam website. To convince their victims, scammers have also started using Amazonaws to host their misleading data.

Users can also be redirected to Amazon Gift Card scam site when visiting high-risk websites, such as gaming, gambling or pornographic. Such websites are the main source of cyber threats, so clicking some buttons or links on these sites might redirect to fraudulent websites.

Amazon Gift Card survey scam example

Security researchers detected several versions of Amazon Gift Card virus. One of the first ones is known as Amazon Assistant virus. Nevertheless, time goes by and such scams go further. Scammers hiding behind the latest malvertising campaign are asking to take some action in order to claim the prize. Currently, known scams are asking to:

  • choose one of several treasure chests to select a prize;
  • claim the “reward”;
  • fill in a survey;
  • confirm that all personal information (e.g., email address) is accurate
  • watch YouTube videos;
  • install suspicious add-ons.

Authors of Amazon Gift Card scam might generate revenue from filled surveys, installed programs or browser extensions or video views. Undoubtedly, these websites that claim about winning the lottery are fake. They might be used for spreading malware, spyware or swindling sensitive information. Therefore, you should not be tricked by any similar message that might appear on your browser’s screen:

Congratulations! Amazon.com User!
Every Monday We select 10 lucky Amazon.com users randomly to receive a gift from our sponsors. This gif is ONLY for users in United States! This is our way of thanking you for your constantly support for our products and services.

You can choose a $1000 Amazon Gift Card, Apple iPhone X 256G or Samsung Galaxy S8.

All you need to do is to answer the following 3 questions to begin. Good luck!

Note: ACT NOW! 8 users have received this invitation and there are only a few rewards available.

You have 1 minute XXX seconds to answer the following questions before we give the rewards to another lucky user! Good luck!

Question 1 of 3: 
Who founded Amazon?
(97% answered correctly)

Amazon scam[3] can claim about winning many other goods, including iPhones or other shop vouchers. However, you should not be tricked by such great news. Just close browser’s tab and forget about it. If website prevents from closing it, you have to force-quit the browser or restart your computer to remove Amazon Gift Card scam.

If redirects to scam website constantly appear on the browser, you should also check the computer for adware program. You can suspect the computer infection if you noticed aggressive ads, pop-ups and got redirected to other suspicious websites. In this case, you should opt for automatic Amazon Gift Card scam removal with Reimage or another anti-malware[4] program.

The scam is used for illegal cryptocurrency mining

In 2018, researchers reported about a new variation of the scam which is used for cryptocurrency mining activities. The scam websites are created in a way to trick users into staying longer on the compromised site. While a user is performing designed tasks, specific tools are using computer’s resources for mining digital coins silently.

The “Amazon Gift Card” scam website included a timer and users are required to wait until it reaches zero before they can fill the survey. Meanwhile, the site starts running malicious scripts to mine cryptocurrency by secretly using “the lucky visitor’s” computer’s resources. The important thing is that the countdown timer never reaches zero. It is immediately set to 59 again.

Amazon scam websites helped to increase views and rankings on YouTube

Other free Amazon Gift Card websites ask people to watch certain videos on YouTube in order to get a shopping voucher or other expensive gift. These sites also include a timer and ask to wait until it runs to zero.

Amazon Gift Card scam YouTube version

Meanwhile, the browser is forced to connect and watch various videos on YouTube. There are a couple of versions why this activity is used:

  • to increase subscribers;
  • to boost annual video watching time;
  • increase view count;
  • help video creators to rank higher in the YouTube search.

Versions of Amazon Gift Card scams

“Amazon Gift Card” scam might come in various shapes and forms. They might display pop-ups, ads or redirect to fake survey scam websites that ask to fill a quick questionnaire to claim the prize. We have listed the most popular scams which targeted netizens.

Example of  “$1000 Amazon Gift Card is reserved for you” virus

The “$1000 Amazon Gift Card is reserved for you” pop-up is delivered by a fake website which users might encounter when they browse through insecure sites, clicks on a malicious ad or have adware installed on the computer.

The misleading website is using Amazon’s color scheme; however, it has nothing in common with a popular platform. Therefore, you should not get tricked by the exciting message the fake site delivers:

Congratulations!
(1) $1000 Amazon Gift Card is reserved for you!
Step 1: Click the “CONTINUE” button to claim your prize.
Step 2: Enter the correct information on the next page to claim your prize.
Important: Hurry, limited quantities only.
You only have 0 minutes 0 seconds to claim your prize!
2 remaining! $1000 Amazon Gift Card

Following the instructions might lead to annoying survey websites or enter your email and phone number. The latter activity might increase your phone’s bill because you might be signed up for various premium services without your knowledge.

Image of “Congratulations Amazon User” virus

“Congratulations Amazon User” is one of the most popular types of Amazon scams. When users end up on a compromised website, they are asked to answer four short questions in order to obtain a free Amazon gift.

Congratulations Amazon User, you have (1) Amazon Gift reserved!
Every Thursday we choose 10 lucky users randomly from to receive 1 FREE gift from Amazon. This is our way to thank you for your continuous support for our products and services.
You can choose a PlayStation 4, $1000 Amazon Gift Card, or iPhone 7 plus.
To win all you need to do is to answer the following 4 questions.
Note: 10 randomly chosen users got this invitation and there are only a few prizes left.
You have 1 minute and 36 seconds to answer the following questions before we give the prizes to another lucky user. Good Luck!

Scammers play with people’s willingness to get some goods for free quite well. They report about only a few left prizes. Meanwhile, the provided timer counts down the time that is left to participate in a contest. However, you just have to close the browser and check the system for adware if redirects to the “Congratulations Amazon User” scam site continues.

Example of “Amazon Rewards Event” scam

This version of Amazon Gift Card scam is very similar to the previous ones. Creators of “Amazon Rewards Event” scam promise a “special prize” which you can choose after spinning the wheel on the bogus website.

Amazon Rewards Event
Congratulations Amazon user!
We would like to thank you for your loyalty to Amazon – so we are offering you the chance to receive a reward.
Spin the wheel to claim your special prize
Good Luck!

The lucky wheel includes such prizes, as iPhone, Samsung Galaxy smartphone or even MacBook. However, once you spin it and choose your award, you will be asked to fill the survey, install some apps or get your contact information which might lead to computer- and privacy-related issues.

Scammers use adware for spreading fake surveys

Users can be redirected to Amazon scam website while browsing on high-risk websites, such as gaming, gambling, adult-themed or similar. Additionally, the redirect might occur after clicking an infected ad. A security team from Senzavirus.it[5] to avoid visits to bogus sites, you should watch out your clicks and browse through secure sites.

However, scammers might take advantage of adware programs too. Amazon Gift Card adware might be spread in freeware or shareware bundles as an optional component. The ad-supported application can be installed unnoticed if a user opts for Quick/Standard installation settings.

Differently than Advanced/Custom settings, Quick does not openly disclose about third-party apps that might be attached to the primary program. Therefore, you have to always use Advanced settings and monitor the installation process. Do not rush to click “Next” button because you have to make sure that you do not leave any pre-selected third-party entries.

Uninstall Amazon Gift Card malware

You can remove Amazon Gift Card scam either manually or automatically. If you want to try to get rid of this potentially unwanted program yourself, you should find our prepared manual elimination guide handy. They will explain where to look up for adware and its components, as well as how to clean the computer entirely.

Note: Instructions are prepared to help Windows users to fix Amazon-themed messages. If you want to fix your phone, open your web browser, go to its Settings —> Advanced —> Website data and delete the site you have been redirected to.

However, if redirects to scam site appear or you want to speed up Amazon Gift Card scam removal, you should use an anti-malware program. Obtain one of the suggested tools below or use your current antivirus (however, don't forget to update it first!) After that, you should also reset affected web browsers.

You can remove Amazon Gift Card scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Amazon Gift Card scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Amazon Gift Card scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Amazon Gift Card scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Amazon Gift Card scam from Windows systems

To remove Amazon Gift Card malware from the Windows computer, follow the steps below. Do not forget to reset each of the web browsers too.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Amazon Gift Card scam and related programs
    Here, look for Amazon Gift Card scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Amazon Gift Card scam from Mac OS X system

To eliminate Amazon Gift Card virus from Mac OS X, you have to move to Trash suspicious applications and reset your web browser as explained in the further instructions.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Amazon Gift Card scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Amazon Gift Card scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Amazon Gift Card scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Amazon Gift Card scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Amazon Gift Card scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Amazon Gift Card scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Amazon Gift Card scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Amazon Gift Card scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Amazon Gift Card scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Amazon Gift Card scam from Google Chrome

Make sure that any suspicious Chrome extensions were not installed without your knowledge:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Amazon Gift Card scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Amazon Gift Card scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Amazon Gift Card scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Amazon Gift Card scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Amazon Gift Card scam removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References

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