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Amazon Gift Card scam. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

Amazon Gift Card scam – a popular online hoax that aims at people who want to win in a lottery

Image of Amazon Gift Card virus

Amazon Gift Card scam is a term used to describe various scam messages that aim to trick users that they won Amazon prize for absolutely nothing.[1] This hoax is usually spread with the help of adware program[2] which enters the system silently and starts redirects to compromised websites.

Security researchers detected several versions of Amazon Gift Card virus. Nevertheless, the objectives might be different; scammers ask to take some action in order to claim the prize. Currently, known scams ask:

  • to fill a survey;
  • to register and provide personal information (e.g., email address);
  • to watch YouTube videos;
  • to install suspicious add-ons.

Authors of Amazon Gift Card scam might generate revenue from filled surveys, installed programs or browser extensions or video views. However, recently a new hoax was discovered which tricks users into saying longer on the compromised website to mine cryptocurrency.

The “Amazon Gift Card” scam website included a timer and users are required to wait until it reaches zero before they can fill the survey. Meanwhile, the site starts running malicious scripts to mine cryptocurrency by secretly using “the lucky visitor’s” computer’s resources. The important thing is that the countdown timer never reaches zero. It is immediately set to 59 again.

Undoubtedly, these websites that claim about winning in the lottery are fake. They might be used for spreading malware, spyware or swindling sensitive information. Therefore, you should not be tricked by any similar message that might appear on your browser’s screen:

Congratulations! User! You've been selected for a chance to get the $1000 Amazon Gift Card, Apple iPhone X 256G or Samsung Galaxy S8! Please click OK to claim your reward before it expires!

Amazon scam can claim about winning many other goods, including iPhones or other shop vouchers. However, you should not be tricked by such great news. Just close browser’s tab and forget about it. If website prevents from closing it, you have to force-quit the browser or restart your computer to remove Amazon Gift Card scam.

If redirects to scam website constantly appear on the browser, you should also check the computer for adware program. You can suspect the computer infection if you noticed aggressive ads, pop-ups and got redirected to other suspicious websites. In this case, you should opt for automatic Amazon Gift Card scam removal with Reimage or another anti-malware program.

Amazon Gift Card scams trick users in different ways

“Amazon Gift Card” scam might come in various shapes and forms. They might display pop-ups, ads or redirect to fake survey scam websites that ask to fill a quick questionnaire to claim the prize. We have listed the most popular scams which targeted netizens.

“$1000 Amazon Gift Card is reserved for you” scam

Example of  “$1000 Amazon Gift Card is reserved for you” virus

The “$1000 Amazon Gift Card is reserved for you” pop-up is delivered by a fake website which users might encounter when they browse through insecure sites, clicks on a malicious ad or have adware installed on the computer.

The “$1000 Amazon Gift Card is reserved for you” scam website uses Amazon’s color scheme; however, it has nothing in common with a popular platform. Therefore, you should not get tricked by the exciting message the fake site delivers:

(1) $1000 Amazon Gift Card is reserved for you!
Step 1: Click the “CONTINUE” button to claim your prize.
Step 2: Enter the correct information on the next page to claim your prize.
Important: Hurry, limited quantities only.
You only have 0 minutes 0 seconds to claim your prize!
2 remaining! $1000 Amazon Gift Card

Following the instructions might lead to annoying survey websites or enter your email and phone number. The latter activity might increase your phone’s bill because you might be signed up for various premium services without your knowledge.

“Congratulations Amazon User” virus

Image of “Congratulations Amazon User” virus

“Congratulations Amazon User” is one of the most popular types of Amazon scams. When users end up on a compromised website, they are asked to answer four short questions in order to obtain a free Amazon gift.

Congratulations Amazon User, you have (1) Amazon Gift reserved!
Every Thursday we choose 10 lucky users randomly from to receive 1 FREE gift from Amazon. This is our way to thank you for your continuous support for our products and services.
You can choose a PlayStation 4, $1000 Amazon Gift Card, or iPhone 7 plus.
To win all you need to do is to answer the following 4 questions.
Note: 10 randomly chosen users got this invitation and there are only a few prizes left.
You have 1 minute and 36 seconds to answer the following questions before we give the prizes to another lucky user. Good Luck!

Scammers play with people’s willingness to get some goods for free quite well. They report about only a few left prizes. Meanwhile, the provided timer counts down the time that is left to participate in a contest. However, you just have to close the browser and check the system for adware if redirects to the “Congratulations Amazon User” scam site continues.

“Amazon Rewards Event” scam

Example of “Amazon Rewards Event” scam

This version of Amazon Gift Card scam is very similar to the previous ones. Creators of “Amazon Rewards Event” scam promise a “special prize” which you can choose after spinning the wheel on the bogus website.

Amazon Rewards Event
Congratulations Amazon user!
We would like to thank you for your loyalty to Amazon – so we are offering you the chance to receive a reward.
Spin the wheel to claim your special prize
Good Luck!

The lucky wheel includes such prizes, as iPhone, Samsung Galaxy smartphone or even MacBook. However, once you spin it and choose your award, you will be asked to fill the survey, install some apps or get your contact information which might lead to computer- and privacy-related issues.

Adware helps to spread scams

Users can be redirected to Amazon scam website while browsing on high-risk websites, such as gaming, gambling, adult-themed or similar. Additionally, the redirect might occur after clicking an infected ad. Security team from[3] to avoid visits to bogus sites, you should watch out your clicks and browse through secure sites.

However, scammers might take advantage of adware programs too. Amazon Gift Card adware might be spread in freeware or shareware bundles as an optional component. The ad-supported application can be installed unnoticed if a user opts for Quick/Standard installation settings.

Differently than Advanced/Custom settings, Quick does not openly disclose about third-party apps that might be attached to the primary program. Therefore, you have to always use Advanced settings and monitor the installation process. Do not rush to click “Next” button because you have to make sure that you do not leave any pre-selected third-party entries.

Remove Amazon Gift Card virus

If you suspect that you have a potentially unwanted program (PUP) that redirects you to hoax websites on your computer, you have to check the system with anti-malware program. It will initiate Amazon Gift Card removal and cleans the computer from unwanted apps.

However, you can also remove Amazon Gift Card adware manually. This method requires putting more effort and time because you have to eliminate all adware-related components from the system. The instructions below should help you to succeed with this procedure. 

Note: Instructions are prepared to help Windows users to fix Amazon-themed messages. If you want to fix your phone, open your web browser, go to its Settings —> Advanced —> Website data and delete the site you have been redirected to.

You can remove Amazon Gift Card scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Amazon Gift Card scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
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More information about this program can be found in Reimage review.
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Manual Amazon Gift Card scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Amazon Gift Card scam from Windows systems

To remove Amazon Gift Card malware from the Windows computer, follow the steps below. Do not forget to reset each of the web browsers too.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Amazon Gift Card scam and related programs
    Here, look for Amazon Gift Card scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Amazon Gift Card scam from Mac OS X system

To eliminate Amazon Gift Card virus from Mac OS X, you have to move to Trash suspicious applications and reset your web browser as explained in the further instructions.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Amazon Gift Card scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Amazon Gift Card scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Amazon Gift Card scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Amazon Gift Card scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Amazon Gift Card scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Amazon Gift Card scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Amazon Gift Card scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Amazon Gift Card scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Amazon Gift Card scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Amazon Gift Card scam from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Amazon Gift Card scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Amazon Gift Card scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Amazon Gift Card scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Amazon Gift Card scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Amazon Gift Card scam removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Amazon Gift Card scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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