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Remove PEGASUS SPYWARE ACTIVATED scam (Tech Support Scam) - Virus Removal Guide

removal by Jake Doevan - - | Type: Malware

“PEGASUS SPYWARE ACTIVATED” scam baffles Mac OS X users


“PEGASUS SPYWARE ACTIVATED” is nothing but a scam which targets explicitly Mac OS users. If you keep getting these persistent pop ups, it is highly likely that you are affected by a PUP (potentially unwanted program).

After seeing “PEGASUS SPYWARE ACTIVATED” pop-up for the first time, users might think that they are at the high risk of exposing their personal data and, if no action is taken, all the information will be stolen.

“PEGASUS SPYWARE ACTIVATED” scam advises calling a specific number (which can vary since there are multiple versions of the malware like Error # 268d3 virus) to contact technical support, which will then charge a certain amount of money either for a lengthy phone call itself, or various unneeded services offered by scammers.

The following message is displayed in the popup:


Apple iOS Alert!!

Error # 268d3


The system might be infected due to unexpected error!

Please call Apple Care immediately at: +1-8333-370-777

Do not ignore this critical alert.

If you close this page, your Apple Device access will be disabled to prevent further damage to our network.

Your Apple Device has alerted us that it has been infected with a virus and spyware. The following information is being stolen…

> Facebook Login

> Credit Card Details

> Email Account Login

> Photos stored on this Device

You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your Apple Device from being disabled.

"PEGASUS SPYWARE ACTIVATED" scam tries to trick users into believing that their computers are infected with spyware and urges to call +1-8333-370-777.

Adware[1] like “PEGASUS SPYWARE ACTIVATED” virus are technically more complicated than regular PUPs as they are designed to surpass firewall which is used to prevent such fake pop-ups from occurring. The complicated code helps scammers to deceive and scare regular users while trying to make some money.

Please be aware that “PEGASUS SPYWARE ACTIVATED” popup has nothing to do with Apple and people who pick up the phone call are not Apple employees. Additionally, fake technicians can ask for a remote access to your Mac. After connecting to your system, they pretend to find problems and malware that does not exist, and then ask for specific payments in exchange for assisting users with these “issues.”[2]

Quite often, scammers will attempt to install malware or change system settings and steal actual login information, such as your social media accounts, credit card accounts, etc. To protect yourself, make sure you remove “PEGASUS SPYWARE ACTIVATED” scam from your computer. The easiest way to do that is to run a full system scan with Reimage Reimage Cleaner Intego.

“PEGASUS SPYWARE ACTIVATED” virus has many similarities with various similar scam schemes, which all claim that user's system is damaged or infected with malware and that the only way of fixing the issue is by calling certain phone lines or by paying “a fine.”

Please, do NOT fall for them because PUPs like these are designed to scam the unaware persons and steal their money. You are highly recommended to take care of “PEGASUS SPYWARE ACTIVATED” removal by eliminating all adware hiding on your PC system.

Tech support scams can get into your Mac with the help of bundling, links in spam e-mails, intrusive ads and extracted suspicious files

To protect yourself from scams like this one, keep in mind that Bundling is used to get PUPs into your system. Usually, users tend to skip many steps and use Quick/Recommended settings when installing new software downloaded from the internet. It is highly advised to read all the installation instructions properly and opt out of any additions to the installation while in Advanced mode.

In addition, PUPs can be obtained while clicking on links in spam e-mails or clicking on intrusive ads, so make sure you are careful with them. It is also not recommended downloading and extracting files of an unknown origin. All these actions can lead to various infections of your machine, so it is essential to be wary at all times.

Uninstalling “PEGASUS SPYWARE ACTIVATED” pop up from the system

Acccording to[3] experts, in case you have already engaged with scammers, allowed them to access your Mac remotely and paid some money, please do the following:

  1. Do a full scan of your system using security application to remove “PEGASUS SPYWARE ACTIVATED” fake alert (even if Apple is not security utilities friendly, you can still install particular anti-malware tools on MacOS). You need to delete any suspicious software found on your system;
  2. Call your bank and revert all the payments that have been made;
  3. Change all your passwords;
  4. Update your Mac with the recent updates as soon as they are available;
  5. Reset browser settings to complete PEGASUS SPYWARE ACTIVATED removal from your computer.

A detailed guide is provided below:

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove PEGASUS SPYWARE ACTIVATED scam, follow these steps:

Delete PEGASUS SPYWARE ACTIVATED scam from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall PEGASUS SPYWARE ACTIVATED scam and related programs
    Here, look for PEGASUS SPYWARE ACTIVATED scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase PEGASUS SPYWARE ACTIVATED scam from Mac OS X system

If you have encountered a scam message, immediately remove the adware from Mac:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for PEGASUS SPYWARE ACTIVATED scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall PEGASUS SPYWARE ACTIVATED scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for PEGASUS SPYWARE ACTIVATED scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete PEGASUS SPYWARE ACTIVATED scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of PEGASUS SPYWARE ACTIVATED scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, PEGASUS SPYWARE ACTIVATED scam should be removed from your Microsoft Edge browser.

Remove PEGASUS SPYWARE ACTIVATED scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select PEGASUS SPYWARE ACTIVATED scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete PEGASUS SPYWARE ACTIVATED scam removal. Click on 'Reset Firefox' button for a couple of times

Eliminate PEGASUS SPYWARE ACTIVATED scam from Google Chrome

Uninstall all suspicious entries and reset Chrome to get rid of the annoying pop-up.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select PEGASUS SPYWARE ACTIVATED scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete PEGASUS SPYWARE ACTIVATED scam removal. Click on 'Reset' button to complete your removal


Fix Safari by deleting unknown extensions which might be linked to the adware. Afterward, do not forget to reset the browser.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for PEGASUS SPYWARE ACTIVATED scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete PEGASUS SPYWARE ACTIVATED scam removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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