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Remove redirect (Removal Instructions) - updated Aug 2017

removal by Gabriel E. Hall - - | Type: Browser hijacker

Hardly useful search features can cause many problems to you browser hijacker virus may look like a reliable search engine. You can start visiting this page after installing some free program, such as CrossBrowser, Messenger Plus! Community Smartbar and others. However, due to its capability to redirect its users to commercial domains, it has been classified as a browser hijacker.

As the majority of these PUPs, this one claims to enhance people's browsing experience by displaying “the most reliable search results”. However, you should never forget the fact that is a commercial website launched for monetization purposes. It has been found that its developers have been actively using pay-per-click scheme while trying to earn the money which is collected from different parties without checking them first.

If you don't want to find yourself on a suspicious website which seeks to infect your computer with malware, make sure you remove this hijacker from your computer.

In addition, note that this domain might share your personal information with third parties. Disclosing personal information online has been an occasional problem which concerns not only IT specialists but ordinary computer users as well[1]. Because of that, we highly recommend using Reimage Reimage Cleaner Intego for removal.

This misleading search engine spreads along with Messenger Plus! Community toolbar that can be found on the list of “optional components” when installing Skype, download managers, and similar software.

PlusNetwork virus is always set to install alongside the main program by default; therefore, if you do not pay much attention to the toolbar's installation process, Plus Network can infiltrate your computer behind your back. Once it does that, it tries to replace the start page, the default search provider, and a new tab page.

This can happen on each of your web browsers, including Google Chrome, Mozilla Firefox, Internet Explorer or even Safari since both the toolbar and search site supports all the most popular web browsers.

Privacy issues

Furthermore, this search engine can also spies on its users by accumulating browser-related information and transmitting it to suspicious third parties.

Speaking in online marketing terms, user data has become one of the most wanted objects [2]. Sharing it with various third parties may result in privacy violation issues [3]. This should not be tolerated because third parties may use such pieces of information for really suspicious purposes:

  • search terms;
  • websites visited;
  • data entered in them;
  • clicks;
  • PC's IP address and location;
  • email address;
  • and similar personally non-identifiable information.

For instance, collected data can be used for email spamming or creation of misleading ads[4].

Thus, if you do not want to slip on its redirects and land on potentially dangerous websites, we highly recommend you remove browser hijacker from Google Chrome (as well as from Microsoft Edge, Firefox and other browsers) along with the toolbar and other components. virusSecurity expert is showing how does virus look like

Many faces of Plus Network: other browser hijackers also serve its search results

It is important to understand that you can get redirected to hxxp:// site when dealing with a different browser hijacker, too. For example, some of the most prevalent browser redirect viruses known today replace victim's homepage with,, and other dubious domains[5].

In case one or several browsers started to load one of these sites automatically and you have no idea how to stop them from doing so, we suggest you take a look at instructions we provided. Here, you can find comprehensive tutorials on how to remove Plus Network from Microsoft Edge and other web browsers.

Do not forget to uninstall all other shady components and programs that were installed around the same time your browsers were hijacked (highly recommended).

Tricks to keep browser hijackers away from your computer

We have already mentioned how hijack occurs. The shady search tool arrives as Messenger Plus! Community toolbar. The latter travels as an attachment to various freeware and shareware as a recommended “optional component.”

Thus, it means that if you download a download manager, media player or another free software not attentively enough, you might easily get tricked into installing the entire bundle of apps. To prevent this from happening, you should always check “Advanced” or “Custom” settings because it's the only way to see all components that piece out the freeware.

Follow each installation step and deselect all unfamiliar components, especially when they are set by default. You might also want to review your ad-blocking settings. Taking a look at the frequently used websites' privacy policies might also encourage you to treat your personal information more safely [6].

Remove Plus Network to make your browsing sessions more secure

If you have already got infected with this hijacker, don't worry if you do not know how to remove Plus Network. There is a in-depth explanation provided below the article. Although you can get rid of the hijacker manually, we highly recommend using automatic removal method to remove virus. Don't forget that you are dealing with the program which relies on stealthy distribution and unauthorized browser's settings modification.

Moreover, as we have already noted, removal is a must because this search engine seeks to promote affiliate websites which may be unsafe. Deleting it from your computer instantly increases your computer's security level.

To sum up, the redirect issue might start interrupting you out of nowhere. In this case, it means that you failed to monitor installation of the freeware which was involved to the distribution of this hijacker. It is known that it has been spread by CrossBrowser, Messenger Plus! and similar PUPs, so make sure you remove these programs from your PC as well.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove redirect, follow these steps:

Uninstall from Windows systems

When trying to fix your computer and remove virus, you need to uninstall each of its components. We highly recommend eliminating Messenger Plus! Community toolbar, CrossBrowse, PlusNetwork and similar entries from Task manager

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

To uninstall virus fully, you have to get rid of CrossBrowse, PlusNetwork, Messenger Plus! Community toolbar and similar components that are related to this hijacker. Make sure you uninstall each of them from Mac OS X.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Remove from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

To remove PlusNetwork from Google Chrome, you need to reset this browser or eliminate every add-on which looks unsafe or suspicious. If you can't remember installing one on your computer, you need to remove it.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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