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Polis virus. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Ukash virus | Type: Ransomware

Polis virus is a ransomware that locks your screen and demands ransom

Polis virus
Polis virus is a screenlocker that locks the system and demands a ransom for recovering it.
 

Polis virus is a ransomware virus that displays its ransom message as an alert from governmental authorities. This malware displays fake alerts about illegal content distribution and demands its users to pay the ransom fee for this activity. It is considered as scareware[1] because it makes its victims believe that they are going to go into jail if they don't transfer the demanded amount to the Police or other authorities. However, this ransomware does not encrypt the victim's files. It just locks the screen of your device and displays a deceptive alert stating that Police or another agency found that you are involved in viewing pornographic material or the distribution of the copyrighted content. However, this is a scam that needs to be removed from the system.

Name Polis virus
Type Ransomware
Similar to Police virus; FBI virus
Symptoms Displays alert about illegal content distribution, demands money for unlocking the screen
Distribution Spam email attachments
Elimination Use Reimage for Polis virus removal

This virus is one of the versions of FBI virus that had been spreading around since 2012 to 2016 in the USA and other world's countries. Polis virus has been attacking Sweden since 2012. However, there is some evidence of the virus activity in Turkey and near countries. This scam looks harmless but the people behind this malicious program are cybercriminals, and you need to be careful. DO NOT pay the ransom! Keep in mind that you are dealing with hackers who are not going to recover the access to your device. Use the steps given below to do so.

Since this virus is not typical ransomware[2], it doesn't use encryption methods to make users' files unusable. However, people who have little to no knowledge about the cyber threats can fall for this scam and pay the demanded fine. Please, do NOT do this as this can lead to more significant damage to your device. You should remove Polis virus immediately. The best way to do so is anti-malware tools like Reimage

You should take care of virus removal as there is a possibility that this virus can get access to your system files and personal information. Dangerous malware like ransomware can help other cybercriminals to gain remote access to your device. This program locks your screen and makes it useless. To prevent this from happening, you need to perform Polis virus removal as soon as possible. 

Spam email attachments spread malicious ransomware scripts 

Ransomware is a silent infection that comes into your system without your knowledge or consent. This virus can be using trojan horses or other malware to spread its script around. These intruders often come attached to files or links placed in spam emails. Nowadays these emails may look safe and legitimate, so you don't notice any suspicious features.

Researchers[3] note that you need to look for grammar mistakes or typos in these emails. Cybercriminals can be in a rush or speak a different language so this is a common thing. Also, you can try to write back. If the sender doesn't reply, you more likely received a spam email. Delete these emails and never open the attachments if you are not sure that is needed.

Polis virus elimination can be done using proper anti-malware tools

If you want to remove Polis virus, you must run a full system scan with the reputable anti-malware program. This solution can help to fix your computer. We can recommend Reimage, Malwarebytes MalwarebytesCombo Cleaner and Plumbytes Anti-MalwareMalwarebytes Malwarebytes for the job. These anti-malware tools detect all possible threats and get rid of them immediately. It is important because ransomware may have additional programs installed and running on your PC.

Proper Polis virus removal is only achievable with these tools because closing the window is not enough and ransomware can renew itself. Trust the program and follow the suggested steps. Double-check and scan the system again to make sure every little piece of malware is deleted. Keep your anti-malware and antivirus up-to-date so that you can avoid any infection repetition.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Polis virus, follow these steps:

Remove Polis using Safe Mode with Networking

Get rid of this virus while rebooting your system in Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Polis

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Polis removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Polis using System Restore

System Restore feature can also help when dealing with Polis virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Polis. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Polis removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Polis and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References

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