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Remove Push Why virus (Removal Instructions) - updated Feb 2019

removal by Olivia Morelli - - | Type: Adware

Push Why virus is a potentially unwanted program that displays numerous notifications and pop-ups

Push Why virus

Push Why virus is a potentially unwanted program that sneaks into the system without users noticing due to deceptive distribution technique called software bundling. Researchers categorize this unwanted app as adware[1] due to its excessive bogus push notifications and adverts displayed on Google Chrome, Internet Explorer, Safari, Mozilla Firefox, or Opera browsers. While Push Why virus is mostly targeting Windows operating systems, users reported that macOS could be affected as well. While potentially unwanted applications are generally considered to be less harmful than malware, the presence of PUPs might expose users to unsafe sites that might infect devices with more dangerous parasites like data-stealers, trojans or even ransomware. Therefore, if you noticed notifications from Pushwhy.com, it is time to take care of computer maintenance procedures to stop the dangerous activity.

Name Push Why virus
Type Adware/PUP
Category Potentially unwanted program
Mostly affects Browsers used on Windows but can infect MacOS devices too
Distribution Software bundling[2]
Symptoms Delivers commercial content, changes browser settings and search engine, as well as homepage preferences
Elimination Push Why virus removal requires professional help from Reimage Reimage Cleaner

Push Why virus infiltrates the system via software bundles when people skip through important installation steps. By doing so, the user automatically agrees to all additional programs packed with the freeware. This is the easiest way used to spread potentially unwanted programs.

When you choose Default installations and Push Why virus lands on your device, it starts running on the system immediately. Once the PC gets affected by this adware, browser settings are changed in order to redirect you to predetermined affiliated sites, which sometimes might be unsafe and expose you to unnecessary risks.

Push Why virus can show the following symptoms:

  • commercial content delivered via banners, pop-up advertisements;
  • online search results filled with useless material;
  • while browsing, some clicks redirect to questionable pages;
  • multiple new tabs open at the same time out of nowhere;
  • bookmarks, extensions and other suspicious software installed without consent.

You should also be concerned about another Push Why virus feature – data tracking. All potentially unwanted programs are known for this feature of accessing data about your browsing habits, location, and device information. This data is collected and later used by the program's sponsors for advertising purposes.

This is only one of many reasons you should remove Push Why virus from the device as soon as you notice any browser changes. Many experts[3] advise installing a reputable antivirus tool for the job, especially if you not that familiar with peculiarities of computer operation.

You can also initiate manual Push Why virus removal with the help of our instructions listed below. Once the elimination process is complete, we recommend using Reimage Reimage Cleaner to fix virus damage. Additionally, full browser rest is recommended to get rid of all the components that PushWhy might have installed automatically.

Push Why browser hijacker
Push Why virus is a potentially unwanted application that delivers intrusive pop-up ads and push notifications.

Questionable software sources deliver useless or even malicious programs

When you browse online, you can typically see multiple ads on the site – some sites are better, some are worse. However, ad revenue is how most of the domains survive nowadays, and it is OK. What is not OK, is that some of these ads might promote bogus software installation, show scam messages or even link to malware-laden sites. Therefore, it is vital to separate legitimate ads from malicious ones and avoid domains that are overloaded with them.

The above also applies to software download websites. Most freeware sites that host free programs bundle software – it is another way to monetize. Even “reputable” sites like File Hippo or Download.com are filled with potentially unwanted programs,[4] and it is up to you to make sure they do not get into your system.

Thus, make sure you are attentive during the installation of freeware and shareware. Even if some offered applications might seem appealing – do not install them. Adware programs often hide behind “useful” functionality but instead bombards users with advertisements and other unwanted activities. Beware of various tricks that developers use – grayed out buttons, pre-ticked boxes, software that is hidden in Advanced settings, etc.

Clean the system and delete Push Why virus

The main reason you need to remove Push Why virus is the unwanted behavior regarding the commercial content that gets continuously delivered on your browser and redirects this suspicious material causes. Although this program is not malicious or harmful, it is possible to get malware from those questionable sites.

This is why you need to perform the automatic Push Why virus removal, so all unwanted programs get terminated during the full system scan. Remember that this PUP can download files without the permission and change settings of your device to make it more persistent.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Push Why virus, follow these steps:

Delete Push Why from Windows systems

Get rid of the intruder from your machine

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Push Why and related programs
    Here, look for Push Why or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Push Why from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Push Why from Mac OS X system

It is possible that Push Why virus got on your MacOS device. Follow the guide to remove it

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Push Why or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Push Why from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Push Why and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Push Why removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Push Why virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Push Why should be removed from your Microsoft Edge browser.

Erase Push Why from Mozilla Firefox (FF)

Remove extensions, add-ons or toolbars that PUP installed behind your back

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Push Why and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Push Why removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Push Why from Google Chrome

Make sure that your browser is set back to default and all suspicious extension removed

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Push Why and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Push Why removal. Click on 'Reset' button to complete your removal

Delete Push Why from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Push Why or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Push Why, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Push Why removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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