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Remove (Jul 2020 update) - Removal Guide

removal by Jake Doevan - - | Type: Adware

Pushwhy is the adware delivering pop-ups with suspicious content and causing AV alerts virus

Pushwhy is a potentially unwanted program which often gets blocked by antivirus tools if you have those programs running on the computer. When the questionable website causes a security tool to display the alert stating about the particular file and domain that involves fraudulent push notifications, you can avoid cyber infection. However, constant redirects to or similar sites indicate adware infiltration. Since the website is fraudulent, it creates tons of unwanted content in the form of redirects, banners or pop-up advertisements. People mostly report the site appearing on their browser out of nowhere and causing additional issues. Push Why virus also is the name for this intruder that uses common PUP infiltration method and focuses on commercial content delivery. All these cyber infections can be categorized as potentially unwanted programs what makes them even more persistent because you need to delete all related files to eliminate the main intrusive behavior.

Type Adware
Category Potentially unwanted program
Alternative name Push Why virus
Symptoms Sends questionable push notifications to your screen, delivers commercial content and causes redirects
Main danger Exposes to malicious content
Distribution Software bundling, similar threats, deceptive websites
Indication AV engines block this site as fraudulent
Removal Use Reimage Reimage Cleaner Intego and remove alongside other intruders

Pushwhy virus is the program that causes lots of frustration while browsing online because it creates redirects to suspicious websites and causes pop-up windows with promotional content that blocks the screen and keeps you from accessing the necessary information. 

The website is not giving any normal content because the main purpose of pages like is to generate views on other commercial sites and create revenue this way.[1] All those advertisements also help track and collect information about your online habits and other more personal details like location, most viewed sites, IP address.

These details collected by Pushwhy later get used in advertising campaigns that target more towards your personal preferences and search queries. Intruders like these can access:

  • your IP address;
  • most visited sites;
  • commonly searched items;
  • details about the device;
  • location.

When you unwantedly click on the content in or pop-up windows delivered by this intruder, you often automatically agree to push notifications and different content or even changes to your browser. Unfortunately, when your browser and device get affected by this PUP, it often changes notification settings and allows various “news sites” in foreign languages or questionable commercial websites deliver push notifications directly to your desktop.

You better remove and avoid clicking on any of the delivered pop-ups because you can get more severe malware when you keep viewing malicious pages and click on potentially dangerous content. Remember that the primary distribution technique for this type of intruders is software bundling.[2] 

If you want to forget about commercial content, additional redirects and other frustrating symptoms related to the adware or browser hijacker, you need a proper removal that allows terminating all possible intruders and deleting this program entirely.

The website often gets blocked, and antivirus engines deliver the message stating about the fraudulent content or even malicious purposes of the program. The domain is reportedly an ad-rotator and contains misleading push notifications. If you keep your AV up-to-date, you can use the same tool to remove any malware that got on your system and expect positive results.

If you already need to remove Pushwhy and related programs, because it affected your time online, employ Reimage Reimage Cleaner Intego and scan the system thoroughly to delete all intruders.

However, remember about additional browser content that may get installed by without your permission or consent and push notifications. To reverse these changes back, you should:

  • Go to your browser and find Advanced settings;
  • Then locate Content or Site settings;
  • Find Notifications section and then locate or any other suspicious sites;
  • Make sure to Block notifications instead of Allow and even Remove unknown pages from the list. 
  • You can also set the browser to Default to eliminate all extensions and toolbars added without your permission or choose Reset and cleanup feature.

Pushwhy is the adware program that keeps you from browsing online normally.

Software bundles contain useless programs 

As mentioned before the main distribution technique for these PUP type intruders is the bundling technique that involves freeware providers and suspicious programs like adware or hijackers. When software, programs or various other applications get distributed on the internet, potentially unwanted programs are packed as additional installation.

However, it is not harmful when you select Advanced or Custom options during the installation process and un-mark suspicious programs from the list. But when you skip through steps and follow with the Default or Quick installation, all programs packed together get installed on the device without your knowledge. You only notice additional symptoms after the fact.

Make sure to choose Advanced options and check for the useless applications. Also, keep in mind that cybersecurity experts[3] advise choosing official sources for all your programs and avoiding p2p services. Keep your security tools up-to-date too so that PUP infiltrations can be avoided in the future. 

Eliminate Pushwhy from the system and clear the additional content

Based on the fact that virus is an unwanted and intrusive program, you need to get help from professional antivirus tools. This is especially advisable because the domain for this PUP gets indicated as fraudulent or possibly dangerous.

However, when you continuously get commercial content and redirects to foreign or questionable advertising sites, you need to remove without compromising any essential parts of the system. It is possible if you have a reliable anti-malware tool that performs a full scan on the PC.

Relying on this automatic removal method gives more advantage than virus elimination. During a scan on the computer, your system can be thoroughly cleaned, and all useless programs get deleted fully. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems virus needs to be removed as soon as possible:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

Follow the guide and clear the browser from additional content:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Don't forget about additional changes to your browser. You need to reverse notification settings to default after removal:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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