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Remove (Sep 2020 update) - Removal Guide

removal by Jake Doevan - - | Type: Adware

Pushwhy is the adware delivering pop-ups with suspicious content and causing AV alerts virus

Pushwhy is a potentially unwanted program which often gets blocked by antivirus tools if you have those programs running on the computer. When the questionable website causes a security tool to display the alert stating about the particular file and domain that involves fraudulent push notifications, you can avoid cyber infection. However, constant redirects to or similar sites indicate adware infiltration. Since the website is fraudulent, it creates tons of unwanted content in the form of redirects, banners or pop-up advertisements. People mostly report the site appearing on their browser out of nowhere and causing additional issues. Push Why virus also is the name for this intruder that uses common PUP infiltration method and focuses on commercial content delivery. All these cyber infections can be categorized as potentially unwanted programs what makes them even more persistent because you need to delete all related files to eliminate the main intrusive behavior.

Type Adware
Category Potentially unwanted program
Alternative name Push Why virus
Symptoms Sends questionable push notifications to your screen, delivers commercial content and causes redirects
Main danger Exposes to malicious content
Distribution Software bundling, similar threats, deceptive websites
Indication AV engines block this site as fraudulent
Removal Use Reimage Reimage Cleaner Intego and remove alongside other intruders

Pushwhy virus is the program that causes lots of frustration while browsing online because it creates redirects to suspicious websites and causes pop-up windows with promotional content that blocks the screen and keeps you from accessing the necessary information. 

The website is not giving any normal content because the main purpose of pages like is to generate views on other commercial sites and create revenue this way.[1] All those advertisements also help track and collect information about your online habits and other more personal details like location, most viewed sites, IP address.

These details collected by Pushwhy later get used in advertising campaigns that target more towards your personal preferences and search queries. Intruders like these can access:

  • your IP address;
  • most visited sites;
  • commonly searched items;
  • details about the device;
  • location.

When you unwantedly click on the content in or pop-up windows delivered by this intruder, you often automatically agree to push notifications and different content or even changes to your browser. Unfortunately, when your browser and device get affected by this PUP, it often changes notification settings and allows various “news sites” in foreign languages or questionable commercial websites deliver push notifications directly to your desktop.

You better remove and avoid clicking on any of the delivered pop-ups because you can get more severe malware when you keep viewing malicious pages and click on potentially dangerous content. Remember that the primary distribution technique for this type of intruders is software bundling.[2] 

If you want to forget about commercial content, additional redirects and other frustrating symptoms related to the adware or browser hijacker, you need a proper removal that allows terminating all possible intruders and deleting this program entirely.

The website often gets blocked, and antivirus engines deliver the message stating about the fraudulent content or even malicious purposes of the program. The domain is reportedly an ad-rotator and contains misleading push notifications. If you keep your AV up-to-date, you can use the same tool to remove any malware that got on your system and expect positive results.

If you already need to remove Pushwhy and related programs, because it affected your time online, employ Reimage Reimage Cleaner Intego and scan the system thoroughly to delete all intruders.

However, remember about additional browser content that may get installed by without your permission or consent and push notifications. To reverse these changes back, you should:

  • Go to your browser and find Advanced settings;
  • Then locate Content or Site settings;
  • Find Notifications section and then locate or any other suspicious sites;
  • Make sure to Block notifications instead of Allow and even Remove unknown pages from the list. 
  • You can also set the browser to Default to eliminate all extensions and toolbars added without your permission or choose Reset and cleanup feature.

PushwhyPushwhy is the adware program that keeps you from browsing online normally.

Software bundles contain useless programs 

As mentioned before the main distribution technique for these PUP type intruders is the bundling technique that involves freeware providers and suspicious programs like adware or hijackers. When software, programs or various other applications get distributed on the internet, potentially unwanted programs are packed as additional installation.

However, it is not harmful when you select Advanced or Custom options during the installation process and un-mark suspicious programs from the list. But when you skip through steps and follow with the Default or Quick installation, all programs packed together get installed on the device without your knowledge. You only notice additional symptoms after the fact.

Make sure to choose Advanced options and check for the useless applications. Also, keep in mind that cybersecurity experts[3] advise choosing official sources for all your programs and avoiding p2p services. Keep your security tools up-to-date too so that PUP infiltrations can be avoided in the future. 

Eliminate Pushwhy from the system and clear the additional content

Based on the fact that virus is an unwanted and intrusive program, you need to get help from professional antivirus tools. This is especially advisable because the domain for this PUP gets indicated as fraudulent or possibly dangerous.

However, when you continuously get commercial content and redirects to foreign or questionable advertising sites, you need to remove without compromising any essential parts of the system. It is possible if you have a reliable anti-malware tool that performs a full scan on the PC.

Relying on this automatic removal method gives more advantage than virus elimination. During a scan on the computer, your system can be thoroughly cleaned, and all useless programs get deleted fully. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems virus needs to be removed as soon as possible:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

Follow the guide and clear the browser from additional content:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Eliminate from Google Chrome

Don't forget about additional changes to your browser. You need to reverse notification settings to default after removal:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Uninstall from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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