Severity scale:  
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Remote Password Stealer. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Malware

Remote Password Stealer – an application created to steal the information

Remote Password Stealer virus
Remote Password Stealer is a dangerous program which can be used for illegal information gathering

Remote Password Stealer is a password managing program that can be used as a tool to recover lost or forgotten passwords. Unfortunately, hackers can also abuse this app for illegal activities, such as unauthorized access to victims' sensitive data – social media and email login information or even bank account data. Cybercriminals typically employ trojan horses[1] to distribute malware and, after gaining access to users' PC, spy on all their actions.

SUMMARY
Name Remote Password Stealer
Type Trojan horse
Distribution Malicious websites, spam emails, unprotected RDP, etc.
Symptoms Rarely any symptoms; users can sometimes experience slowdown of the system, increased amount of error messages, etc.
Main dangers Personal information theft
Detection and elimination Download and install Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus

Let's start with the name itself. An application that is called “Remote Password Stealer” cannot be created for the legal purposes. And in most cases, it is not. The malicious program typically infiltrates machines unnoticed, via contaminated spam email attachments, fake updates, or is accidentally downloaded from the malicious site. Nevertheless, the most important thing is to remove Remote Password Stealer from your machine ASAP. 

Remote Password Stealer virus is capable of stealing passwords from Firefox, Internet Explorer, Google Chrome, Skype, Viber, FTP clients, Messaging programs, etc. Bad actors can use the stolen information to access victims' bank accounts or other personal data which can be used for identity theft.

The Remote Password Stealer can run the following processes, although they can also be run by other malware applications, such as Rempsteal password stealer:

  • lpr123.exe
  • spdhook.dll
  • spd123.ini

Although these processes may be running in your Task Manager, it is not always the case. Additionally, trojan horses rarely display any symptoms. Nevertheless, if you experience any of the following signs, make sure you scan your machine with Reimage or Malwarebytes Anti Malware:

  • Software crashing or becoming non-responsive;
  • Numerous BSoDs;[2]
  • Error messages popping out of nowhere;
  • Increased CPU usage;
  • Computer fan constantly running unnaturally fast;
  • Overall slowdown of the system.

What is more, Remote Password Stealer trojan can enable other malware to enter the targeted machine, since it modifies Windows registry and gains administrative rights. Additionally, hackers can remotely take screenshots, install additional programs, use a camera, etc.

Therefore, we advise you not to delay Remote Password Stealer removal. Do not try to eliminate the malicious program yourself, as its code is complicated and embedded in the system.

The way malicious programs enter users' machines

Users are typically extremely careless when it comes to online safety and virtual security. They visit questionable websites, click on suspicious ads, and open spam emails carelessly. However, these people put themselves in danger without realizing it. 

The most prominent malware distribution method is via spam emails. Hackers employ bots to send out thousands of emails to various email addresses. Therefore, even if you do not visit file-sharing or other suspicious sites, you might still receive a phishing email. Some of the messages can be recognized as a scam pretty easily, while others can use legitimate logos, write believable texts, and use genuine-looking “From” address.

Therefore, do not let your guard down when using the internet. Do not open questionable emails and install reputable security software which could stop malware from infiltrating your computer.

Delete Remote Password Stealer – it will protect your personal data

Remote Password Stealer removal should not be executed manually, as the malicious code is complicated and various strings are embedded deep within the system. Instead, we suggest users use reputable anti-malware software that can detect malware without much effort and eliminate it in just a few minutes.

If security software cannot be started in a normal mode, security researchers[3] suggest to reboot your computer and enter Safe Mode with Networking, as explained below. This will help you to remove Remote Password Stealer virus and protect your machine from further damage.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Remote Password Stealer. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Remote Password Stealer, follow these steps:

Remove Remote Password Stealer using Safe Mode with Networking

If Remote Password Stealer virus prevents security software from starting properly, enter Safe Mode with Networking the following way:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Remote Password Stealer

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Remote Password Stealer removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Remote Password Stealer using System Restore

Eliminate malware using System Restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Remote Password Stealer. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Remote Password Stealer removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Remote Password Stealer and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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References