Severity scale:  
  (99/100)

Scarabey ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Scarabey – ransomware targeting Russian computer users

Ransom note by Scarabey ransomware

Scarabey ransomware is yet another variant of the notorious Scarab virus which is currently targeting Russian computer users. This file-encrypting malware is written in Delphi and is used for encrypting files on victim's computer to make them inaccessible. Once it encodes the target files, Scarabey creates a .txt file named as Инструкция по расшифровке (Decryption instructions in English) and drops it on computer's desktop.

In contrast to its predecessor, Scarabey virus does not spread via Necurs botnet.[1] To drop the code and launch ransomware hackers have been misusing Microsoft's Remove Desktop Protocol (RDP). Besides, in some cases the virus can infect the system with the help of spam and ask you to use Support56@cock.lt to contact its developers.

Once the malicious code is executed onto the target computer, the virus scans the whole system and encrypts the most popular file formats, such as doc, .docb, .docm, .docx, .java, .jpeg, .jpg, .mp3, .mp4, .mpa, .pdf, .php, .rar, .raw, .txt, .vcf, .vob, .wav, .wma, .xltm, .xltx, .xlw, .xml, .xqx, .xqx, .zip, etc. Just like the previous version, it adds .scarab file extension to each of them and drops multiple files deep into the Windows OS to prevent easy removal of the malware. 

The ransom note of the Scarabey explains what procedures were initiated on victim's computer and what actions should him/her do to regain the access to locked files. The ransom note reads the following:

Good afternoon. Your computer has been infected with Scarabey. All data is encrypted with a unique key, which is available only to us.
Without the unique key – files can not be restored.
24 files are deleted every 24 hours. (we have copies of them)
If you do not run the decryption program within 72 hours, all the files on the computer are completely deleted, without the possibility of recovery.
Read carefully how to recover all encrypted data.

The virus uses strong cryptography, which, at the moment of writing, can be eliminated only by entering a unique decryption code which is help by hackers. In addition to locked files, the owner of the attacked PC can notice various system's changes and malfunctions, which is why Scarabey removal is the initial step we recommend taking. For that, use Reimage or similar anti-virus.

The only way to get the unique code is to contact the developer of the ransomware by email Support56@cock.lt and indicate the ID number to get further instructions.

However, we do NOT recommend that as this is a straight way into losing your money and files. No matter that crooks are promising to show the victim that they are capable of decrypting files locked by their ransomware, you should never follow their commands. Make sure you remove Scarabey from the system instead of sending two currently locked files (up to 1 MB) along with your ID. Then, proceed to our files' recovery section.

Do not pay the ransom, security experts warn

Although it's not yet clear how much money ransomware developers demand, based on the previous ransomware practice,[2] we can guess that the amount of money varies from 500 to 2500 USD.

The deadline for the payment ends within 72 hours and, furthermore, every 24 hours of hesitation will end up with a permanent loss of 24 personal files. Nevertheless, security experts recommend people to remove the virus using a professional anti-virus tool before it injects its code deep into a target system.

Remove Desktop Protocol (RDP) can be used for ransomware distribution

As we have already pointed out, this ransomware can be distributed via Remove Desktop Protocol (RDP).[3] With its help crooks may get access to people's PCs remotely and manually inject the malicious code. You should also be careful with spam emails, especially those from unknown senders and containing an attachment. Please, double check it before downloading it to your computer. 

Finally, do not fall for clicking low-quality eye-catching ads and be careful with programs from third party sources, such as torrents or P2P networks. Such apps can also be bundled with malicious programs, including file-encryption virus, browser hijackers, etc. 

A complete guide on how to uninstall Scarabey virus

If your personal files got locked because of the Scarabey ransomware, you have to decide immediately whether you are going to pay the ransom or not. Although you are locked from accessing your personal files, we would like to discourage you from hooking on the contact with cybercriminals.[4]  

First of all, there's no guarantee that hackers will recover all your encrypted files. Second of all, by paying the ransom instead of eliminating ransomware from the system, people encourage cyber crooks for further attacks.

Once you remove Scarabey ransomware, you can try to decrypt files using a professional software decryption tool. However, we cannot guarantee that it will be capable of cracking a robust encryption code. We must add that Scarabey removal will damage Windows Shadow Volume Copies as well. People often use these copies for decrypting personal files, but this time hackers forestalled the possibility to use these copies by removing them.

Thus, before trying to recover encrypted files, get rid of Scarabey virus completely. For this purpose, you can use Reimage or Malwarebytes Malwarebytes

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Scarabey ransomware you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Scarabey ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Scarabey ransomware (2018-02-01)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Scarabey ransomware (2018-02-01)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Scarabey ransomware (2018-02-01)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Scarabey ransomware (2018-02-01)

To remove Scarabey virus, follow these steps:

Remove Scarabey using Safe Mode with Networking

To unblock your antivirus, which is blocked by ransomware, the guide on how to access Safe Mode with Networking will help you:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Scarabey

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Scarabey removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Scarabey using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Scarabey. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Scarabey removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Scarabey from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Scarabey, you can use several methods to restore them:

Use Data Recovery Pro to get your files back

Data Recovery Pro is a professional application that was initially created for recovering data lost after unexpected system crash or accidental removal. Luckily, this tool is capable of recovering most of the files stored on your hard drive. To recover your files with Data Recovery Pro, please follow these steps: 

You can recover files encrypted by Scarabey virus using the Windows Previous Versions feature

If Scarabey ransomware infected your PC and locked most of the files stored on it, you can try to decrypt the most important files using Windows Previous Versions feature. However, this method is applicable only if System Restore function was enabled before the virus hit your PC. 

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Scarabey decrypter is not available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Scarabey and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions

References