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  • Active
  • Severity: High
  • Stealing programs
  • Windows, Mac
  • Verified · Jan 2018

How to remove Search.josepov.com

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Gabriel E. Hall · Passionate web researcher

Search.josepov.com is a fake search engine claiming to offer improved search results

Image of Search.josepov.com search engine

Search.josepov.com is a browser hijacker that spreads with the help of bundling.[1] After the installation, it changes browser’s settings, tracks various information related to users’ web activity, and cause browsing-related problems.

It seems that Search.josepov.com virus attacks Mac OS X users and their web browsers, including Google Chrome, Mozilla Firefox or Safari. After the successful infiltration, it changes the default search engine, the homepage and the new tab URL options to hxxp://search.josepov.com.

Also known as Josepov virus, the hijacker might install “helper objects,” which are either potentially unwanted programs (PUPs) or suspicious browser add-ons. Their task is to prevent possible changes to the system anytime when users try to change them back to normal ones.

Search.josepov.com browser hijacker along with its “helper objects,” tracks user-related information, for instance, visited URLs, IP addresses, keystrokes or search queries. Such data can include personally identifiable information, which may be later shared with third parties (including other cybercriminals).

However, the biggest concerns are related to Search.josepov.com redirect problems. This fake search tool redirects search queries to Yahoo, which is a legitimate service. However, the hijacker might interfere and force you to visit affiliate websites.

The problem with these sites is that they might belong to cyber criminals or scammers.[2] Therefore, you might become a victim, lose your personal files or credit card information. These redirects might occur when you click on a link in the search results page or specific ad.

Due to these reasons, security specialists recommend staying away from the content provided by the hijacker and remove Search.josepov.com from your startup page immediately. As we have mentioned, this PUP is designed to prevent users’ changes, so you may need to employ anti-malware software.

Scanning the system with FortectIntego can help to terminate all files, components and “helper objects” related to the hijacker. However, if you are willing to get rid of it manually, you can find the instructions at the end of the virus description.

Illustration of Search.josepov.com virus

The shady search tool might appear on the computer unnoticed

Search.josepov.com travels through the Internet with rogue installers of freeware and shareware. This technique is called “software bundling” and misuses the fact, that computer users often rush installation processes and tend to skip steps.

In these installers, all PUPs are marked as allowed by default and are hidden within “Advanced/Custom” settings. By skipping these installation steps, you give them indirect permission to install them.

To avoid Search.josepov.com hijack and installation of unwanted apps, you should carefully check each window of the “Advanced/Custom” installation and deselect all “optional downloads” in the installer. Keep in mind that “Recommended/Standard” settings do not include this feature. Thus, you should not use them.

Remove Josepov virus and suspicious search engine from Mac OS X

To delete Search.josepov.com entirely, you have to find the hijacker, its “helper objects” and other related components, and uninstall them. The manual removal guide below will show you where these entries might be located.

However, IT experts from LesVirus.fr[3] note that the majority of users fail with manual hijacker’s removal. Often people rush and overlook some malicious entries. As a result, their browser’s homepage remains hijacked.

In order to succeed, you should remove Search.josepov.com using anti-malware software. All you have to do is to scan the system with an updated tool and reset affected web browser.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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