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Remove redirect (Chrome, Firefox, IE, Edge) - Mar 2017 update

removal by Linas Kiguolis - -   Also known as hijack, virus | Type: Browser hijacker

Reasons to stay away from search engine is a suspicious search engine created by Imali Media Ltd. This company is known for creating similar search tools, such as,,, and Just like its counterparts, this search engine is also promoted in software bundles and NewTabTV tool. This program allows watching TV, favorite shows, news, and other content. Indeed, it might look like a great program for people that love spending free time watching television. However, if you decide to install it, you will get a bonus – a new search provider. So-called virus might replace your current homepage, default search engine, and new tab window without leaving you a possibility to reset the settings. Nevertheless, the main page of this search engine is full of useful links to popular social media, email, shopping and entertainment websites; we do not recommend using it. By using this tool, you might encounter dangerous cyber infections[1] that might encrypt your files or steal personal information. Though, if you accidentally installed this search engine, you should look for removal options.The simplest solution is to run a full system scan with Reimage or another reputable anti-spyware. In the next section, we will provide the main arguments why you should do so.

First of all, browser hijacker slithers onto your web browser without requiring explicit permission because it tends to spread bundled with other freeware as an “additional component.” Second of all, it may deliver modified search results and, therefore, cause you some difficulties not only in finding relevant information but also preventing landing on unsafe third-party websites. Due to these redirect issues you might end up not only on various commercial domains but on sites used for spreading potentially unwanted or even malicious programs[2] as well. Third of all, this application installs cookies[3] and collects browsing-related information on a daily basis. Are you keen on sharing your PC’s IP address, its location, email address, search terms, most frequently visited websites, and similar information with third parties? If you’re not, then you should not keep this hijacker on the system any longer. Last, but not least, we want to stress the fact that your PC itself may not be guilty of slowing down the system. The program may stealthily use your PC’s resources, run several processes within task manager, and initiate other technical issues resulting in diminishing browser’s performance. Thus, you should remove redirect virus from the system without delay.

Questions about redirect redirect virus is a suspicious search engine that might appear on the computer after installing freeware or NewTabTV application.

Why was this search engine set as my default one? search provider cannot be downloaded as an individual application. However, if you decide to install NewTabTV from the official website of other freeware download source, you may be forced to use this search site no matter whether you want that or not. Keep in mind that NewTabTV app is commonly spread bundled with other free programs like, for instance, download managers, media players, PDF creators, etc. via peer-to-peer and freeware download sources. So you may experience hijack as if out of nowhere. To prevent this from happening, you are strongly advised to install free programs as carefully as possible. By this we mean that you should opt for Advanced or Custom installation mode if possible, read all the terms carefully, and deselect check boxes saying that you agree to install NewTabTV or set as your default start page/search provider. removal guidelines

If virus sneaked inside your computer, you should not think about anything else, but focus on its removal. Browser hijackers[4] are not dangerous cyber infections; however, earlier discussed redirect tendencies might lead to the malware attack. [5]Thus, letting it stay on the computer increases chances to lose personal files and information. In order to avoid that and browse the Web normally again, you need to remove redirect virus from the system. For that, you have two options. Our team has prepared and presented illustrated manual removal instructions at the end of the article. Hence, if you want to terminate this cyber parasite bare hands, scroll down and start the procedure! However, if you are looking for quick and easy removal solution, you should opt for the automatic option. It requires scanning the system with anti-malware/anti-spyware program.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove redirect, follow these steps:

Erase from Windows systems

In order to remove so-called virus from the Windows entirely, please follow the instructions below.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

After hijack, reset Internet Explorer to get rid of the cyber infection entirely. Make sure you uninstalled all suspicious add-ons from the browser as well.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall redirect from Microsoft Edge

Follow the guidelines below to fix Microsoft Edge after the hijack.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

From the list of extensions remove all suspicious entries that might be related to, NewTavTV or are developed by Imali Media. Then, reset Mozilla’s settings as shown below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

The instructions below will help you to recover Google Chrome after the hijack. However, don’t forget to remove all suspicious entries from the list of extensions. Look for NewTabTV or other tools developed by Imali Media.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Johny says:
    June 14th, 2016 at 1:48 am

    I guess, next time I need to take a better look at the installation.

  2. Polly says:
    June 14th, 2016 at 1:49 am

    This browser hijacker is too irritating!

Your opinion regarding redirect