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Remove virus (Easy Removal Guide) - Jan 2021 update

removal by Gabriel E. Hall - - | Type: Stealing programs search engine tracks information about users redirect virus is a search engine created by Polarity Technologies that offers quick access to popular websites and email services. Nevertheless, it redirects search queries to Yahoo; it’s not a reliable program. Security experts know it as a potentially unwanted program (PUP) and a browser hijacker.

The browser extension spreads in software packages and might hijack the browser without asking direct user’s permission. However, right after such program places its components in Windows Registry, it also installs an extension to each web browser that is installed on the affected machine. This extension alters browser’s settings and sets this page as your new main page and a default search engine.

Be aware of the fact that this search website looks completely safe, but it can bring sponsored or even more severe search outcomes to you. Please keep in mind that this page might deliver search outcomes that hold corrupted hyperlinks, so do not be surprised if you end up on an entirely different page than you expected to visit. Such redirect tendencies are supposed to generate pay-per-click revenue for the developers of this site (OneSearch).

We have noticed that so-called virus[1] might reroute you to pages that ask to install some suspicious programs for free – you should not fall for such suggestions. Otherwise, you risk infecting your computer with questionable programs that MIGHT cause harm to your computer. Also, if you will ever be asked to reveal your personal information[2] when you visit unknown websites – DO NOT do that.

However, this search engine itself might collect a bunch of different information about users, such as:

  • type of the browser;
  • type of the operating system;
  • IP address;
  • geographic location;
  • the domain name of the Internet service provider (ISP);
  • browsing-related information (search queries, visited websites, etc.);
  • and other details.

If you do not like an idea of being spied on, you should hurry up with removal. The longer you let it stay on Chrome, Firefox or another web browser, the more problems it might cause. Therefore, you can quickly get rid of it with an anti-spyware[3] program, such as ReimageIntego or SpyHunter 5Combo Cleaner.

Additionally, you can remove manually. At the end of the article, you will find detailed instructions on how to delete all hijacker-related entries.

Questions about virus

The picture of virus not only takes control over the browser but also collects information about users.

Versions of browser hijacker This version of the PUP usually spread as a Games NewTab extension. It might hijack popular web browsers and set as default search engine. After the installation, it might cause other problems, such as delivery of ads, redirects to suspicious sites and data tracking.

Therefore, this program might pose a risk to your privacy. Aggregated information might be shared with third-parties that are usually are advertising networks. Unfortunately, some of them might be distributing malicious ads.[4] Thus, hijacker’s removal is a must. The hijacker spreads in software bundles and pretends to be a useful search tool that offers quick access to popular email services. However, trusting and installing it is not recommended. It might hijack startup page, set its domain as default search engine, and deliver unwanted commercial content.

Additionally, virus might collect various information about users in order to participate in the online advertising business. The hijacker might display ads and paid links and profit from the clicks on them. However, they may lead to high-risk websites as well. This PUP share the similar features as the versions discussed above. It enters travels with the help of freeware, enters the system silently and triggers numerous changes. The virus might replace browser’s homepage and search engine address. In order to strengthen its presence, it might alter Registry and several Windows shortcuts.

In order to reject these changes and uninstall the hijacker, users might need to employ a professional antivirus or anti-malware. We do not recommend postponing this task because it might also track various information about users.

Software bundling – the main distribution strategy of the PUP

Bundling technique is the most popular way to spread potentially unwanted products. It makes it possible to distribute several programs together as a one software pack. It can nicely “force” you to install unwanted programs – the installation setup of such bundled software tends to hide the agreements to install optional apps under “Default” or “Basic” installation options.

To refuse to install them, you need to choose “Advanced” or “Custom” settings and then deselect any suspicious suggestions to install unfamiliar software.[5]

Eliminate in a correct way

Although it is not a malicious threat, it is definitely an annoying computer parasite that should not be kept on the system. Thus, you should remove either automatically or manually. The manual removal guide is given below the text.

However, if you fail with manual removal, you should opt for the automatic elimination option. You can recognize the failure from finding this site on the browser or seeing intrusive ads again.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

Uninstall all programs from Windows that might be related to

To remove virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the virus-related entries.Uninstall from Mac 2

Erase from Internet Explorer (IE)

Make sure that any suspicious entries were not left in the Internet Explorer.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete virus removal.Reset Internet Explorer

Remove virus from Microsoft Edge

Follow these steps after the Edge hijack:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall from Mozilla Firefox (FF)

Uninstall all Firefox extensions that are related or developed by Polarity Technologies.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to virus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete virus removal.Reset Firefox 2

Get rid of from Google Chrome

These steps will help you to clean Google Chrome and use it normally again:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete virus removal.Reset Chrome 2

Eliminate from Safari removal from Safari instructions are below:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. abdullah says:
    January 14th, 2016 at 6:36 am

    Save your time, do not install this bad program. This search is not reliable or useful at any point of view!

  2. Miroslaw says:
    January 14th, 2016 at 6:37 am

    onesearch virus installed itself without my permission and now i cannot remove it!!!

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