(Chrome, Firefox, IE, Edge) Removal Guide

What is – yet another PUP from Polarity Technologies Ltd.

A screenshot of start pageThe PUP sets its URL as the default search engine, new tab, and homepage. is a search site developed and maintained by Polarity Technologies Ltd. Those who are not acquainted with this company can quickly fall for believing that this search engine is a useful tool that provides not only “reliable” search results, but also allows converting DOCs, TXTs, JPGs, and HTML to PDFs and vice versa.

However, the cons of the browser hijacker outweigh its pros. Cybersecurity experts from[1] warn that this search belongs to the group of browser hijackers and potentially unwanted programs (PUP) just like any other “masterpiece” developed by Polarity.

Type Browser hijacker, redirect virus, PUP
Symptoms of infection Altered browser settings (new tab, homepage, default search engine); lots of adverts in search results provider from a different source than usually; diminished PC performance
Risks Privacy issues, malware infections, financial losses
Distribution Fake Flash Player updates, deceptive ads, software bundling
Elimination You can remove any PUP from your device by scanning it with a reliable security tool
System health Check if the browser hijacker didn't modify the registry and other core system settings by using the FortectIntego PC repair tool

The URL can directly be accessed by typing it in the address bar, but accessing it directly does not mean that Google Chrome, Mozilla Firefox, or another search engine that you are using has already been hijacked. In case of the hijack, the default start page, search engine, new tab URL, and other customized settings become related to the infection and cannot be changed easily.

Apart from unwanted search, you may see suspicious toolbars, like MultiConverter, Convert to PDF, Online Converter, etc. injected. The purpose of this hijacker is simple – to increase affiliate marketing[2] by redirecting people to the websites of its affiliates. Redirects may happen with the help of links injected into search results or commercial advertisements that may show up while browsing.

The problem is that virus does not take responsibility for the content that is displayed in its search results. As Polarity points out in the License Terms, the “User understands that Company is not responsible for this third-party functionality.”

This raises suspicions, and you should better be careful when clicking on links revealed by this potentially unwanted program. Some of them may redirect to suspicious, infamous, or even dangerous web domains[3] used for malware distribution.

The developer also points out that the “Addition of alternative error page functionality, such as “Page Not Found” may be applied. It means that the software may block certain domains due to unspecified reasons and the only way to unblock them is to remove virus.

Illustrating virusThe browser hijacker may expose you to potentially dangerous content and trick you into installing malware

If these reasons are not enough for you to convince yourself how essential its removal is, you should also beware that this search engine allows the first-party publisher or Partner Cookies to be installed in your browser. Cookies cannot spy on your keystrokes or steal credit card details, but they should not be tolerated due to a continuous leak of non-personal information, including search queries, frequently visited sites, IP address, and so on.

If you are not acquainted with removal possibilities, you may need a guide to help you. The fastest and easiest way to get rid of it is to run a full system scan with SpyHunter 5Combo Cleaner or Malwarebytes and then restore the web browser's settings.

The other option is to eliminate the hijacker manually. For that, feel free to use a guide that is included at the end of this post. Whichever method you use, afterward, perform a system diagnostics with the FortectIntego PC repair tool to fix all system irregularities so your device wouldn't exhibit abnormal behavior, such as overheating, crashing, etc.

Avoid PUPs by staying attentive when installing new software

Potentially unwanted programs, including adware and browser hijackers, are usually distributed by “bundling.” It means they are appended to other free apps as optional downloads and hidden under Quick or Basic installation to evade rejection.

Although this method is legitimate, it is often used for the dissemination of intrusive ad-supported programs, which may cause significant browser malfunctions and push people into a risk of privacy violation or malware infection. Therefore it's vital to:

  • Select freeware download sources carefully;
  • Opt for Advanced or Custom installation option;
  • Read the terms carefully;
  • Deselect pre-marked components, such as extensions or add-ons.

These steps should be sufficient to keep your PC PUP-free. Keeping a reputable anti-malware is yet another precautionary measure that you should take into account.

Easy steps to remove virus

There are two ways to remove from the system – manual and automatic. The latter method does not require a tutorial because all you have to do is to install a professional security tool and run a full system scan with it.

Manual removal is a little bit more intricate. The name of the PUP hiding in your PC may not be related to the name of the hijacker, so you may find it difficult to detect. You should draw your attention to the date when programs were installed. If the date coincides with the browser's hijack, most probably that's the PUP you need to remove.

Last, but not least, it's important to eliminate malware from the web browser. Currently, it's compatible with Google Chrome, Mozilla Firefox, and Internet Explorer, so after PUP removal from Control Panel, don't forget to reset these web browsers manually:

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Uninstall from Windows

Windows users should restore their PC's after a hijack by following these steps:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Although the number of Mac users suffering the article's culprit is considerably smaller, it does not mean that this malware doesn't target them. If your web browser on Mac has been compromised, you should do the following:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Reset Mozilla Firefox to finish up the removal of hijacker:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Google Chrome users should follow this tutorial to eliminate PUP:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting browser hijacker

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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