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Search.snowballsam.com. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Browser hijacker

Search.snowballsam.com search may promote compromised search results

Start page of Search.snowballsam.com virus

Search.snowballsam.com search, which is also recognized as Snowball Sam, is a legitimate application in its nature. It has been developed by Tightrope Interactive Inc. with the primary service to stream online videos and provide accurate search results. However, the activities that it initiates, in reality, raise many suspicions. Recently, cyber security experts[1] classified Search.snowballsam.com as a browser hijacker and potentially unwanted program (PUP) due to the following reasons:

  • It installs to the system without requiring user's permission;
  • Once installed, it changes start page to Snowball Sam and search provider to Search.snowballsam.com;
  • It returns altered Yahoo-based search results;
  • It causes Search.snowballsam.com redirects to unknown web domains;
  • It generates intrusive ads on ransom websites;
  • It uses tracking cookies and can accumulate some pieces or sensitive information;

Search.snowballsam.com virus can affect most of the popular web browsers, including Google Chrome,[2] Mozilla Firefox, IE, and Edge. However, the default web browser is usually a target for browser hijackers.

If your web browser's settings have been altered all of a sudden, then most probably you have recently installed a free application from shady download source and hastened its installation by hitting the Next button. As for now, you should remove Search.snowballsam.com virus unless you don't mind what consequences the usage of the suspicious search engine may cause.

The first reason why security experts recommend Search.snowballsam.com removal is the reliability of search results. In contrast to legitimate search engines, Search.snowballsam.com redirect virus can display links to affiliate domains in priority, and disregard current algorithms applied for sorting search results.

Nevertheless, the main reason why you should not use Search.snowballsam.com URL is a risk of redirects to fake or phishing websites,[3] which may be used for malware execution. Apart from redirects, interaction with third-party ads can also have devastating consequences. Millions of people have tricked into download severe infections by clicking on pop-up warnings about outdated system's components that provide free software update downloads.

Las, but not least, you should not delay Search.snowballsam.com removal due to the continuous data leakage. This browser hijacker employs tracking cookies to inform its developers what websites you prefer visiting, what us your IP address, in which region do you live, what language do you speak, what is your name, email address, and so on.

It's possible to eliminate Search.snowballsam.com hijacker regularly, but due to the multiplicity of its files, Browser Helper Objects, and other PUPs that might have been installed alongside, it's advisable to remove Snowball Sam with the help of Reimage or similar anti-malware utility.

Be careful when installing free programs.

Although people often think so, PUPs do not show up on the system out of nowhere. Usually, compromised web browser's settings, an excessive amount of ads on each page viewed, slowdowns, and similar problems are a result of the inattentive installation of free programs.

Indeed, severe cyber infections are seldom distributed this way, but legitimate apps that belong to the PUP category are usually hidden under freeware installers as additional components. They may be represented as useful browser helpers, shopping assistants, speed-up utilities, and similar tools, but that's only a trick used to fool less experienced PC users.

Luckily, most of the update AV engines can detect PUPs before they get installed to the system. But before they are included in the list of unwanted programs, they can quite easily evade detection and elimination. To prevent this from happening, you should download free applications from reliable sources and install them using Advanced or Custom installation setup. In any of the installation setup window, you can find a pre-marked checkbox next to such and similar statement: “I agree with the installation of Snowball Sam” or something similar. Before clicking Next, don't forget to deselect such check boxes.

An easy Search.snowballsam.com redirects easily

You can select between two Search.snowballsam.com removal methods – automatic and manual. The latter requires the elimination of all suspicious/unknown programs that have been installed the same day when Search.snowballsam.com virus corrupted web browser's settings.

If you would leave some PUPs hiding in the system, they can keep initiating redirects and other unwanted activities. That's why we would strongly recommend you to remove Search.snowballsam.com automatically.

You can remove Search.snowballsam.com automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Search.snowballsam.com you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Search.snowballsam.com. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Search.snowballsam.com Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Search.snowballsam.com from Windows systems

The following instructions explains how to get rid of Search.snowballsam.com hijacker easily, but make sure to follow them carefully:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search.snowballsam.com and related programs
    Here, look for Search.snowballsam.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Search.snowballsam.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Search.snowballsam.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search.snowballsam.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Search.snowballsam.com from Internet Explorer (IE)

After the Snowball Sam removal from the system, reset Internet Explorer to get rid of its extensions:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Search.snowballsam.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Search.snowballsam.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search.snowballsam.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Search.snowballsam.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Search.snowballsam.com from Mozilla Firefox (FF)

Search.snowballsam.com search engine will be gone from Mozilla Firefox only after resetting it:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search.snowballsam.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search.snowballsam.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Search.snowballsam.com from Google Chrome

Restore Google Chrome after Search.snowballsam.com hijack by following these steps:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search.snowballsam.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Search.snowballsam.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Search.snowballsam.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search.snowballsam.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Search.snowballsam.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search.snowballsam.com removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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