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Remove virus (Free Instructions)

removal by Jake Doevan - - | Type: Browser hijacker

What is and where did it come from? virus is a potentially unwanted program (PUP) that travels bundled with freeware. Once you rush with software installation, this sneaky program secretly gets inside the computer and alters browsers’ settings without asking your permission. After hijack you will see a brand new homepage and search engine every time you launch the browser. Using this search engine is not a good idea because there you will find lots of commercial content that barely meets your needs and expectations. Of course, you will have to visit several questionable websites in order to realize that something is wrong. Unfortunately, your research might end up badly. Some of these links might lead to potentially dangerous websites, and you can catch other computer infection. Even though this search engine might look reliable at first sight, you should never trust a program that shows up on you PC out of the blue. Also, take a closer look at the main page. Do you see Terms and Agreements, the Privacy Policy or other information about the developers? Indeed, these pages are non-existent. That means you should remove from your PC immediately because this PUP might gather sensitive information about you.

Questions about virus

Browser hijacker takes full control over the infected web browser. Once it makes necessary changes in the browser, it prevents users from restoring previous settings. The only way to reset your homepage and default search engine is removal. Unfortunately, this PUP tries its best to stay in PC as long as possible. It might even install “helper objects” that protects browser hijacker and lets to stay longer. For this reason, this annoying computer infection cannot be uninstalled simply. You have to employ a professional and reputable anti-malware program, such as Reimage Reimage Cleaner and scan computer’s system. The program will find all malicious components and remove PUP effectively. virus can also install additional plugins or add-ons to the browser – malware removal tools are capable of eliminating these entries as well.

The picture of virus

Users, who encounter browser hijackers, often complain about annoying redirect problems. redirect issue is also worth explaining. The browser hijacker initiates unexpected redirects to various promotional websites. The purpose of them is to boost traffic to particular Internet sites that need popularity. The developers of this PUP use users for generating revenue. Redirects, sponsored links, hundreds of advertisements are the source of incomes. Moreover, we have to warn you to stay away from suspicious ads. They might offer great deals or suggest installing supposedly useful software, but all their offers are fraudulent and misleading. What is worse, some of these ads might be a part of malvertising campaigns, so, if you accidently click on the ad, some ransomware, Trojan horse or other malware might sneak inside your computer.

Invasion of the browser hijacker

As we already mentioned browser hijacker spreads bundled with free software that users download from the Internet. We want to remind you to use only safe and reliable sources for program downloads. Do not use Torrents, file-sharing services or questionable domains. Moreover, PUPs always spread bundled with software and are added as an optional program. It’s important to choose “Advanced” or “Custom” installation mode because it allows seeing the checkbox with additional programs and declining their installation by unchecking them simply. Unfortunately, users rarely choose advanced installation setup; they often make a mistake by choosing “Quick” or “Recommended” settings. Using this setup, they let PUPs enter computer’s system and later have to dedicate their free time for unpleasant virus elimination.

How to remove from the system?

Earlier we revealed the best way to remove from the computer. You have to employ professional malware removal tools and scan computer’s system. An updated version of anti-malware program assures that browser hijacker with all its “helper objects” are wiped out from computer’s system. Additionally, you can do it on your own, without additional software. However, manual removal is complicated, because it’s not easy to find this sneaky computer infection. If you still insist on fighting the virus bare hands, follow our instructions presented below.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove virus, follow these steps:

Get rid of from Windows systems

To remove from your computer you have to remember the latest installed programs. One of them might be responsible for browser hijacker. You have to find and eliminate this program.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

It’s uncommon that Mac OS X users catch this computer infection. However, if it happens, look through the recently installed programs and detect which one is responsible for the browser hijacker.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

Browser hijacker might have installed additional extensions to Internet Explorer. Look through the list of add-ons and uninstall suspicious entries.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

If your Microsoft Edge was infected with this computer infection, follow these steps bellow.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF) virus might have installed additional extensions or plugins. Look through the list and eliminate all suspicious entries.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

Check the list of extensions. You might find new and suspicious add-ons. Eliminate them without any hesitation and consideration.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

Look through recently installed extensions and uninstall all suspicious entries.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. Adam says:
    October 11th, 2016 at 1:29 am is useless. Im so glad that its gone!

  2. Jonathan says:
    October 11th, 2016 at 1:30 am

    Ive been trying to remove this search engine for days… Its so annoying!

  3. Peter says:
    October 11th, 2016 at 1:34 am

    I cannot understand how and when it ended up on my PC. Anyways, thanks for instructions. I hope they will help me.

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