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SerbRansom ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware
12

The fresh news about SerbRansom virus

SerbRansom virus (also known as SerbRansom 2017) is a recently emerged ransomware[1] which is not only capable of encrypting files but also spreads some political ideas. The developer of this virus is the ultranationalist hacker from Serbia which is known under the name R4z0rx0r. The developer is also associated with creating “Google Dorker for SQL Injection” app for hacking Croatian websites and developing other shady applications. However, at the moment of writing this brand new ransomware is not a hazardous cyber threat and haven’t started spreading widely yet. SerbRansom ransomware uses AES[2] encryption algorithm to damage targeted files on the computer and appends .velikasrbija file extension. However, added extension may change because malware is created via builder which allows modifying various settings of the ransomware. Hackers can use this tool to change the list of targeted files, Bitcoin wallet ID, contact email address, camouflage ransomware binary files, and the decryptor necessary for the data recovery. Distribution methods of the SerbRansom malware are still unknown; however, it is expected to use traditional infiltration methods[3].

SerbRansom 2017 virus behaves like an ordinary file-encrypting virus. Once data encryption is over, it drops a ransom note. However, this ransom-demanding message is quite unique because in the background it plays a Serbian national song[4] associated with “Kosov in Serbia” movement. The ransom note includes personal information about the victim: username, PC name, and IP address. Hacker asks to pay 500 USD in Bitcoins and send a screenshot of the transaction via provided email address. Cyber criminals use terrifying tactics to encourage people to rush with the payment. According to the ransom message, the virus deleted one random file after every 5 minutes. Even though it’s a lie, victims should not let this cyber threat to stay long on the computer. It’s important to perform SerbRansom removal immediately. The best way to terminate the virus is to run a full system scan with Reimage or other reputable anti-malware software. We want to point out that automatic removal is the only one safe option to terminate the virus from the computer. Do not try to remove SerbRansom 2017 manually. It’s a tough task, and you may damage your machine even more.

How can you get infected with ransomware?

SerbRansom virus hasn’t started spreading actively; therefore, its distribution methods are still unclear. However, the developers of the ransomware probably use the same strategies as other hackers. Hence, if you want to avoid malware and protect your data from the encryption, you should learn about the most popular ransomware distribution methods. The highest chances to encounter ransomware is to open a spam email and its malicious attachment. Malware often is obfuscated as safe-looking Word or PDF files, and the content of the email gives misleading reasons to open it. Moreover, some examples trick users into installing bogus software or its updates by providing misleading online ads. Bear in mind that malware-laden ads may be delivered on the legitimate websites too. However, browsing on unsafe websites might end up with ransomware attack as well. Therefore, if you want to avoid SerbRansom 2017 or other viruses, you should be attentive and take all necessary precautions[5] when using the computer.

What should you do if you got infected with SerbRansom ransomware virus?

After malware attack, you should think about anything else but SerbRansom removal. Keeping ransomware on the computer may lead to the data loss or cause another malware attacks. Virus removal requires employing a strong and reputable malware removal tools such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. If you cannot install security tools or scan the system, reboot your computer to the Safe Mode and try again. Unfortunately, it’s not enough to remove SerbRansom to get back access to your files. For that, you will need to use data backups or try additional data recovery methods presented below.

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Manual SerbRansom virus Removal Guide:

Remove SerbRansom using Safe Mode with Networking

If you cannot install or perform automatic virus removal, reboot your computer to the Safe Mode and try again.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove SerbRansom

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete SerbRansom removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove SerbRansom using System Restore

If the previous method did not work and malware still prevents you from scanning the system with malware removal tools, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of SerbRansom. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that SerbRansom removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove SerbRansom from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you get infected with SerbRansom ransomware virus you should not consider paying the ransom. Try additional data recovery methods presented below or use your data backups. 

If your files are encrypted by SerbRansom, you can use several methods to restore them:

Restore files encrypted by SerbRansom ransomware with a help of Data Recovery Pro

Data Recovery Pro is a professional tool which was created to restore accidentally deleted or corrupted files. However, due to the raise of the ransomware attack, this program has been updated and now can help to recover some files encrypted by ransomware.

Recover files encrypted by SerbRansom virus using Windows Previous Versions feature

Windows Previous Versions feature allows “traveling back in time” and accessing previously saved versions of the files. This method allows copying only individual files, so you can rescue the most important documents. However, this method is only valid if System Restore function has been enabled before the SerbRansom attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Retrieve files encrypted by SerbRansom ransomware using ShadowExplorer

Usually, ransomware deletes Shadow Volume Copies of the targeted files; however, sometimes viruses fail, and victims can easily restore their files without paying the ransom. If ransomware left shadow copies untouched, follow these steps:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

SerbRansom Decrypter is not available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from SerbRansom and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References


  • Migel

    500 USD???? Are they crazy??? Greedy hackers!

  • Sue

    hopefully, the virus wont start spreading worldwide. We have so much cyber threats already :/

  • user78

    Please, stop creating file-encrypting viruses!!