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SyncCrypt ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware
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SyncCrypt ransomware applies a new disguise

The picture displaying  SyncCrypt ransomware

SyncCrypt virus operates as crypto-virus which encode files with AES cipher and demand ransom. After the encryption is finished, the malware appends .kk file extension.[1] Further instructions are provided in AMOUNT.txt and readme.html files. Besides that, readme.png is dropped on a victim’s computer as well.

Felons urge victims to send the exact amount of bitcoins to the indicated address and within 48 hours. Otherwise, the files are supposed to be lost.

In case netizens encounter technical difficulties, they can contact the perpetrators via the three indicated email addresses: getmyfiles@keemail.me, getmyfiles@mail2tor.com and getmyfiles@scryptmail.com. However, there is no certainty that the perpetrators will send the files back. Instead, it would be wiser to initiate SyncCrypt removal. You can do it faster with the assistance of Reimage or Malwarebytes Anti Malware.

Ransomware market is booming

After the strike of WannaCry and Petya, there has been a surge in copy crypto-malware appearing. Inspired by the destructive and mass-scale damage inflicted by the latter threats, authors of other viruses wanted to share the minute of glory as well.

Speaking of this threat, it does not seem to imitate the former threats. In fact, it operates quite ordinary, as it encodes the files and then opens the files with further instructions. As common for file-encrypting threats, the perpetrators also set the time limit. However, it is a common strategy among to exert pressure on victims. Instead of complying with the demands, you should remove SyncCrypt right away.

 2017 August update: crypto-virus employs several disguise methods

While the threat has recently emerged, it already presents several unique features. Now it targets users with an insidious technique. The spam email contains Windows Script File (WSF)[2] file which downloads arrival.jpg[3]  or alternatively named image. 

Nonetheless, it only serves as a disguise for the embedded .zip file. Unfortunately, it contains the main payload of the malware. This technique gives an immunity to the virus. Nonetheless, some security tools still detect it. SyncCrypt, indeed, 

presents cunning features. Even a victim does not open the .jpg file, the .zip content is still downloaded. Within a while, sync.exe, readme.html and readme.png files are dropped[4]. All crucial files are encoded and now contain .kk file extensions.

SyncCrypt virus also presents another exceptional feature: when the encryption process is done, the malware opens the image taken from Olafur Arnalds' album “…They Have Escaped the Weight of Darkness” cover. The tendency to append such extension also reminds of KKK ransomware. Unfortunately, there is no official decrypter released for the virus.

Transmission techniques remain the same

When it comes to ransomware, you can expect it to target victims via:

  • Spam emails
  • keygens
  • browser extensions[5]
  • rogue software
  • exploit kits

Elaborating on the first method, users can cease the infection simply by ignoring the email which is supposedly sent by the FBI or the court sending subpoena. Such emails often contain fake invoices attached. Recent Locky variation, Diablo6 ransomware perfectly illustrates such distribution technique.

Speaking of exploit kits[6], users cannot simply cease the assault as it is not visible. In that case, rely on malware elimination software.

Delete SyncCrypt crypto-virus

Indeed, a file-encrypting threat is no ordinary computer virus, but there are still ways to counterattack it. Without nurturing naïve expectations on perpetrators’ sense of conscience, remove SyncCrypt virus. If your anti-virus and anti-spyware tools do not respond, reboot the system in Safe Mode.

Note that at the moment there is no official SynCrypt Decrypter available yet, avoid installing the one promoted by cyber perpetrators. After you remove SyncCrypt virus, take a look at the below data recovery instructions. There is no information whether the malware targets any particular country, so even if you reside in Finland[7] or France, be vigilant.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall SyncCrypt ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual SyncCrypt virus Removal Guide:

Remove SyncCrypt using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove SyncCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete SyncCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove SyncCrypt using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

in case the first method did not grant you the expected access, try performing System Restore. Note that this functionality will revert the system a while back in time. Unless saved properly, you may lose some files or apps installed between the created last restore point and the present.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of SyncCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that SyncCrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove SyncCrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by SyncCrypt, you can use several methods to restore them:

What is Data Recovery Pro?

This utility is designed to help netizens recover damaged and lost files.

The usefulness of Shadow Explorer

Since SyncCrypt malware does not manifest the ability to delete shadow volume copies, you are likely to succeed in restoring the files with the assistance of this software.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from SyncCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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