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Remove virus (Easy Removal Guide)

removal by Olivia Morelli - - | Type: Browser hijacker

What can you expect from

Questions about virus

Wanting to change your browsing routine with some new homepage or search engine can soon turn bitter if you unknowingly install the virus on your computer. This website seems to provide exciting and useful features, such as quick access to social media or shopping sites. These speed dial options are accompanied by a bunch of other tools including the Internet speed tester, selection of different wallpapers and the ability to save secure notes. This supposedly useful browser extension is brought by Imali Media, the company which has already created a number of similar sites, including which is apparently related to the Topsafetabsearch. What is concerning, thought, that the site creators do not leave you much of a choice whether to use this program or not. So, you can expect the hijack even if you are fully satisfied with your current homepage. Because of such intrusive behavior regarding users’ browsers, the extension deserves to be attributed to the category of browser hijacker viruses. Although they are not especially malicious, such programs are still potentially unwanted and can be removed from the system without hesitation. Later in the article, we present a couple of removal options which should help you get rid of this uninvited guest from your computer as soon as possible. If you are in a rush, though, you can simply scan your computer with an antivirus utility, for instance, Reimage Reimage Cleaner Intego. It will give you the desired effect quicker. browser hijacker virus

Now, let us discuss a couple of other features that the researchers have disclosed about the malware. The first aspect you may not like about this search engine is that it is barely useful. You should not rely on it if you are looking for a straight answer because it might simply not provide you with any. Instead, the search results will be filled with third-party ads and links to the sponsored websites or software download sites. What is more, to receive these results, you will be redirected through a suspicious domain. This relates to another problem of this questionable search engine, the redirect issue. Apart from initiating Plusnetwork redirects to display the search results, the hijacker can also trick you into visiting insecure domains by presenting altered link descriptions. For instance, when clicking on some ad with a tempting online shopping deal, you may end up on an insecure domain, trying to sell you non-existent products or involve you in scams. Needless to say, you should remove from your computer when you have the chance.

What are the best browser hijacker prevention tactics?

Browser hijackers like are lightweight cyber infections so they can slip through your computer’s security shields without much difficulty. Nonetheless, if you know when and how to use the antivirus utility in combination with your own skills, avoiding can be quite easy. First and foremost, we should highlight that such potentially unwanted programs often hide in software bundles, so investigating the downloaded content before installing it on your computer is of high importance. You should give your antivirus utility some time to scan the downloaded material or initiate the scan manually. Then, you should also cancel the installation of shady content via the “Advanced” or “Custom” installation modes. In the case of, you should unmark the option allowing to set this suspicious domain as your default search engine and homepage.

What should you know about removal?

The essential thing to be aware of when preparing for the removal is that such viruses are unlikely to be located in one place, or be easy to eliminate from the computer. They tend to additionally install software like browser extensions, add-ons, etc., as a form of insurance. So, your computer can only be virus-free if you eliminate all these additional programs from the system as well. Since virus might not be easy to deal with, we recommend employing professional antivirus software to do the job. The full system scan only takes a few minutes, so you save hours trying to remove manually. If such removal technique does not scare you at all, you can use our step-by-step guide below to eliminate this hijacker from your computer yourself.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems may be running in your task manager as Topsafetabsearch.exe process, but it may as well be labeled otherwise. So, to find out which PUP is causing the redirects to this suspicious domain, investigate your recently installed programs. In case you have any suspicions, double-check the legitimacy of the software online. Once you terminate all the suspicious processes, do not forget to scan your PC with Reimage Reimage Cleaner Intego.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

It is yet unknown whether can infect Mac OS X and its Internet browsers. In case this suspicious site does appear on your homepage, you should scan your computer with SpyHunter 5Combo Cleaner. To remove the virus manually, you should go through the list of your recently downloaded programs and locate the potentially suspicious software.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. truppente says:
    September 28th, 2016 at 3:10 am

    It makes my blood boil when I see one of these on my browser!

  2. codie says:
    September 28th, 2016 at 3:11 am

    Expanded search possibilities? Thanks but no thanks

  3. DavieDave says:
    September 28th, 2016 at 3:12 am

    Does this one affect macs too?

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