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Remove VirLock virus (Recovery Instructions Included) - Feb 2017 update

removal by Julie Splinters - - | Type: Ransomware

Key facts about VirLocker ransomware

VirLock ransomware virus is a program that you don’t want to run into. It acts just like Your Computer Was Automatically Blocked virus, Crypt0l0cker, Locky virus, etc. Once installed, this virus executes several copies of its executive file. The first copy registers itself as a Windows service and runs without stopping, while the other copy acts like a spare copy of the first process which ensures that the first one does not stop working and encrypting victim’s files. The virus is designed to target particular file extensions, so as a result, it encrypts all files that have these extensions[1]. Bear in mind that VirLock virus can irrecoverably corrupt the vast of your precious files, including photos, videos, documents, presentations, music, and other file types. Also, it has been discovered that this version of ransomware can also connect to removable drives, DropBox, etc., so you should consider other solutions where you could keep your files (see this post – How to backup your files?)[2]. Then, this deceptive virus launches a frightening message, stating that pirated software has been detected in the computer system and that the computer has been blocked. Instead of following its commands, you should follow our VirLock removal guide in the end of this post. Reimage Reimage Cleaner Intego could be your quick fix for this virus. 

The following message informs the user that he can be sentenced to up to five years in prison and 250,000 pounds fine. However, according to this message, as the “first-time offender,” the victim of VirLock ransomware can fix this problem by paying 250 pounds in Bitcoins. The message says that the user can pay the fine online via Bitcoin payment system, or pay it offline by going to the local courthouse and paying by cash. We believe that criminals included the “offline” payment option only to make the message sound more legitimate since legal authorities do not ask to pay fines in Bitcoins. To put it simply, this message is simply a ransom note, urging the victim to pay a ransom. This note end with a threat, saying that all victim’s files will be deleted if the penalty is not paid within three days of if the victim attempts to “remove the message.”

The example of Virlock virusVirLock virus displays a deceptive message and demands to pay up.

However, we have some good news for victims of VirLock virus. Despite the fact that its authors had put big efforts and attempted to make this virus powerful, it seems that they failed and made a huge mistake by forgetting to delete Volume Shadow Copies[3] from victim’s computer. You can use these copies to restore previous versions of your files, or, in other words, you can just recover your data for free. If your PC is already infected, you should download a reliable security software or other reputable anti-spyware, remove VirLock, and then recover your files using VSC.

Update 2017 January: the polymorphic ransomware gets improved

Questions about VirLock virus

2016 year has been the year full of elaborate and vivid ransomware. Locky virus and Cerber ransomware might have been perceived as most destructive and terrifying cyber infections. However, the world is yet to see the new modified version of VirLocker ransomwrae. Though previously it has been already spotted as a polymorphic virus, the hackers introduced some changes making the virus more damaging. It is capable of multiplying its malware infections by absorbing affected files. There are several stages of executing its mission. Firstly, it processes the infected files. Then, it injects its malevolent code into a targeted file. Thirdly, the targetted data is encoded. Finally, the affected files are merged with the original version of the threat and, likewise, evolve into malware themselves. In comparison with other threats, careless click on the affected file results in the malware execution. Previous ransomware infections tend to disguise their activity in order to avoid elimination. It seems that VirLock malware, on the contrary, exposes itself in order to strike a fatal blow.

Distribution and infection peculiarities

In most of the cases, VirLock ransomware is spread via misleading email messages that pretend to be important notifications from reputable companies. You may be informed about important payments, fines, purchases or other things that typically make people download the attachment. In fact, that’s the thing that you should never download to your PC because that’s how this virus is spread around. Of course, these are lots of other ways how to ransomware can show up on your computer. You should be very careful with various pop-up messages if you want to avoid viruses like this one. Also, you should stop visiting illegal sites because they can also infect your computer[4].

Avoiding ransomware

If you wish to protect your computer from ransomware attacks[5], you have to apply several layers of protection. Here are our top tips on how to secure your data and prevent ransomware from infecting your PC:

    1. Do not open suspicious email letters, and especially avoid opening files attached to such emails. Even if the attachment is Word file, it does not mean that it is safe. Cybercriminals nowadays use advanced technologies and they no longer need to send .exe files to infect user’s computers.
    2. Update all your programs to the latest version to prevent criminals from taking advantage of software vulnerabilities.
    3. Back up your files. It is the only 100% effective way of recovering your files in case the original ones get encrypted. We do not recommend using online clouds to store your files because some viruses can access them via an Internet connection and encrypt them as well.
    4. Install a good anti-malware software and set scheduled system scans to keep your computer spyware/malware free.

VirLock elimination instructions

Unlike typical computer programs, VirLock ransomware does not have an uninstaller and in fact, it is very hard to remove it if you do not have a proper malware removal program. We do NOT recommend you to mess with this malicious virus on your own because you might do more harm than good to your computer. The easiest, safest and fastest way to remove VirLock is to command an anti-spyware program to detect it and eliminate it. For that, download a reputable security software and run a system scan with it. We recommend using Reimage Reimage Cleaner Intego software. If you can’t use VirLocker removal steps because this ransomware is blocking you, you should reboot your computer to Safe Mode with Networking or use System Restore. 

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove VirLock virus, follow these steps:

Remove VirLock using Safe Mode with Networking

If VirLocker ransomware has locked your computer, use these instructions to regain access.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove VirLock

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete VirLock removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove VirLock using System Restore

If Safe Mode with Networking method does not help, you should use System Restore function to disable VirLock.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of VirLock. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that VirLock removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove VirLock from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by VirLock, you can use several methods to restore them:

How effective is Data Recovery Pro?

This program is designed for locating damaged or missing files. Nonetheless, it might be practical recovering files affected by this ransomware.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by VirLock ransomware;
  • Restore them.

Use Shadow Explorer to recover files encrypted by VirLock ransomware

If you are lucky enough to find out that VirLock did not removeShadow Volume copies of your files, you can use this tool.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

VirLock ransomware decrypter is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from VirLock and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Daniel38 says:
    July 20th, 2016 at 8:18 am

    Thanks!!! Recovered my files, I cannot describe how happy i am!

  2. Samantha says:
    July 20th, 2016 at 8:18 am

    IT WORKS!!!!

  3. Omi says:
    July 20th, 2016 at 8:21 am

    Defeated this virus, finally. Used Reimage to remove it – it didnt disappoint me 🙂 Thank you guys for sharing these great tips 🙂

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