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Remove Wholocked ransomware (Free Guide) - Virus Removal Instructions

removal by Olivia Morelli - - | Type: Ransomware

Wholocked ransomware is the threat that encrypts major part of the commonly used files and demands payment in cryptocurrency

Wholocked ransomwareWholocked ransomware - the virus that demands money fro victims claiming to have the needed decryption tool. Wholocked ransomware – the cryptovirus that is marking encoded data with .wholocked, hence the name of the threat. Typical ransomware virus focuses on file locking, so AES and RSA encryption algorithms help to change the original code of pictures, documents, video, audio files. Once that is done, criminals can demand payments of 300 euro by claiming to provide the decryption tool and key after that. However, when you transfer the said amount of 0.036 BTC to the account controlled by malware creators, your files more likely to remain affected and locked still. 

These people behind the Wholocked ransomware virus only care about your money, so the ransom demanding message gets placed on the desktop immediately after the successful encryption. READ_ME_Heyyyyyyy.txt file contains a short note about the encryption with the particular amount of cryptocurrency that is asked from people. The issue with this virus is affected files, so you should focus on virus removal and try to recover files using data backups or third-party tools. Decryption is not possible for this threat, so you need to clear the system instead.

Name Wholocked ransomware
Type Cryptovirus[1]
File appendix .wholocked is the extension that is added at the end of every encrypted file after the successful file locking procedure
Ransom note READ_ME_Heyyyyyyy.txt – the file that contains information about encryption and determines a particular amount of money demanded from the victim
Distribution Infected files with a malicious script can get added to the email notifications and trigger the direct drop pf the ransomware payload, so encryption is started immediately.
Ransom amount 0,036 BTC that is equivalent to 300 euro
Elimination Wholocked ransomware removal – the process that requires anti-malware tools because you need to terminate all programs and files associated
Repair Run the scan with PC repair tool like Reimage Reimage Cleaner Intego, so you can ensure that corrupted parts of the system get properly recovered and all functions run as supposed to

Wholocked ransomware comes from the HiddenTear file virus family, so there are many features that can trigger changes and damage in the system.[2] Besides demanding payments, this ransomware can delete, corrupt, affect, add other files and programs. When these changes are made, the device is pretty much controlled by the virus itself.

All those changes in system folders and functions of the computer trigger issues with Wholocked ransomware removal too since malware can disable data recovery or system security features. You are left with fewer options for file recovery when a threat like this disables particularly helpful functions or installs programs with such purpose. 

This ransomware is somewhat typical, so when the Wholocked files virus starts affecting the machine, it changes wallpaper, adds other images, locks the screen using the picture with information, the ransom amount, places where you can buy cryptocurrency. The text file delivers the following message:

All your files have been encrypted!
All your documents (databases, texts, images, videos, musics etc.) were encrypted.
The encryption was done using a secret keythat is now on our servers.
To decrypt your files you will need to buy the secret key from us. We are the only on the world who can provide this for you.
What can I do?
Pay the ransom, in bitcoins, in the amount and wallet below. You can use www.coindirect.com/de – coinbase.com – coinmama.com – LocalBitcoins.com to buy bitcoins.
0.036 Bitcoin = 300 EURO
Send BTC Address = 1NxoWvpXufC5PkagnfWD9Rf19wm5jchVkX

Wholocked ransomware virusWholocked virus is the file-encryption based malware that focuses on getting profit from victims.  

Try to ignore anything that is related to Wholocked ransomware, so you can avoid additional malware and damage to your machine. Contacting these criminals can trigger other issues, so you will experience problems with the computer and its performance when the malicious actor sends additional trojans or worms via email or directly on the affected device.

You need to remove Wholocked ransomware instead of paying those extortionists, so you can repair your files, restore functions of the machine, and focus on securing the system. The payload can be added as an executable file or a few, so you cannot find the program, all associated files yourself.

The best option for these infections that are stealthy and focus on creating damage, the frustration by affecting the performance of your machine, is to run the anti-malware tool. By going so you can fully terminate Wholocked ransomware and get back to the system that is free of malware.

The selection of these security tools should be based on the detection[3] rate that is determined by analyzing samples of the possible Wholocked ransomware virus. Not all tools can find and remove this malware.

Wholocked cryptovirus 

Removing Wholocked ransomware is not the same as recovering .wholocked files

Experts[4] note that it is crucial to remove Wholocked files virus, but we want to determine that termination of the threat is crucial for the device and your future using the machine. Running anti-malware tool or security program is not ensuring the proper file recovery. 

We can understand that getting your files back after the encryption held by this malicious three is extremely important and may be the main focus and goal of yours. However, you need to clean traces of the infection, terminate all processes that Wholocked ransomware runs on the computer before doing anything else.

There are many algorithms that can be used to lock your data. Also, Who Locker ransomware runs scripts to ensure the persistence and disable many other functions needed for the PC repair. So you need to fully delete the infection, recover affected system files with tools like Reimage Reimage Cleaner Intego and then you can try to replace encoded files with safe copies. There is no better option than data backups.

.Wholocked virusWholocked ransomware is the infection that can lead to issues with files or even money when the person decides to pay up.

Ransomware infects machines by using malicious scripts

The payload file of the cryptovirus can get loaded on the system from the spam email notification that contains a malicious link or a URL to a hacked site that triggers the direct drop of a malware payload. These emails also can include attachments of documents with malicious macros.

Pirating, torrent, p2p sharing sites, and other similar platforms can distribute such files with the purpose of infecting machines. You need to pay attention to various details and rely on the sources that cannot spread malware to your device. Official software providers are the ones that should be trusted only.

Also, remove any emails from unfamiliar companies, services. Clean the email box more often and avoid downloading files from emails that raise questions.

Terminate the .Wholocked file virus and clear the damage in system folders

The initial infection process of the Wholocked ransomware virus cannot be noticed, so you only react to the encryption, when other processes are already done. You need to react as soon as possible, so the malware is not affecting the crucial functions of the machine.

Wholocked ransomware removal takes time, but choosing the proper anti-malware tool can change some things for you. If you go for the security applications like SpyHunter 5Combo Cleaner or Malwarebytes, you can run them and look for mano malicious files at once. Then there are a few steps that can be taken to delete all the threats off of the machine.

To remove Wholocked ransomware properly, you need a thorough system scan. During that process, the machine is cleared off of the malware-related files. Once that is done, run Reimage Reimage Cleaner Intego or a similar system optimizer and repair functions of the PC. After all that, you can rely on data backups and other file repair options.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Wholocked virus, follow these steps:

Remove Wholocked using Safe Mode with Networking

Reboot the system in Safe Mode with Networking and then run the AV tool to remove Wholocked ransomware

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Wholocked

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Wholocked removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Wholocked using System Restore

Make the system clear of malware by using the System Restore feature

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Wholocked. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Wholocked removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Wholocked from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Wholocked, you can use several methods to restore them:

Try Data Recovery Pro for your file restoring processes

Try to recover files encrypted by Wholocked ransomware or data deleted accidentally with this porgram

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Wholocked ransomware;
  • Restore them.

Windows Previous Versions feature can restore your files individually

If you used System Restore, you can try to rely on Windows Previous Versions for file recovery after the Wholocked ransomware attack

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadoExplorer can be an option for file recovery after Wholocked ransomware encryption

When Wholocked ransomware is not affecting Shadow Volume Copies, you can rely on the ShadowExplorer and restore encoded data

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Wholocked ransomware is not decryptable

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Wholocked and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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