“Windows Error Code: DLL011150” scam (Microsoft Support Scam) - Removal Instructions
“Windows Error Code: DLL011150” scam Removal Guide
What is “Windows Error Code: DLL011150” scam?
“Windows Error Code: DLL011150” is a tech support scam that some users might be tricked by
"Windows Error Code: DLL011150" scam is a social engineering attack aimed at inexperienced users to make them call the fake tech support
“Windows Error Code: DLL011150” scam is a fake alert that anybody could encounter when browsing the web on Google Chrome, Mozilla Firefox, Safari, or another web browser. In the message, it is claimed that the computer has been blocked due to suspicious activity and malware infection that was seemingly detected based on users' IP. Additionally, visitors are also asked for a username and a password in a “Sign in” field.
As evident, “Windows Error Code: DLL011150” is yet another tech support scam[1] that uses social engineering in order to make users call the alleged helpline at +1 (877) 938 0878 and sort out the issue. Most probably, there are no issues with your PC if you encountered this fake error, and cybercriminals are simply willing to trick you into paying fake tech support fees, subscribing to useless services, or installing malware behind your back. “Windows Error Code: DLL011150” scam can cause serious financial damages, malware infections, as well as privacy issues, so you should never trust the prompt.
Name | “Windows Error Code: DLL011150” scam |
Type | Tech support scam, fake alert, online fraud |
Distribution | Users can encounter a fake popup accidentally after being redirected from a malicious website, or due to adware infection on their computers |
Display | Users can encounter the alert on a random website (for example, jkcomputersupport.co) |
Claims | The message claims that users' computers are infected with malware so that their computer returned an error “Windows Error Code: DLL011150,” which prompted a complete computer block. To resolve this, they are asked to call a provided tech support phone number |
Dangers | Installation of malware, financial losses, identity theft |
Contact number | +1 (877) 938 0878, although the number can vary from site to site |
Solution | Never call the provided number, and leave the site immediately. Additionally, you should check your machine for adware – uninstall all suspicious programs as explained in the bottom section below |
Further checks | If you contacted the fake tech support, you should immediately change all your passwords, scan your computer with anti-malware, and then fix possible virus damage with FortectIntego or similar repair software |
Social engineering is a tactic used by cybercriminals in order to make users do things that they otherwise would not. By exploiting people's psychology and lack of knowledge on a particular topic, crooks reach their goals fast, causing significant financial losses or other damage in the process. “Windows Error Code: DLL011150” is one such instance, and if you encountered this fake error message or called the criminals, you should not ignore it.
“Windows Error Code: DLL011150” scam can be encountered on a variety of different websites. Most commonly, the URL names resemble words that are associated with technical support or computer fixing, for example, “jkcomputersupport.co” – this is another trick to make users believe the fake claims.
As soon as such a malicious site is reached, visitors are presented with the following message:
VIRUS ALERT FROM Microsoft
Windows Error Code: DLL011150
This computer is BLOCKED
The server khadir.xyz is asking for your username and password.
That server also reports: “Suspicious movement distinguished on your IP address because of destructive infection introduced in your PC. Call Toll Free now @ +1 (877) 938 0878 for any help. Your information is at a genuine risk. There is a computer framework record missing because of some harmful infection Debug malware blunder framework disappointment. It would be ideal if you contact experts to rectify the issue. Please do not open web program. Contact Computer experts at Toll Free Helpline at +1 (877) 938 0878
CONTACT US
TOLL FREE Helpline: +1 (877) 938 0878.
“Windows Error Code: DLL011150” scam is just one of many fake messages that attempt to utilize a familiar name (in this case, tech giant Microsoft) to make users believe in claims that are not true. However, Microsoft has nothing to do with this message, and it is created by cybercriminals who seek to trick regular users into calling the provided number. You should never agree to what the crooks are asking you for, and instead remove “Windows Error Code: DLL011150” scam site from your screen immediately.
"Windows Error Code: DLL011150" is a fake pop-up message that can be encountered on multiple various websites
Unfortunately, there are many visitors that might be compelled to call the provided number after they are threatened by false claims (computer infection, information loss, username and password compromise, computer blockage). The “Windows Error Code: DLL011150” scam authors would try to convince to do one of the following:
- Purchase a licence for an alleged anti-malware software;
- Ask to allow remote connection and install malicious software on the computer (this can be used to steal login information, passwords, banking details, etc.);
- Pay for the fake tech support services (crooks speak using technical terms and pretend that that they have fixed the issue)
If you have provided remote access to your computer, “Windows Error Code: DLL011150” virus removal should be performed with the help of powerful anti-malware software, such as SpyHunter 5Combo Cleaner or Malwarebytes. In case you see that your machine is struggling after the elimination of malicious software, repair it with FortectIntego.
Finally, if you experience frequent redirects to “Windows Error Code: DLL011150” and similar scam sites, you should check for potentially unwanted programs – we provide details below.
The art of social engineering: signs to look out for
Phishing is one of the most common techniques used by threat actors to infect users' machines with malware or make them provide sensitive details about themselves, such as credit card details or high-demand Premium user accounts (Netflix, Amazon, etc.). Unfortunately, many users are unaware of what cybercriminals do behind closed doors, and troubles start when they encounter an online scam for the first time.
While some scams are engineered to near perfection, others are just done poorly. “Windows Error Code: DLL011150” fake alert belongs to the latter group, as it contains multiple grammar/spelling errors, and also use a combination of words that make no sense whatsoever (for example, “There is a computer framework record missing because of some harmful infection Debug malware blunder framework disappointment” seems to be a phrase compiled by somebody who is not English native, and has no clue what these words mean in the first place).
Thus, the first thing to look out for is grammar and fluency of the message, although this is not always the case. Some criminals manage to replicate messages in a manner that would make a lot of sense from a technical point of view – extortion scams are perfect examples of cleverly engineered fraud.
Also, experts[2] suggest you should look out for the following popups and messages while surfing the web:
- Fake Flash Player updates or downloads that are seemingly missing from your system;[3]
- Surveys that promote too-good-to-be-true prizes, such as iPhone or a PlayStation;
- Push notification prompts that ask you to press “Allow” to view the contents of the site.
"Windows Error Code: DLL011150" fake notifications can be encountered after being redirected from a malicious site or due to adware secretly installed on the machine
The correct way to handle “Windows Error Code: DLL011150” scam
“Windows Error Code: DLL011150” scam removal from the web browser is easy – simply do not click on anything and close down the tab. Nonetheless, some malicious pages are engineered in a way that might prevent you from doing so, and you might not be able to close it in a regular way. In such a case, you should open Task Manager by pressing Ctrl + Shift + Esc and shut down the process of your web browser.
While you can remove “Windows Error Code: DLL011150” scam from your screen easily, there are many other issues that might be related to its appearance in the first place. As previously mentioned, frequent redirects and ads can be caused by potentially unwanted programs – check the instructions below on how to eliminate them easily on Mac and Windows systems.
If you contacted malicious actors behind the “Windows Error Code: DLL011150” virus scam and provided remote access to your computer, you should immediately scan it wit anti-malware software to ensure that your computer is not infected. Also, you should reset passwords on all your accounts and, if you were tricked into paying, you should contact your bank and explain the situation, as it might be able to reverse the transaction.[4]
You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.
Getting rid of “Windows Error Code: DLL011150” scam. Follow these steps
Uninstall from Windows
Windows users should access Control Panel to uninstall all the unwanted applications:
Instructions for Windows 10/8 machines:
- Enter Control Panel into Windows search box and hit Enter or click on the search result.
- Under Programs, select Uninstall a program.
- From the list, find the entry of the suspicious program.
- Right-click on the application and select Uninstall.
- If User Account Control shows up, click Yes.
- Wait till uninstallation process is complete and click OK.
If you are Windows 7/XP user, proceed with the following instructions:
- Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
- Pick the unwanted application by clicking on it once.
- At the top, click Uninstall/Change.
- In the confirmation prompt, pick Yes.
- Click OK once the removal process is finished.
Delete from macOS
Remove items from Applications folder:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for all related entries.
- Click on the app and drag it to Trash (or right-click and pick Move to Trash)
To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:
- Select Go > Go to Folder.
- Enter /Library/Application Support and click Go or press Enter.
- In the Application Support folder, look for any dubious entries and then delete them.
- Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click on Uninstall at the bottom.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
- Under Clear browsing data, pick Choose what to clear.
- Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Disable if you found any suspicious domain.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.
- Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
- Press Ctrl + A on your keyboard to select all folders.
- Right-click on them and pick Delete
- Now right-click on the Start button and pick Windows PowerShell (Admin).
- When the new window opens, copy and paste the following command, and then press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select unwanted plugin and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Options.
- Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data…
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox…
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Reset Google Chrome if you noticed that adware managed to insert unwanted components into the web browser:
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove unwanted extensions from Safari:
- Click Safari > Preferences…
- In the new window, pick Extensions.
- Select the unwanted extension and select Uninstall.
Clear cookies and other website data from Safari:
- Click Safari > Clear History…
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
Reset Safari if the above-mentioned steps did not help you:
- Click Safari > Preferences…
- Go to Advanced tab.
- Tick the Show Develop menu in menu bar.
- From the menu bar, click Develop, and then select Empty Caches.
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Windows Error Code: DLL011150” scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.
How to prevent from getting adware
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.
- ^ How to Spot, Avoid and Report Tech Support Scams. Federal Trade Commission. Consumer Information.
- ^ Dieviren. Dieviren. Cybersecurity advice and malware news.
- ^ Nicholas Guarnaccia. Mac OS malware found in fake adobe flash player installers. Managed Services. IT solutions service.
- ^ Chargeback fraud. Wikipedia. The free encyclopedia.