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Remove “Windows Error Code: DLL011150” scam (Microsoft Support Scam) - Removal Instructions

removal by Linas Kiguolis - - | Type: Adware

“Windows Error Code: DLL011150” is a tech support scam that some users might be tricked by

"Windows Error Code: DLL011150" scam"Windows Error Code: DLL011150" scam is a social engineering attack aimed at inexperienced users to make them call the fake tech support

“Windows Error Code: DLL011150” scam is a fake alert that anybody could encounter when browsing the web on Google Chrome, Mozilla Firefox, Safari, or another web browser. In the message, it is claimed that the computer has been blocked due to suspicious activity and malware infection that was seemingly detected based on users' IP. Additionally, visitors are also asked for a username and a password in a “Sign in” field.

As evident, “Windows Error Code: DLL011150” is yet another tech support scam[1] that uses social engineering in order to make users call the alleged helpline at +1 (877) 938 0878 and sort out the issue. Most probably, there are no issues with your PC if you encountered this fake error, and cybercriminals are simply willing to trick you into paying fake tech support fees, subscribing to useless services, or installing malware behind your back. “Windows Error Code: DLL011150” scam can cause serious financial damages, malware infections, as well as privacy issues, so you should never trust the prompt.

Name “Windows Error Code: DLL011150” scam
Type Tech support scam, fake alert, online fraud
Distribution Users can encounter a fake popup accidentally after being redirected from a malicious website, or due to adware infection on their computers
Display  Users can encounter the alert on a random website (for example, jkcomputersupport.co)
Claims  The message claims that users' computers are infected with malware so that their computer returned an error “Windows Error Code: DLL011150,” which prompted a complete computer block. To resolve this, they are asked to call a provided tech support phone number
Dangers  Installation of malware, financial losses, identity theft 
Contact number +1 (877) 938 0878, although the number can vary from site to site
Solution  Never call the provided number, and leave the site immediately. Additionally, you should check your machine for adware – uninstall all suspicious programs as explained in the bottom section below
Further checks If you contacted the fake tech support, you should immediately change all your passwords, scan your computer with anti-malware, and then fix possible virus damage with Reimage Reimage Cleaner Intego or similar repair software

Social engineering is a tactic used by cybercriminals in order to make users do things that they otherwise would not. By exploiting people's psychology and lack of knowledge on a particular topic, crooks reach their goals fast, causing significant financial losses or other damage in the process. “Windows Error Code: DLL011150” is one such instance, and if you encountered this fake error message or called the criminals, you should not ignore it.

“Windows Error Code: DLL011150” scam can be encountered on a variety of different websites. Most commonly, the URL names resemble words that are associated with technical support or computer fixing, for example, “jkcomputersupport.co” – this is another trick to make users believe the fake claims.

As soon as such a malicious site is reached, visitors are presented with the following message:

VIRUS ALERT FROM Microsoft
Windows Error Code: DLL011150
This computer is BLOCKED
The server khadir.xyz is asking for your username and password.
That server also reports: “Suspicious movement distinguished on your IP address because of destructive infection introduced in your PC. Call Toll Free now @ +1 (877) 938 0878 for any help. Your information is at a genuine risk. There is a computer framework record missing because of some harmful infection Debug malware blunder framework disappointment. It would be ideal if you contact experts to rectify the issue. Please do not open web program. Contact Computer experts at Toll Free Helpline at +1 (877) 938 0878
CONTACT US
TOLL FREE Helpline: +1 (877) 938 0878.

“Windows Error Code: DLL011150” scam is just one of many fake messages that attempt to utilize a familiar name (in this case, tech giant Microsoft) to make users believe in claims that are not true. However, Microsoft has nothing to do with this message, and it is created by cybercriminals who seek to trick regular users into calling the provided number. You should never agree to what the crooks are asking you for, and instead remove “Windows Error Code: DLL011150” scam site from your screen immediately.

"Windows Error Code: DLL011150" virus fake alert"Windows Error Code: DLL011150" is a fake pop-up message that can be encountered on multiple various websites

Unfortunately, there are many visitors that might be compelled to call the provided number after they are threatened by false claims (computer infection, information loss, username and password compromise, computer blockage). The “Windows Error Code: DLL011150” scam authors would try to convince to do one of the following:

  • Purchase a licence for an alleged anti-malware software;
  • Ask to allow remote connection and install malicious software on the computer (this can be used to steal login information, passwords, banking details, etc.);
  • Pay for the fake tech support services (crooks speak using technical terms and pretend that that they have fixed the issue)

If you have provided remote access to your computer, “Windows Error Code: DLL011150” virus removal should be performed with the help of powerful anti-malware software, such as SpyHunter 5Combo Cleaner or Malwarebytes. In case you see that your machine is struggling after the elimination of malicious software, repair it with Reimage Reimage Cleaner Intego.

Finally, if you experience frequent redirects to “Windows Error Code: DLL011150” and similar scam sites, you should check for potentially unwanted programs – we provide details below.

The art of social engineering: signs to look out for

Phishing is one of the most common techniques used by threat actors to infect users' machines with malware or make them provide sensitive details about themselves, such as credit card details or high-demand Premium user accounts (Netflix, Amazon, etc.). Unfortunately, many users are unaware of what cybercriminals do behind closed doors, and troubles start when they encounter an online scam for the first time.

While some scams are engineered to near perfection, others are just done poorly. “Windows Error Code: DLL011150” fake alert belongs to the latter group, as it contains multiple grammar/spelling errors, and also use a combination of words that make no sense whatsoever (for example, “There is a computer framework record missing because of some harmful infection Debug malware blunder framework disappointment” seems to be a phrase compiled by somebody who is not English native, and has no clue what these words mean in the first place).

Thus, the first thing to look out for is grammar and fluency of the message, although this is not always the case. Some criminals manage to replicate messages in a manner that would make a lot of sense from a technical point of view – extortion scams are perfect examples of cleverly engineered fraud.

Also, experts[2] suggest you should look out for the following popups and messages while surfing the web:

  • Fake Flash Player updates or downloads that are seemingly missing from your system;[3]
  • Surveys that promote too-good-to-be-true prizes, such as iPhone or a PlayStation;
  • Push notification prompts that ask you to press “Allow” to view the contents of the site.

"Windows Error Code: DLL011150" scam alert"Windows Error Code: DLL011150" fake notifications can be encountered after being redirected from a malicious site or due to adware secretly installed on the machine

The correct way to handle “Windows Error Code: DLL011150” scam

“Windows Error Code: DLL011150” scam removal from the web browser is easy – simply do not click on anything and close down the tab. Nonetheless, some malicious pages are engineered in a way that might prevent you from doing so, and you might not be able to close it in a regular way. In such a case, you should open Task Manager by pressing Ctrl + Shift + Esc and shut down the process of your web browser.

While you can remove “Windows Error Code: DLL011150” scam from your screen easily, there are many other issues that might be related to its appearance in the first place. As previously mentioned, frequent redirects and ads can be caused by potentially unwanted programs – check the instructions below on how to eliminate them easily on Mac and Windows systems.

If you contacted malicious actors behind the “Windows Error Code: DLL011150” virus scam and provided remote access to your computer, you should immediately scan it wit anti-malware software to ensure that your computer is not infected. Also, you should reset passwords on all your accounts and, if you were tricked into paying, you should contact your bank and explain the situation, as it might be able to reverse the transaction.[4]

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Windows Error Code: DLL011150” scam, follow these steps:

Uninstall “Windows Error Code: DLL011150” scam from Windows systems

Windows users should access Control Panel to uninstall all the unwanted applications:

To remove “Windows Error Code: DLL011150” scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Windows Error Code: DLL011150” scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete “Windows Error Code: DLL011150” scam from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Windows Error Code: DLL011150” scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Windows Error Code: DLL011150” scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Windows Error Code: DLL011150” scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Windows Error Code: DLL011150” scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Windows Error Code: DLL011150” scam-related entries.Uninstall from Mac 2

Erase “Windows Error Code: DLL011150” scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Windows Error Code: DLL011150” scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Windows Error Code: DLL011150” scam removal.Reset Internet Explorer

Remove “Windows Error Code: DLL011150” scam from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Windows Error Code: DLL011150” scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate “Windows Error Code: DLL011150” scam from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Windows Error Code: DLL011150” scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Windows Error Code: DLL011150” scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Windows Error Code: DLL011150” scam removal.Reset Firefox 2

Get rid of “Windows Error Code: DLL011150” scam from Google Chrome

Reset Google Chrome if you noticed that adware managed to insert unwanted components into the web browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Windows Error Code: DLL011150” scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Windows Error Code: DLL011150” scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Windows Error Code: DLL011150” scam removal.Reset Chrome 2

Uninstall “Windows Error Code: DLL011150” scam from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Windows Error Code: DLL011150” scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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