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Remove Your browser has been blocked (Removal Instructions) - updated Mar 2018

removal by Lucia Danes - - 2018-03-15 | Type: Malware

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Your browser has been blocked is an online scam that might be delivered on any web browser

Your browser has been blocked scam examples

Questions about Your browser has been blocked

How to get rid of “Your browser has been blocked” redirect problem? 19/03/18 1

Your browser has been blocked is a scam message that might show up in Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and any other browser. This fake alert is typically delivered by a compromised website or potentially unwanted program (PUP)^[1] which was silently installed on Mac or Windows computer. Some versions of the scam target Android devices too.

Summary
Name	Your browser has been blocked
Type	Online scam
Targeted operating systems	Windows, Mac OS X, Android
Affected web browsers	Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc.
Symptoms	Browser redirects to scam website, inability to close the browser or its tab, unknown processes running in the Task Manager.
Distribution methods	Compromised websites that run malicious JavaScript code, adware programs
To remove “Your browser has been blocked”, install Reimage Reimage Cleaner Intego and run a full system scan.

“Your browser has been blocked” scam website includes malicious JavaScript code which not only delivers fake security alter, but might also prevent from closing the browser or its tab. This functionality might scare less experienced computer users and convince them that they received a legit notification.

Your browser has been blocked scam is typically used for promoting FBI virus and its variations. Therefore, you might also receive messages claiming that “All activities on this computer have been recorded” or “All your files are encrypted” for these reasons:

viewing or distributing prohibited pornographic content,
neglectful use of PCs,
violation of copyright and related rights,
etc.

Your browser has been blocked message is created to look like genuine law violation notification which is supposedly delivered by authorities, such as FBI, EUROPOL, RCMP, Gendarmerie Nationale, etc. that are known worldwide. However, these organizations never blackmail people by locking web browsers and sending threatening messages like:

YOUR BROWSER HAS BEEN BLOCKED. ALL PC DATA WILL BE DETAINED AND CRIMINAL PROCEDURES WILL BE INITIATED AGAINST YOU IF THE FINE IS NOT PAID.

YOUR BROWSER HAS BEEN BLOCKED UP FOR SAFETY REASONS.
ALL PC DATA WILL BE DETAINED.
ALL YOUR FILES ARE ENCRYPTED.

Authors of the Your browser has been blocked virus urge to pay $300, 200 GBP, or 200 Euro fine using Ukash, PaySafeCard or GreenDot MoneyPak in order to get the access to your web browser. However, it’s a clear terror that is used against inexperienced computer users who are afraid of going to prison.

The success of the “Your browser has been blocked” virus hides in malicious website’s operation. As we have mentioned in the beginning, some compromised sites are designed to prevent users from closing it. Additionally, the scam sites usually include “Leave this page” button. However, it may be inactive or close scam website temporarily.

To remove Your browser has been blocked malware from the browser for good, you have to check the system for adware^[2] or other potentially unwanted applications that might force the browser to display this alert. The best way to achieve this goal is to scan the system with Reimage Reimage Cleaner Intego or another anti-malware.

Your browser has been blocked scam removal might also be performed manually. However, it’s a quite challenging task, but if you are willing to take it, follow the removal guide at the end of the article.

Your browser has been blocked is a scam that is used for swindling the money from computer users.

Browser Blocked Based On Your Security Preferences – a new version of the scam that asks to call fake tech support

Security researchers from NoVirus.uk^[3] report about a new scam that also reports about a blocked web browser. However, this variant does not directly demand to pay several hundreds of dollars to avoid spending years in prison. Authors of the “Browser Blocked Based On Your Security Preferences” scam asks to call “System Administrator.”

So-called “Browser Blocked Based On Your Security Preferences” virus is an example of technical support scam.^[4] It operates as an adware program which can sneak into the system bundled with freeware or shareware. Once inside, it might alter any web browsers settings and start browser redirect to a scam website that displays the following message:

WARNING!
Your browser has been blocked based on your security preferences
We have detected a possible virus adware_pop.exe on your PC. Your banking details as well as personal details are not safe anymore. You are at immediate risk for personal identity theft.
Call your certified administrator at 1 (888) 427-3330 to remove this virus.
Automatically report details of possible security incidents to system administrator, Privacy policy
Call System administrator: 1 (888) 427-3330

Additionally, the website displays a pop-up asking to download an unknown file. However, some compromised sites do not even need users to click “Allow” button (not recommended). Malicious files are downloaded automatically while you stay on this site.

Hence, if you end up on Browser Blocked Based On Your Security Preferences scam website, you should close or force-quit the browser immediately. Instead of calling a fake system administrator, obtain a reputable anti-malware software and get rid of malicious components that might reside on the system.

The ways how crooks promote scam websites

Redirects to scam websites that display “Your browser has been blocked up” alerts can be triggered by:

high-risk websites, such as illegal video streaming, adult-themed, gaming, gambling, etc.;
adware programs.

Therefore, in order to avoid being scammed, you should avoid visiting high-risk websites and watch out for adware programs. These applications are usually brought on the computer in the freeware or shareware bundles.

For this reason, you have to be attentive when installing free programs. First of all, choose reliable download sources and avoid torrents or similar P2P networks. Secondly, read EULA^[5] and Privacy Policy. Thirdly, opt for Advanced/Custom installation mode instead of Quick/Recommended. Finally, monitor the process and opt out pre-selected “additional downloads.”

Instructions on how to get rid of Your browser has been blocked scam

To remove Your browser has been blocked malware from bombarding your browser, you have to look up for adware or other malware installed on your computer. You can investigate the system manually by following adware removal guide delivered at the end of the article. However, there’s a quicker method – scanning the system with anti-malware software, for instance, Reimage Reimage Cleaner Intego.

However, if you cannot start Your browser has been blocked virus removal due to the locked browser, you have to terminate web browser’s processes by following these steps:

Press ctrl+alt+del on your keyboard and select Task Manager.
When Windows Task Manager window shows up, select Processes tab and end the process of your affected web browser (If the virus is blocking your IE, you should end iexplore.exe, Google Chrome – chrome.exe, Safari – Safari.exe, Mozilla Firefox – firefox.exe).

Then, you can either install security software or look up for this cyber threat without it. However, if browser redirects to scam website come back, you should consider reinstalling the affected web browser.

Delete “Your browser has been blocked” virus from Android OS

Some versions of Your browser has been blocked up scam targets smartphones and tablets running on Android OS. However, there are still two elimination methods – manual and automatic. If you do not want to use anti-malware software, follow these steps:

If your browser has been blocked virus infected your Android OS, use these steps:

1. Reboot your Android device into Safe Mode:

Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.

If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode.

2. Uninstall malicious app (Police virus may hide under BaDoink, Video Player, Network Driver System, Video Render, ScarePakage and other suspicious names):

When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
Here, look for previously mentioned malicious app(s) and uninstall all of them.

If this failed, enter a random, 15 digit length, code of imaginary MoneyPak xpress Packed voucher that is asked by Your browser has been blocked virus or follow these steps:

Go to Settings > Security. Here, select Device administrators.
Here, look for previously mentioned malicious app(s) and uncheck it
In order to finish the removal of Your browser has been blocked virus, select Deactivate and OK.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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To remove Your browser has been blocked, follow these steps:

WindowsMac OS X Internet Explorer Microsoft Edge Firefox Google Chrome Safari

Uninstall Your browser has been blocked from Windows systems

Follow the steps below to get rid of the Your browser has been blocked malware from Windows machine. Additionally, uninstall suspicious extensions from the affected web browsers and reset each of them.

To remove Your browser has been blocked from Windows 10/8 machines, please follow these steps:

Enter Control Panel into Windows search box and hit Enter or click on the search result.
Under Programs, select Uninstall a program.
From the list, find entries related to Your browser has been blocked (or any other recently installed suspicious program).
Right-click on the application and select Uninstall.
If User Account Control shows up, click Yes.
Wait till uninstallation process is complete and click OK.

If you are Windows 7/XP user, proceed with the following instructions:

Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
In Control Panel, select Programs > Uninstall a program.
Pick the unwanted application by clicking on it once.
At the top, click Uninstall/Change.
In the confirmation prompt, pick Yes.
Click OK once the removal process is finished.

WindowsMac OS XInternet Explorer Microsoft Edge Firefox Google Chrome Safari

Eliminate Your browser has been blocked from Mac OS X system

To eliminate Your browser has been blocked up virus from Mac OS X, you have to uninstall questionable applications and reset affected web browser. Follow the guide below:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Your browser has been blocked from Applications folder:

From the menu bar, select Go > Applications.
In the Applications folder, look for Your browser has been blocked-related entries.
Click on the app and drag it to Trash (or right-click and pick Move to Trash)

To fully remove Your browser has been blocked, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

Select Go > Go to Folder.
Enter /Library/Application Support and click Go or press Enter.
In the Application Support folder, look for any dubious entries related to Your browser has been blocked and then delete them.
Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Your browser has been blocked-related entries.

Windows Mac OS XInternet ExplorerMicrosoft Edge Firefox Google Chrome Safari

Delete Your browser has been blocked from Internet Explorer (IE)

Remove dangerous add-ons:

Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
Pick Manage Add-ons.
You will see a Manage Add-ons window. Here, look for Your browser has been blocked and other suspicious plugins. Click on these entries and select Disable.

Change your homepage if it was altered:

Open IE and click on the Gear icon.
Select Internet Options.
In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
Click Apply and then select OK.

Delete temporary files:

Press on the Gear icon and select Internet Options.
Under Browsing history, click Delete…
Select relevant fields and press Delete.

Reset Internet Explorer:

Click on Gear icon > Internet options and select Advanced tab.
Select Reset.
In the new window, check Delete personal settings and select Reset again to complete Your browser has been blocked removal.

Windows Mac OS X Internet ExplorerMicrosoft EdgeFirefox Google Chrome Safari

Get rid of Your browser has been blocked from Microsoft Edge

Delete unwanted extensions from MS Edge:

Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
From the list, pick the Your browser has been blocked-related extension and click on the Gear icon.
Click on Uninstall at the bottom.

Clear cookies and other browser data:

Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
Under Clear browsing data, pick Choose what to clear.
Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.

Reset MS Edge if that above steps did not work:

Press on Ctrl + Shift + Esc to open Task Manager.
Click on More details arrow at the bottom of the window.
Select Details tab.
Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
Press Ctrl + A on your keyboard to select all folders.
Right-click on them and pick Delete
Now right-click on the Start button and pick Windows PowerShell (Admin).
When the new window opens, copy and paste the following command, and then press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

Open Edge and click select Settings > Extensions.
Delete unwanted extensions by clicking Remove.

Clear cache and site data:

Click on Menu and go to Settings.
Select Privacy and services.
Under Clear browsing data, pick Choose what to clear.
Under Time range, pick All time.
Select Clear now.

Reset Chromium-based MS Edge:

Click on Menu and select Settings.
On the left side, pick Reset settings.
Select Restore settings to their default values.
Confirm with Reset.

Windows Mac OS X Internet Explorer Microsoft EdgeFirefoxGoogle Chrome Safari

Erase Your browser has been blocked from Mozilla Firefox (FF)

Remove dangerous extensions:

Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
Select Add-ons.
In here, select plugins that are related to Your browser has been blocked and click Remove.

Clear cookies and site data:

Click Menu and pick Options.
Go to Privacy & Security section.
Scroll down to locate Cookies and Site Data.
Click on Clear Data…
Select Cookies and Site Data, as well as Cached Web Content and press Clear.

In case Your browser has been blocked did not get removed after following the instructions above, reset Mozilla Firefox:

Open Mozilla Firefox browser and click the Menu.
Go to Help and then choose Troubleshooting Information.
Under Give Firefox a tune up section, click on Refresh Firefox…
Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Your browser has been blocked removal.

Windows Mac OS X Internet Explorer Microsoft Edge FirefoxGoogle ChromeSafari

Remove Your browser has been blocked from Google Chrome

Delete malicious extensions from Google Chrome:

Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Your browser has been blocked by clicking Remove.

Clear cache and web data from Chrome:

Click on Menu and pick Settings.
Under Privacy and security, select Clear browsing data.
Select Browsing history, Cookies and other site data, as well as Cached images and files.
Click Clear data.

If the above-methods did not help you, reset Google Chrome to eliminate all the Your browser has been blocked-components:

Click on Menu and select Settings.
In the Settings, scroll down and click Advanced.
Scroll down and locate Reset and clean up section.
Now click Restore settings to their original defaults.
Confirm with Reset settings to complete Your browser has been blocked removal.

Windows Mac OS X Internet Explorer Microsoft Edge Firefox Google ChromeSafari

Uninstall Your browser has been blocked from Safari

Remove unwanted extensions from Safari:

Click Safari > Preferences…
In the new window, pick Extensions.
Select the unwanted extension related to Your browser has been blocked and select Uninstall.

Clear cookies and other website data from Safari:

Click Safari > Clear History…
From the drop-down menu under Clear, pick all history.
Confirm with Clear History.

Reset Safari if the above-mentioned steps did not help you:

Click Safari > Preferences…
Go to Advanced tab.
Tick the Show Develop menu in menu bar.
From the menu bar, click Develop, and then select Empty Caches.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login.

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author

Lucia Danes - Virus researcher

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References

^ Margaret Rouse. PUP (potentially unwanted program). TechTarget. The network of technology focused web sites.
^ Adware. Wikipedia. The free encyclopedia.
^ NoVirus. NoVirus. Cyber security and spyware news.
^ Andy O'Donnell. How to Spot a Tech Support Scam. Lifewire. Tech how-to guides and tutorials.
^ Erez Zukerman. 4 Ways to Read and Understand an End User License Agreement (EULA) More Easily. MakeUseOf. The guide in modern tech.