Severity scale:  
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Your browser has been blocked. How to remove? (Uninstall guide)

removal by Lucia Danes - -   Also known as Your browser has been blocked virus | Type: Ransomware
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What is Your browser has been blocked?

Your browser has been blocked is one of the messages that may show up on your screen if your computer has been affected by a Browlock type of ransomware. You may also receive messages claiming that ‘All activities on this computer have been recorded’ or that ‘All your files are encrypted’. These messages are mainly used to promote FBI virus and its variations. Therefore, the first thing that you should do after receiving such alerts is to run a full system scan and remove viruses from your machine.

Your browser has been blocked alert always shows up while browsing the Internet. It can take over Google Chrome, Mozilla Firefox, Internet Explorer, and Safari web browsers without any difficulties right after you open spam or click on the infected link. The message seems as a genuine law violation notifications, which accuses people of viewing or distributing prohibited pornographic content, neglectful use of PCs, violation of copyright and related rights, etc. The majority of people are quite easily scared into thinking that Your browser has been blocked message is legitimate because it is supposedly delivered by authorities, such as FBI, EUROPOL, RCMP, Gendarmerie Nationale, etc. that are known worldwide. You may be urged to pay $300, 200 GBP, or 200 Euro fine using Ukash, PaySafeCard or GreenDot MoneyPak in order to get the access to your web browser. Be aware that every time you attempt to close the browser-blocking alert, you will be exposed to such an alert:

YOUR BROWSER HAS BEEN BLOCKED. ALL PC DATA WILL BE DETAINED AND CRIMINAL PROCEDURES WILL BE INITIATED AGAINST YOU IF THE FINE IS NOT PAID.

Even though “Leave this page” button is provided, it doesn’t mean that Your browser has been blocked window will disappear after clicking it. These messages can involve you in a vicious circle, which means that clicking one will call out the other.

Please, remember that Your browser has been blocked alert is created by cyber criminals and is nothing else but a scam, which seeks to swindle people’s money. In other words, paying the fine is the same as to directly send money to cyber criminals. Instead of that, you should run a full system scan with Reimage (Windows OS) or Webroot SecureAnywhere AntiVirus (Mac OS X) ASAP in order to get rid of Your browser has been blocked virus.

Your browser has been blocked

How can Your browser has been blocked hijack my computer?

Your browser has been blocked is not a typical ransomware because it relies on JavaScript and can only lock web browsers. It cannot encrypt data, which is kept on your computer and cannot affect your PC’s operating system seriously. Such type of ransomware infections are known as ‘Browlock’; however, they still need to be removed ASAP.

In order to keep your computer away from such and similar infections, keep in mind that in most of the cases they are distributed via spam and fake software updates. Therefore, if you receive an email messages, which contains an attachment, we recommend you to be very careful with it. Even though you may be informed that the attachment contains very important information, if the sender is unknown, you should better remove that message. Besides, NEVER rely on pop-up messages that show up during your browsing and offer you to update Java, Flash Player, Media Player or another software because such alerts are commonly filled with Trojans that carry ransomware and similar infections.

How to remove Your browser has been blocked virus?

In order to remove Your browser has been blocked warning from your computer’s desktop, you have to realize that it relies on JavaScript. So, you need to disable JavaScript in your affected web browser or terminate your affected web browser. Please, do NOT pay the fine because “Your browser has been blocked” ransomware has nothing to do with FBI, Europol and other governmental authorities.

How to eliminate Your browser has been locked ransomware by terminating web browser

* Find web browser’s process and end it:

  1. Press ctrl+alt+del on your keyboard and select Task Manager.
  2. When Windows Task Manager window shows up, select Processes tab and end the process of your affected web browser (If the virus is blocking your IE, you should end iexplore.exe, Google Chrome – chrome.exe, Safari – Safari.exe, Mozilla Firefox – firefox.exe).

* Download one of these programs to remove malicious files from your computer:

  1. Download Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. If you are suing Mac OS X, then install Webroot SecureAnywhere AntiVirus.
  2. Update the program and run a full system scan. Remove reported malware.

How to eliminate Your browser has been locked virus by disabling JavaScript

Internet Explorer:

  1. Click on gear icon (menu) again and select Internet options. Go to Security tab.
  2. Now click on the globe symbol (labelled as Internet) and Custom Level… button.
  3. When Security Settings – Internet Zone window appears, scroll down to Scripting section and select Disable.
  4. Once you disable Javascript in Internet Explorer, scan your machine with updated anti-spyware to make sure that it is safe and free of viruses.

Mozilla Firefox:

  1. Click on Mozilla Firefox menu icon (top right corner) and select Options.
  2. Now go to Content tab and check the box Enable JavaScript. Click OK to save changes.
  3. Once you disable Javascript in Mozilla Firefox, scan your computer with recommended remover to make sure that it is free of ransomware-related viruses.

Safari:

  1. Click on Safari menu and select Preferences.
  2. Click on Security icon and uncheck Enable JavaScript under the Web content section.
  3. Once you disable Javascript in Safari, scan your computer with recommended remover to make sure that it is free of ransomware-related viruses.

Google Chrome:

  1. Click on the menu icon (top right corner) and select Settings.
  2. Scroll down until you see Show advanced settings…
  3. Click on the Content settings… button under Privacy option.
  4. Now look for JavaScript section and select Do not allow any site to run JavaScript. Click Done button to save changes.
  5. Once you disable Javascript in Google Chrome, scan your computer with recommended remover to make sure that it is free of ransomware-related viruses.

If your browser has been blocked virus infected your Android OS, use these steps:

1. Reboot your Android device into Safe Mode:

  1. Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
  2. Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.

If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode.

2. Uninstall malicious app (Police virus may hide under BaDoink, Video Player, Network Driver System, Video Render, ScarePakage and other suspicious names):

  1. When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
  2. Here, look for previously mentioned malicious app(s) and uninstall all of them.

If this failed, enter a random, 15 digit length, code of imaginary MoneyPak xpress Packed voucher that is asked by Your browser has been blocked virus or follow these steps:

  1. Go to Settings -> Security. Here, select Device administrators.
  2. Here, look for previously mentioned malicious app(s) and uncheck it
  3. In order to finish the removal of Your browser has been blocked virus, select Deactivate and OK.

If ransomware has infected your computer (not your browser), you should follow a guide that is given below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Your browser has been blocked. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Your browser has been blocked Removal Guide:

Remove Your browser has been blocked using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Your browser has been blocked

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Your browser has been blocked removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Your browser has been blocked using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Your browser has been blocked. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Your browser has been blocked removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Your browser has been blocked and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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