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Your browser has been blocked. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Malware

Your browser has been blocked is an online scam that might be delivered on any web browser

Your browser has been blocked scam examples

Questions about Your browser has been blocked

Your browser has been blocked is a scam message that might show up in Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and any other browser. This fake alert is typically delivered by a compromised website or potentially unwanted program (PUP)[1] which was silently installed on Mac or Windows computer. Some versions of the scam target Android devices too.

Summary
Name Your browser has been blocked
Type Online scam
Targeted operating systems Windows, Mac OS X, Android
Affected web browsers Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc.
Symptoms Browser redirects to scam website, inability to close the browser or its tab, unknown processes running in the Task Manager.
Distribution methods Compromised websites that run malicious JavaScript code, adware programs
 To remove “Your browser has been blocked”, install Reimage and run a full system scan.

“Your browser has been blocked” scam website includes malicious JavaScript code which not only delivers fake security alter, but might also prevent from closing the browser or its tab. This functionality might scare less experienced computer users and convince them that they received a legit notification.

Your browser-has been blocked screenshot

Your browser has been blocked scam is typically used for promoting FBI virus and its variations. Therefore, you might also receive messages claiming that “All activities on this computer have been recorded” or “All your files are encrypted” for these reasons:

  • viewing or distributing prohibited pornographic content,
  • neglectful use of PCs,
  • violation of copyright and related rights,
  • etc.

Your browser has been blocked Mac version

Your browser has been blocked message is created to look like genuine law violation notification which is supposedly delivered by authorities, such as FBI, EUROPOL, RCMP, Gendarmerie Nationale, etc. that are known worldwide. However, these organizations never blackmail people by locking web browsers and sending threatening messages like:

YOUR BROWSER HAS BEEN BLOCKED. ALL PC DATA WILL BE DETAINED AND CRIMINAL PROCEDURES WILL BE INITIATED AGAINST YOU IF THE FINE IS NOT PAID.

YOUR BROWSER HAS BEEN BLOCKED UP FOR SAFETY REASONS.
ALL PC DATA WILL BE DETAINED.
ALL YOUR FILES ARE ENCRYPTED.

Authors of the Your browser has been blocked virus urge to pay $300, 200 GBP, or 200 Euro fine using Ukash, PaySafeCard or GreenDot MoneyPak in order to get the access to your web browser. However, it’s a clear terror that is used against inexperienced computer users who are afraid of going to prison.

The success of the “Your browser has been blocked” virus hides in malicious website’s operation. As we have mentioned in the beginning, some compromised sites are designed to prevent users from closing it. Additionally, the scam sites usually include “Leave this page” button. However, it may be inactive or close scam website temporarily.

Your browser has been blocked up for safety reasons

To remove Your browser has been blocked malware from the browser for good, you have to check the system for adware[2] or other potentially unwanted applications that might force the browser to display this alert. The best way to achieve this goal is to scan the system with Reimage or another anti-malware.

Your browser has been blocked scam removal might also be performed manually. However, it’s a quite challenging task, but if you are willing to take it, follow the removal guide at the end of the article.

Browser Blocked Based On Your Security Preferences – a new version of the scam that asks to call fake tech support

Security researchers from NoVirus.uk[3] report about a new scam that also reports about a blocked web browser. However, this variant does not directly demand to pay several hundreds of dollars to avoid spending years in prison. Authors of the “Browser Blocked Based On Your Security Preferences” scam asks to call “System Administrator.”

Your Browser Has Been Blocked Based On Your Security Preferences scam

So-called “Browser Blocked Based On Your Security Preferences” virus is an example of technical support scam.[4] It operates as an adware program which can sneak into the system bundled with freeware or shareware. Once inside, it might alter any web browsers settings and start browser redirect to a scam website that displays the following message:

WARNING!
Your browser has been blocked based on your security preferences
We have detected a possible virus adware_pop.exe on your PC. Your banking details as well as personal details are not safe anymore. You are at immediate risk for personal identity theft.
Call your certified administrator at 1 (888) 427-3330 to remove this virus.
Automatically report details of possible security incidents to system administrator, Privacy policy
Call System administrator: 1 (888) 427-3330

Additionally, the website displays a pop-up asking to download an unknown file. However, some compromised sites do not even need users to click “Allow” button (not recommended). Malicious files are downloaded automatically while you stay on this site.

Your Browser Has Been Blocked Based On Your Security Preferences virus

Hence, if you end up on Browser Blocked Based On Your Security Preferences scam website, you should close or force-quit the browser immediately. Instead of calling a fake system administrator, obtain a reputable anti-malware software and get rid of malicious components that might reside on the system.

The ways how crooks promote scam websites

Redirects to scam websites that display “Your browser has been blocked up” alerts can be triggered by:

  • high-risk websites, such as illegal video streaming, adult-themed, gaming, gambling, etc.;
  • adware programs.

Therefore, in order to avoid being scammed, you should avoid visiting high-risk websites and watch out for adware programs. These applications are usually brought on the computer in the freeware or shareware bundles.

For this reason, you have to be attentive when installing free programs. First of all, choose reliable download sources and avoid torrents or similar P2P networks. Secondly, read EULA[5] and Privacy Policy. Thirdly, opt for Advanced/Custom installation mode instead of Quick/Recommended. Finally, monitor the process and opt out pre-selected “additional downloads.”

Instructions on how to get rid of Your browser has been blocked scam

To remove Your browser has been blocked malware from bombarding your browser, you have to look up for adware or other malware installed on your computer. You can investigate the system manually by following adware removal guide delivered at the end of the article. However, there’s a quicker method – scanning the system with anti-malware software, for instance, Reimage.

However, if you cannot start Your browser has been blocked virus removal due to the locked browser, you have to terminate web browser’s processes by following these steps:

  1. Press ctrl+alt+del on your keyboard and select Task Manager.
  2. When Windows Task Manager window shows up, select Processes tab and end the process of your affected web browser (If the virus is blocking your IE, you should end iexplore.exe, Google Chrome – chrome.exe, Safari – Safari.exe, Mozilla Firefox – firefox.exe).

Then, you can either install security software or look up for this cyber threat without it. However, if browser redirects to scam website come back, you should consider reinstalling the affected web browser.

Delete “Your browser has been blocked” virus from Android OS

Some versions of Your browser has been blocked up scam targets smartphones and tablets running on Android OS. However, there are still two elimination methods – manual and automatic. If you do not want to use anti-malware software, follow these steps:

If your browser has been blocked virus infected your Android OS, use these steps:

1. Reboot your Android device into Safe Mode:

  1. Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
  2. Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.

If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode.

2. Uninstall malicious app (Police virus may hide under BaDoink, Video Player, Network Driver System, Video Render, ScarePakage and other suspicious names):

  1. When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
  2. Here, look for previously mentioned malicious app(s) and uninstall all of them.

If this failed, enter a random, 15 digit length, code of imaginary MoneyPak xpress Packed voucher that is asked by Your browser has been blocked virus or follow these steps:

  1. Go to Settings > Security. Here, select Device administrators.
  2. Here, look for previously mentioned malicious app(s) and uncheck it
  3. In order to finish the removal of Your browser has been blocked virus, select Deactivate and OK.

You can remove Your browser has been blocked automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Your browser has been blocked you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Your browser has been blocked. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Your browser has been blocked, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Your browser has been blocked from Windows systems

Follow the steps below to get rid of the Your browser has been blocked malware from Windows machine. Additionally, uninstall suspicious extensions from the affected web browsers and reset each of them.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Your browser has been blocked and related programs
    Here, look for Your browser has been blocked or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Your browser has been blocked from Mac OS X system

To eliminate Your browser has been blocked up virus from Mac OS X, you have to uninstall questionable applications and reset affected web browser. Follow the guide below:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Your browser has been blocked or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Your browser has been blocked from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Your browser has been blocked and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Your browser has been blocked removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Your browser has been blocked from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Your browser has been blocked should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Your browser has been blocked from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Your browser has been blocked and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Your browser has been blocked removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Your browser has been blocked from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Your browser has been blocked and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Your browser has been blocked removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Your browser has been blocked from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Your browser has been blocked or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Your browser has been blocked removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References

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